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Buddhastoneshop

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814 reviews

3.1814 reviews
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About Buddhastoneshop

Data updated
Website
buddhastoneshop.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
693 reviews
Replies to negative
100% (287/288)
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About this business

More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.

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Is Buddhastoneshop legit?

Buddhastoneshop (buddhastoneshop.com) has a 3.1 out of 5 rating on OK.one, based on 814 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items. However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.

Auto-generated from all reviews of this business. For reference only.

What people say

I received 3 items (clothes ) none of…

I received 3 items (clothes ) none of them fit me and I have emailed to return them but I did not receive any reply yet. I don’t have the address to return it. I want someone to get back to me immediately so we don’t run out of the return/refund time frame. Please help, I can’t believe there is no process on how to return if clothes don’t fit and also no one cares to communicate back when sent emails. My order number is: AUBS20986.

Reply from Buddhastoneshop2026-04-02

Dear customer, Thank you for your feedback, and we’re sorry for the frustration caused. We would like to clarify that we have already replied to your email regarding your return request. It’s possible that our response may have been filtered into your spam/junk folder, so we kindly ask you to check there as well. Please rest assured that we do support returns within 30 days of receiving your items, and we will be happy to assist you through the process. If you are still unable to find our reply, please contact us again and we will make sure to prioritize your case. Thank you for your patience and understanding. Kind regards, Customer Support Team

No communication

No communication It’s been three days and I’ve sent emails and DMS via Instagram about my order as I’ve not received a confirmation email payment has been taken but no confirmation so I can’t track my item slightly annoying when the Instagram is active but no replies are coming through Will update if I get any response

Reply from Buddhastoneshop2026-04-02

Dear customer, Thank you for your feedback, and we’re sorry for the concern caused. We have checked our email system and unfortunately did not find any messages from your email address. It’s possible that the messages may not have been delivered successfully. That said, we have just sent you an email with your order confirmation and tracking information. Please kindly check your inbox as well as your spam/junk folder. If you still do not see it, please feel free to contact us again and we will make sure to assist you as quickly as possible. Thank you for your patience and understanding. Kind regards, Customer Support Team

Very Poor worksmanship but refused to admit

Bought 3 pendants from this store. 2 small simple one was ok but the higher value one was a huge disaster. Photo on store shows a beautifully carved jade flower piece, with nice smooth petals. Received a piece carved by a school kid - Rough edges, straight triangular petals, dome shaped, flattened gold loop (for chain), jade hangs at an angle, pointing outwards from your chest when you wear it on a necklace. Seller keep saying this is individually handmade and artistic beauty (hahah) (seller will repeat this again when he replies to this review). I know this is handmade and all pieces (jade), colour are different. My feedback is that the worksmanship is so poor and looks nothing close to item in photo (nothing about the colour of jade which he tries hard to excuse. ??) Returned for refund, shipping fee deducted and pay own return shipping. Seller just refused to admit the poor quality, i even made a powerpoint side to show all the differences which i wish i can post for all to judge. Beware, i suggest not to consider any jewelry piece that relies on "artistic interpretation" of their "jewelry masters", who are probably school kids.

Reply from Buddhastoneshop2026-03-31

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Impossible to return items

Impossible to return items. I have now sent 5 emails requesting a return address and I only get vague replies "maybe we can help", "we can offer a 5% discount" etc.

Reply from Buddhastoneshop2026-03-30

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

The rainbow wood horse was adorable

The rainbow wood horse was adorable, just what I wanted. The monkey sandlewood figurine had two holes in the top of the little head that I did not know would be on the figurine. The notification of this detail was not easily found on the website. The customer service people did respond to my email in a timely fashion. I decided to keep the monkey, but will not be purchasing any more figurines with holes in the head.

