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Events & Entertainment

Boosteroid

Claimed

163 reviews

4.0163 reviews
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About Boosteroid

Data updated
Website
boosteroid.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
163 reviews
Replies to negative
86% (32/37)
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About this business

Boosteroid is the world’s largest independent cloud gaming provider. We enable remote cloud-based access to PC video games across devices and platforms – a Netflix or a Spotify, but for video games.Boosteroid helps players run over 1,800 video games, including the world’s most popular titles, on any desktop, mobile, or smart TV device, regardless of its processing power or operating system. Games are run on Boosteroid's remote cloud-based gaming rigs, and the gameplay is streamed to a user's device via the Internet.Boosteroid operates 29 data centers – one of the largest GPU-based hardware networks in the world – bringing low-latency cloud gaming experience to over 8 million users in Europe, North and South America. Server solutions behind Boosteroid are developed together with AMD and ASUS – they power the most high-end cloud gaming virtual machine on the market.Boosteroid is the partner of Google for gaming on Chrome OS, the partner of Samsung, LG, Hisense, Philips for gaming on smart TVs, the partner of Mercedes-Benz for in-car gaming, the partner of Microsoft, ASUS, Lenovo, etc.Boosteroid was established in 2016 in Ukraine and launched commercially in 2019. Currently, the company is headquartered in Austin, Texas, with its main R&D office based in Kyiv, Ukraine, and several local entities operating in the EU. As of early 2025, Boosteroid has a team of 120+ people.

Written by the business, not verified by us.

Is Boosteroid legit?

Boosteroid (boosteroid.com) has a 4.0 out of 5 rating on OK.one, based on 163 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 77% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-09-07.

What people say

Good library, poor execution

Good library, but execution is poor, really poor. UI is unfinished, there's lack of functionality too. Last update brought regular disconnects and sudden closure of the app. Basically no support.

Reply from Boosteroid2026-06-05

Dear user, Thank you for your review, and we are sorry for your experience. We have 24/7 support that you can reach via a live chat from our site or via email. We would be glad to hear what exactly stopped working for you and investigate the issue thoroughly. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

Great option of game's but...

So let me say first and for most this is a great second option to geforce now and you have unlimited playtime with a good selection of game's and if you're like me and want to play some older cod title's you can but with my two experience's once last year and again today it seem's to me nothing has changed even after feedback. I think this platform could really be great for people who aren't willing to spend the money for a PC but want to enjoy PC game's. Now to what i see as the issue and what hasn't changed. When i gave feedback last year my complaint was that the game's felt choppy and it didn't run smooth fast forward to today and those same issue's persist. I hope they figure it out because like i've said it's a good service for it's price and competitive once they figure out those issue's!

Reply from Boosteroid2026-06-05

Dear user, Thank you for your review, and we are sorry for your experience. Rest assured, we constantly improve our service via various updates of both the browser and the native application streaming procedures. Besides, some users may have a better experience via a browser, while others via a native client, so we recommend checking what works best for you. Nonetheless, there are still various factors that may negatively affect the connection. Some improvement tips can be found on our Help Center. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

Disappointing and unreliable

Not a scam, but pretty disappointing. UI works fine, but no being able to connect for a week at a time from EU makes it unusable. I have read that it works ok if you are located near one of their servers. No trial period, no refunds "as soon as [your subscription] is activated" unless legally required. Trustpilot claims they have fake reviews. This is not how you run a friendly company, guys. Enjoy the 15 and someone who will not try your product again.

Reply from Boosteroid2026-06-05

Dear user, Thank you for your review, and we are sorry for your experience. Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used. Indeed, being close to our servers would make the experience better. Every time you start a new session, the system automatically checks which available server has the lowest latency for the selected game and connects you there. It is recommended to check our connection improvement tips from the Help Center to stabilize the connection stability as much as possible. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

•`︵´•

Not a scam, but pretty disappointing. UI works fine, but lag from the western US makes it unusable. I have read that it works ok if you are located near one of their servers. No trial period, no refunds "as soon as [your subscription] is activated" unless legally required. Trustpilot claims they have fake reviews. This is not how you run a friendly company, guys. Enjoy the 15 and someone who will not try your product again.

Reply from Boosteroid2026-06-05

Dear user, Thank you for your review, and we are sorry for your experience. Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used. A free trial isn't available now, but it may change in the future. Being close to our servers surely makes the experience better. It's worth mentioning that every time you start a new session, the system automatically checks which available server has the lowest latency for the selected game and connects you there. Depending on the server load, you may be connected to a more distant one if the closest server to you is already loaded. Nonetheless, it is recommended to check our connection improvement tips from the Help Center. Such tips help with the connection stabilization and should improve the experience. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

very shit servers

very shit servers, i live in romania, my closest server has 10 ms and when i try to play rocket league it connects me to bratislava with over 25ms and litteraly unplayable. Please dont buy boosteroid, not worth it even if it's cheap

Reply from Boosteroid2026-06-05

Dear user, Thank you for your review, and we are sorry for your experience. Various factors may negatively affect the connection, so we recommend checking our connection improvement tips from the Help Center. Additionally, you can contact our 24/7 support team for a thorough investigation of your issues. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

I have been waiting for the Boosteroid…

I have been waiting for the Boosteroid LG TV app to be available in my region for over half a year. Instead of providing real technical answers, their support team has been an absolute nightmare. During a recent live chat, the agents (ShiftSupernova and MoonDust) abruptly disconnected my session THREE consecutive times while I was explicitly told to wait for a manager. I sent a formal complaint via email (Ticket SO-14527) regarding this highly unprofessional behavior, and they have completely ignored me for days. They shift the blame to LG, disconnect chats to avoid helping customers, and ignore formal complaints. This is by far the worst customer service experience I have ever had. Avoid them!

Reply from Boosteroid2026-05-26

Dear user, Thank you for your review, and we are sorry for your experience. Rest assured, our LG application is available in the Jordan region. In case there are any further issues within the LG store, we recommend reaching out to their support for a more thorough investigation. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

This platform are doing scam by…

This platform are Doing scam by giving shit level service. I lose money but Didn't play atleast 1 hr.. Shit level services.

Reply from Boosteroid2026-05-26

Dear user, Thank you for your review, and we are sorry for your experience. Unfortunately, according to our Terms and Conditions, we will not issue a refund as soon as a subscription is activated and used. Various factors may negatively affect the connection. As we can see, the country of your review is Bangladesh, which is far from our servers, and you may experience high latency in your sessions. Nonetheless, we still recommend checking our connection improvement tips from the Help Center to improve the connection stability as much as possible. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team

Garbage for NC Local

The only thing I can appreciate about the service is the price otherwise everything just plain sucks. I should have checked about a refund policy before I blindly jumped into the deep end on this service. If you live in the Charlotte area for some reason you connect to Jacksonville which has way better ping? It lags constantly while playing Diablo IV.. As much as the price of GeForce Now hurts the most of my worries was that their servers were down. Always do you research is all I can say because this shit sucks.

Reply from Boosteroid2026-05-26

Dear user, Thank you for your review, and we are sorry for your experience. There are various factors that may negatively affect the connection and cause an unstable connection with the servers, so we recommend checking our connection improvement tips from the Help Center. Rest assured, you are being connected to the best server for the selected game that is available at the moment of launching the session. For a thorough investigation of your case, we also advise getting in touch with our 24/7 support team. We appreciate your feedback and thank you for taking the time to share it with us. Best regards, Complaints team