Boingo connects you to the people and things you love with our 1 million+ Wi-Fi hotspots around the world.
Written by the business, not verified by us.
Is Boingo Wireless legit?
Boingo Wireless (boingo.com) has a 3.9 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Quality, Price. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. Many customers deeply appreciate the fast and reliable internet service that helps them stay connected easily throughout their daily routines and activities. People also find the pricing quite reasonable for the value provided, and note that support is readily available and helpful when questions arise.
Some reviewers were not happy with frequent internet disconnections and much slower speeds than what was originally advertised in their service plans. However, some people mentioned that the connection can feel quite expensive, slow, and completely unreliable during peak usage times in the dorms.
Auto-generated from all reviews of this business. For reference only.
Best company best people! Absolutely love boingo!!
Reply from Boingo Wireless2025-10-27
Hi Stephanie,
Thank you for your feedback. We are glad you had a great experience with Boingo Wireless. Thank you for choosing Boingo Wireless and have a great day!
Best Regards,
Art
If you want to pay stupid amounts of money for high speed internet and never actually get to use it because the internet goes down seemingly every weekend. Get boingo. If you aren’t a masochist get literally any other internet provider.
Reply from Boingo Wireless2025-10-27
Hi Matthew
Thank you for your feedback. Please send an email to [email protected] along with your account details so we can investigate your location. We'll take a look at the network at your location to make sure it is running at full capacity. Hope you have an enjoyable day!
Best Regards,
Art
Hi Devin,
Thank you for your feedback. We're happy to hear you are having an awesome wifi experience. Hope you have an enjoyable day!
Best Regards,
Art
The internet connection is always strong and the customer service is kind, helpful and reliable! We’re very happy with our Boingo service!
Reply from Boingo Wireless2025-10-27
Hi Sarah,
Thank you for the 5-Stars. It's great to hear you are having a great wifi experience and had an awesome experience with our customer service representatives. Thank you for choosing Boingo Wireless and have a fantastic day!
Best Regards,
Art
Hi Travarious,
Thank you for your feedback. Please contact us or send us an email at [email protected]. We'll take a look at the network in your area and your building as well. We look forward to working with you on this matter. Thank you for choosing Boingo Wireless and have a fantastic day!
Best Regards,
Art
Hi Larlisha,
Thank you for your 5-Star review. We are glad you had an amazing experience with our friendly staff. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
Hi Misael,
Thank you for your 5-Star review. We are happy to hear you had a great experience with our friendly staff. Thank you for choosing Boingo Wireless and have a fantastic day!
Best Regards,
Art
Hi Essowedeou,
Thank you for your awesome review. We are glad you are having a great Wi-Fi experience. Thank you for choosing Boingo Wireless and have a great day!
Best Regards,
Art
I have spectrum now it's $53 a month for 1 gbps service I can use WiFi hotspots around the country on or off base off any spectrum router I have no device limit as I did with boing go
I have spectrum now it's $53 a month for 1 gbps service I can use WiFi hotspots around the country on or off base off any spectrum router I have no device limit as I did with boing go and it's easier to use
Reply from Boingo Wireless2025-09-26
Hi Joey,
Thank you for your feedback. It's unfortunate we lost you as a customer. Boingo Military accounts can be used at any base as well as globally wherever Boingo is available. We appreciate you being a Boingo customer. Thank you and have a fantastic day!
Best Regards,
Art
Great people and great experience also really live their energy
Reply from Boingo Wireless2025-09-26
Hi Diasya,
Thank you for your 5-Star review. We are glad you had an amazing experience with our friendly staff. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art
Hi Sadie,
Thank you for your 5-Star review. It's awesome to hear you are having a great experience with Boingo Wireless. Thank you for choosing Boingo Wireless and have an amazing day!
Best Regards,
Art