Reply from Buddhastoneshop2026-03-30

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Crappy customer Service - unwilling to fix my issue

I bought yoga pants in size M. They fit perfectly. I bought more yoga pants in size M and they were too big. Sent emails to their customer service. I never got resolution. They did not want to send me the smaller size even though their sizing was off. Adding the order number since asked by BuddhaStone. BS460686

Reply from Buddhastoneshop2026-03-30

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

I wanted to return a dress

I wanted to return a dress, the company made this very difficult and after 2 weeks of monotonous emails I was given a return address to China and I had to pay the postage or I could keep said item and get 5% reimbursed of the item, I will not use this company again

Reply from Buddhastoneshop2026-03-30

Dear customer, Thank you for sharing your experience, and we’re truly sorry for the frustration caused. We understand that the return process may feel inconvenient, especially regarding international return shipping. As stated in our policy, returns are accepted within 30 days of receiving the item, and in some cases the return address may be an overseas warehouse, which can result in higher shipping costs. At the same time, our goal is always to offer customers flexible solutions. The partial refund option is provided as an alternative to help customers avoid high return shipping fees, but it is completely optional. We sincerely apologize for any inconvenience caused during the communication process and will continue working to improve clarity and efficiency. If your case is still open, please feel free to reach out to us again — we would be more than happy to assist further and find a suitable resolution. Kind regards, Customer Support Team

Shipping times and quality of fabric

Delivery took much longer than expected, so keep that in mind if you’re ordering for a trip. I bought three items—stitching was fine, but the materials didn’t match the quality shown online and felt cheaper in person. One pair of trousers had a pocket placed awkwardly low, which threw off the design. Overall, I wouldn’t spend the money again. I’m keeping the items only because returning them requires arranging my own international shipping.

Reply from Buddhastoneshop2026-03-27

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

I love the appearance bangles but…

I love the appearance bangles but unfortunately they weren't the correct size, so I haven't had the opportunity to enjoy them by wearing them. I'm still waiting on them to company to process this issue.

Reply from Buddhastoneshop2026-03-27

Dear customer, Thank you for your feedback, and we’re glad to hear that you like the appearance of the bangles. We’re sorry to hear that the size was not suitable and that you haven’t been able to enjoy wearing them yet. We also apologize for the delay in resolving your case — this is not the experience we want for our customers. Please rest assured that our team is working on your request, and we will do our best to provide a solution as soon as possible. If you haven’t received a recent update, we kindly recommend contacting our support team again so we can prioritize your case. Thank you for your patience and understanding. Kind regards, Customer Support Team

order the wrong size by accident

order the wrong size by accident but they have helped me with getting the right size and shipping me new ones. I can't wait to get the right size and wear my jade bangles.

Reply from Buddhastoneshop2026-03-27

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

I placed an order February 2

I placed an order February 2, 2026. It took 2 weeks when finally I received only 1 product. What was missing was 2 pants and a pair of shorts. Just a few days ago, we are in the middle of March, after on hoping and numerous emails. finally received 2 pants and shorts. The harem pants were incredible small. The shorts were nice. I asked for return address. Well each email from Tashi (Buddha stones), she kept asking me why I’m returning. Each answer prompted more questions and asking me to exchange for a bigger size. I also did not like the material of the pants. Made cheap and felt cheap. At this point, I still did not receive return address. This is not a good company due to horrible customer service, particularly sales person Tashi. I have dealt with another that was very nice. I should not ever had to go through all of this.

Reply from Buddhastoneshop2026-03-25

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Warning! Buddah Stoness used to be good - not anymore!!

Warning!! Warning!! Warning!! Buddha Stones used to be a great store providing quality products. That's why they have so many good reviews. I was a loyal customer. I recently ordered 3 new shirts which I had ordered before. They are no longer the same!! The quality has not just slipped a little. They are using far inferior materials, coulours, buttons, It's just all gone to shit!!

Reply from Buddhastoneshop2026-03-25

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Ladies harem pants

I ordered three pairs of the ladies harem pants. It has been two months since I placed my order, and two out of the three pairs finally arrived today. I was so excited. These pants looked so cozy and comfortable in the photos. They are nothing like I expected. I realize that these are supposed to be loose and comfy, but they are so huge on me that they look like clown pants. The groin seam hangs halfway down my thigh. In the photos, the waistband looks fitted and snug. In reality, it’s just a thin elastic band at the top, covered by a loose fabric overlay that doesn’t lay against your body in a flattering way, like the thick, fitted band pictured in the photos. It’s just a loose, floppy, awkward flap of material. The material the pants are made of is hard, and wrinkly, with no stretch. It is thin and looks and feels cheap. I expected pants marketed for lounging, comfort, and yoga to be soft and stretchy. I have a fit, trim figure, yet they do not look at all flattering like they do in the marketing photos. They look and feel like a stiff, wrinkly burlap sack. I’m so disappointed.

