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Restaurants & Bars

BondiBoost™

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200 reviews

3.4200 reviews
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About BondiBoost™

Data updated
Website
bondiboost.com.au
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
0% (0/78)
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Is BondiBoost™ legit?

BondiBoost™ (bondiboost.com.au) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 34% give 1 star; The business has not yet replied to negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-26.

What people say

Do not order from these people they do…

Do not order from these people they do not stand behind their product !!! I ordered Bondi boost hg lock drops. It made my whole scalp itch. I tried to use it every day for a week and it itched more and more. I told them this and they gave me a runaround. They want to see pictures of my scalp itching. Really pictures of an itch. They want me to send back and pay for a return for a half used bottle. They don’t stand behind their product, and clearly don’t care that you’ve had a problem, buyer beware. Kelly Graham

I’ve been using BB for 5+ years and love the HG range.

I’ve been using BB for years, I would guess over 5 years when I started experiencing hair fall. The HG formula has improved my hair so much. i also use the intensive spray and hydration treatment in winter (dry, alpine climate) and my hair has never felt better. I recently switched to the LockDrops but this disrupted my hair routine (I have very fine and thin hair) and it wasn’t the right choice for my hair. The BB team were really helpful and reimbursed my returned products - even the opened and used ones. Highly recommend.

High price cheap material : airstyler

Bought airstyler. Was my more affordable splurge vs the Dyson. Bad idea. The cheap plastic connector broke just after the 1 year warranty making the entire device completely useless. This was with infrequent use I may add. I started researching and realized it’s a common issue. Neither bondiboost nor Sephora (where I bought it from) wanted to help me in any way. I felt extremely duped and disappointed in ever spending this much money on such a distrustful company with bad products.

Customer service is a joke…

Been ordering from bondiboost for many years and never had a problem. I set up a prescription for my shampoo and conditioner and normally get a email to say it is due so need to make changes before. I never received that email so they took £27 out of my bank but I’ve still got a full bottle and half so don’t need any. The email came through at 5am. I got in contact 5.30am Went on their website to see if I can call to cancel before they send it out but there is no number to ring just a message box so I messaged and had no reply all day so I messaged again in the evening and still no reply until 23.30 the next day to say my order has already been shipped. I was upset as I gave them enough time to not send the product out and because they had not read any messages it was too late. They are not time efficient. And to top it off they said I can return it but I now have to pay return postage and when asked this should be covered as it was a mistake on their end. They are saying because it’s subscription and I get it cheaper I need to pay for it. So I’ve now got to cancel my subscription and find new hair products as I don’t trust this company any more and they don’t sort problems out very quickly and it’s too late when they do which is probably their plan.

They took my money but it never arrived…

Can't even review this product because the poor quality courier service they hired didn't even deliver my order, although they said they did. "Delivered" December 18th but no where to be found. We were waiting for the delivery and it never arrived. No photo of the delivery, no response to my emails requesting delivery information. Of course I will remove this review when the product is replaced and we are able to review it.

Absolutely appalling service

Absolutely appalling service. I ordered Bondiboost shampoo & conditioner through Boots, but only the shampoo arrived. Boots customer service were useless and told me to go into a store. While the store staff were helpful and ordered a replacement conditioner, it has still not been received. Bondiboost can only be contacted by email, and after two weeks of back-and-forth, they are now claiming they “can’t find” my second order — despite me having order numbers and an email confirming it had been dispatched. They’ve also completely ignored the fact that they failed to send the conditioner in the original order. This has been a complete waste of time and incredibly frustrating. Shocking communication, poor organisation, and zero accountability. I’m very surprised Boots continues to use this company, as it seriously damages their reputation.

The head of the wand has cracked within months as it gets extremely hot.

The attachments feel flimsy and also get extremely hot. After less than six months the head of the wand has cracked which I suspect is from extreme heat. This means it is now useless. I contact Bondiboost but they do not sell any spares. For these reasons I cannot recommend the Bondiboost as it is poor quality.