Reply from Buddhastoneshop2026-03-25

Hello, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that the items did not meet your expectations. Our harem pants are designed with a loose, relaxed fit inspired by traditional styles, which is why the crotch sits lower and the overall shape is more oversized than standard Western sizing. We understand that this may feel very different from what you expected based on the photos, and we appreciate you pointing this out. Regarding the waistband, the design uses a lightweight elastic structure with an outer fabric layer to maintain a soft and breathable feel rather than a tight, structured fit. We’re sorry if this appeared different from your expectations when worn. As for the fabric, these pants are made to be lightweight and breathable, especially for warmer weather. Natural-style fabrics can feel slightly firmer at first and may soften after washing. However, we understand that the texture and feel were not what you were hoping for. We also sincerely apologize for the long delivery time and the split shipment. We know how disappointing it is to wait and then receive items that don’t meet expectations. Your feedback is very valuable to us, and we will continue improving how we present our products to better reflect their true fit and material. If you’re open to it, please contact our support team — we would be happy to assist you further and work toward a suitable solution. Kind regards, Customer Support Team

Another scam making you believe you are…

Another scam making you believe you are ordering locally while dropping from China and once again you are stuck with whatever they sent you. They delay shipping making sure your return time line is used and also making it impossible for you to open claim with payment used.

Reply from Buddhastoneshop2026-03-25

Dear Customer, Thank you for your message. Our return policy allows customers to request a return within 30 days after receiving the item, not from the shipping date. This means the delivery time does not reduce or affect your return window. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Size change

I have requested to change the size of the clothes that I ordered! They have been very helpful and efficient in the process of doing that!

Reply from Buddhastoneshop2026-03-23

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

The quality of the harem pants is more…

The quality of the harem pants is more pyjama style, I don’t think they are loose and airy in summertime, but rather warm. I washed the pants before wearing and the colors went off. Dark orange became washed off orange.

Reply from Buddhastoneshop2026-03-23

Thank you for your feedback. We are sorry to hear about your experience with the harem pants, especially regarding the fabric feel and the color fading after washing. This is certainly not the experience we aim to provide. We have already reached out to you directly to better understand the situation and to offer a suitable solution. We truly value your feedback, as it helps us improve both our product quality and care instructions for future customers. We appreciate your time and hope to resolve this matter for you as soon as possible.

Communication was good and cloths…

Communication was good and cloths packaged nicely. Wrong size for me for a couple items but I could exchange.

Reply from Buddhastoneshop2026-03-19

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Expensive to return.

Expensive to return items to China. After several emails this was resolved happily.

Reply from Buddhastoneshop2026-03-20

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

I received a beautiful jade bracelet as…

Thank you for your response. My order number is BS492887 and the email address on the order is attached to the person that purchased the bracelet for me as a Christmas gift.... I received a beautiful jade bracelet as a gift for Christmas. I'm very excited about wearing it, unfortunately the bracelet is too small. I have been trying to exchange the bracelet for the size needed , I am not having the best success. I have had numerous communication about how to return/ exchange/ where to send the $35 shipping fee per instructed in the emails, yet I have not received an address or link. I must say emails have been prompt in response yet not receiving the info I believe is needed to move forward with the exchange. I would love to be able to enjoy your beautiful jewelry and share it with the world as well share where it is they can purchase their very own beautiful piece. I'm hoping to be able to enjoy my jade bracelet in the near future.

Reply from Buddhastoneshop2026-03-18

Sorry, we are unable to locate your order via the name. May I know your order number or email address on your order so we can check your order for you and provide you a more accurate answer promptly? Looking forward to your reply.

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