I purchased the BondiBoost Blowout Hair…

I purchased the BondiBoost Blowout Hair Dryer 18 months ago and was happy with its performance until recently, when the dryer suddenly broke off at the base while plugged in, exposing internal conductors. This is a serious safety concern, especially in a household with children, and I’m disappointed that a product of this quality failed in such a dangerous way after regular use.

Blowout brush causing sparks - save your money!

I had the Bondi Boost blowout brush, which I initially really liked. I had it for a little over a year and would use maybe once a week after washing my hair. It lived on the dressing table, and I would never wrap the cord. Unfortunately, the cord at the end of the brush started to break away, and it was causing literal sparks near my hair and face. I stopped using immediately and contacted the company. They told me because I had had it for more than a year they were unable to help with a replacement or fix, but their email encouraged me to join a BB club, promote their products and receive commission. I was shocked that they were unable to help with a faulty product that had created a fire hazard in my home - right next to my face and hair - but that, nevertheless, they wanted me to help SELL their products for them. I found this a really terrible response. Anyway - I found a replacement for literally half the price and it’s almost exactly the same. Save your money gals! It’s really not worth the £70 price tag.

Bondi Boos AirStyler

Love my air styler! It is so cheap compared to competitor products and does the best job. I love to use this with a combo of soft rollers / a heat less curler for overnight. I use the smaller brush head for my bangs and the larger brush head for general drying. It leaves my hair dry and so smooth! I also use the curling options for curling with rollers to help set them. Actually I have also noted that my hair has been growing a lot faster than usual since using, as I do not use straighteners or curlers anymore - this is miles better for your hair. ❤️

Ordered a product and they shipped it to the wrong address and didn't respond to my attempts for help

Ordered a product and they shipped it to the wrong address, despite confirming with me what the correct address was. Attempted to contact them 3 times with multiple email addresses and they did not respond. Horrible customer service. I'm very sad to have purchased anything from them if this is how they treat their customers (ignoring them).

Smooth purchase experience of 4 bottles…

Smooth purchase experience of 4 bottles of their HG Shampoo and Conditioner. The formula appears to have improved since the last order, now it actually smells nice as well as work well for my sensitive scalp. Only issue (and this is a common issue with their products), is the faulty pump on one of the bottles.

What a amazing product I bought this…

What a amazing product I bought this set as it was on special and OMG what a product the dryer is so powerful and the air wrap curler is amazing once I got hang of it I have very thick hair but was quicker to do then when I use my curler and my hair looked beautiful best decision I have made and was a bargain to not tryed brush’s as yet but I know they will be just as good I tried the Dyson one a while back but sent it back as not impressed but this set wowzer

If there was a no star button i’d have pressed that

If there was a no star button i’d have pressed that, i am ABSOLUTELY FUMING.I brought this Last month. LAST MONTH, before i started school, it has been ONE month and the head attachments are ALL FLIMSY, and look like they will break, DO NOT WASTE YOUR MONEY. I was fixated saw all those Tiktok’s and i was so excited but SO FOOLED! i saw some other girls having the same problem, for £175, this is DISAPPOINTING, and DISGUSTING, so cheap not even 5 months in, 1 month in and its already so flimsy, it is so annoying because i was so excited to use this tool, it is not Dyson or Shark expensive but same idea, but its still almost £200 and so cheaply made to the point where it can only last 1 MONTH? Honestly you can buy one of these, but be ready to be disappointed, This is hideous.

The Bondi Boost Everlast Styler has…

The Bondi Boost Everlast Styler has been a huge disappointment. It seems to make my naturally wavy hair frizz and flyaway. The wrap attachments don’t hold onto the hair, they just blow it away. Totally pointless. Prior to buying this I used a much cheaper Remington dryer/ curling brush and a Dyson airwrap, both for a long time and never with frizz occurring. Bondi Boost won’t refund as I purchased through Chris and Sons who have not replied to my email.

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