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Budget Dumpster

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200 reviews

4.0200 reviews
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About Budget Dumpster

Data updated
Website
budgetdumpster.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
98% (47/48)
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About this business

Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish. What’s different about working with Budget Dumpster? First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start. Affordable Dumpster RentalsBudget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.See How Our Pricing WorksIn addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project. Find the Right Dumpster SizeThe dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates. Dumpster Rental 101Ready To Order?Order NowBudget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.

Written by the business, not verified by us.

Is Budget Dumpster legit?

Budget Dumpster (budgetdumpster.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the remarkably smooth, easy rental process from start to finish, always highlighting very clear communication. People deeply appreciate the professional customer service representatives and timely deliveries handled consistently by extremely courteous and careful drivers. However, some customers also noted unexpected extra fees and significant delivery delays that completely disrupted their important construction schedules. Reviewers expressed profound frustration regarding unreliable scheduling changes and unhelpful communication challenges when attempting to resolve problems with support agents. Several individuals mentioned feeling disappointed by third-party broker arrangements and unexpected charges that lacked clear prior documentation.

Auto-generated from all reviews of this business. For reference only.

What people say

overcharged

overcharged, stating my CLOTHES and kids' TOYS weighed 2.7 tons, so they added a fee.

Reply from Budget Dumpster2025-01-16

Genaro, As our team has explained, we are committed to providing accurate and transparent weight calculations for all our customers and the subsequent documentation has been provided.

Done in a SNAP!

Budget Dumpster made a huge collection of construction and life's debris EASY to discard, by placing the bin where we needed it and picking it up expeditiously when we completed the task. The professional friendly driver delivered and picked up the bin in a snap!

Reply from Budget Dumpster2025-01-03

Cleaning out life's debris is hard work and we are so glad to hear we made it as easy and convenient as possible!

Booked online

Booked online, received a "Saved Cart" with a FINAL price. Called in to pay, was imediately told that the price given was for "Commercial only", even though at the website it allows me to chose "HOME Remodel" and they had my address which is inside a subdivision. The "booking agent" was very rude and misinformed, insisted that this was "user error" and would not own up. quoted me a price that was $130 higher and 1 day shorter. Eventually he just hung up on me. I'd rather pay twice as much for ANYONE else than ever do business with someone as arrogant and misinformed as this guy was. FYI, they are just a broker agency who matches you with local providers. Edit: Got a call from a manager, he was very nice and apologized for the behavior from the previous rep. Hopefully they'll fix their system.

Reply from Budget Dumpster2025-01-06

Andrew, We understand your frustration with the experience you had and apologize you had a less than satisfactory interaction. We value your feedback and will use it to improve our customer service and the issue experienced has been escalated to our team to ensure all appropriate offerings are presented.

Easy to schedule online

Easy to schedule online. Easy pickup and dropoff within the requested window. Made it seamless. Didn't have to be home for dropoff or pickup. Highly recommend.

Reply from Budget Dumpster2024-12-20

Dan, We strive to make things as easy as possible for our customers. So glad to hear that was the case! Your thoughtful review is much appreciate by our team.

PN Henderson, NV

My only issue is that my request to have wood placed under the dumpster was not followed even though I was assured that it would be.

Reply from Budget Dumpster2024-12-16

Thank you for this review! We are sorry to hear this request wasn't accommodated. We appreciate your understanding and will make note of it so we can better serve future customers.

Best costumer service in YEARS! Thanks Zach!…

Will recommend you to everyone that needs to dump. Zach L. was one of the best costumer experience I have had in a long time. Very courteous and informative. Because of Zach is the reason I will be rutirning.

Reply from Budget Dumpster2024-12-16

We love to hear feedback like this! Our representatives care deeply about our customer experience and work to make renting a dumpster as easy as possible. We're glad to hear you found that experience with Zach. We will pass along the kind words.

I called to rent a dumpster

I called to rent a dumpster, I told the salesperson that I was having a mobile home torn down she told me that the smaller one would hold the mobile home, but to be on the safe side where I didn't have to pay for it being over the weight limit, I told her I would get the larger dumpster. When the dumpster arrived, it had some items already inside of it. I called and told them that, they made me feel as if I had put the items inside the dumpster. After they picked up the dumpster three months later, they said I owed them more money, the dumpster was overweight. I told them that their salesperson told me that the smaller dumpster would hold the debris from the mobile home. I decided to get the larger one. Anyway, they went into my account without my permission and took out half the money, which made me go into overdraft and caused my car insurance to be late. Now they are saying that I still have to pay over five hundred dollars for the dumpster being overweight. If possible don't rent from this company.

Reply from Budget Dumpster2024-12-16

Hi Jeanette, We are sorry to hear this feedback regarding your experience. Our representatives do their best to match our customers with the right dumpster for the job. It sounds like we may have missed the mark. A manager has been in touch to try to rectify this issue.

Ordered a dumpster and paid in full

Ordered a dumpster and paid in full. After 8 calls from the company, they decided to cancel my dumpster due to a potential placement issue, unless I wanted to pay an additional $150 charge for a failed delivery. Then they had to transfer me to another location to get my refund. Very pleasant worker but I do not recommend this company. I will get my refund 3-5 business days after the charge has already went through on the same exact day. SMH

Reply from Budget Dumpster2024-12-11

Archie, We understand your frustration with the recent experience. We strive to provide excellent service and are disappointed to hear about the challenges you faced with your order. We appreciate you bringing this to our attention and will use your feedback to improve our processes.

Scam company!!!

Scam company!!!! Dumpster brokers not suppliers that put weight limits on the dumpsters. I got charged two months after the dumpster was picked up for being overweight without any notification at all. I saw the charge on my CC bill and called them. They sent me a blurry picture of a weighbill dated one week after the dumpster was picked up with no name, address, phone #, etc. to confirm that it was my dumpster that was over weight. It was not even full. A total scam! I have filed a complaint with the BBB and I am also consulting with an attorney. There are other people who have this happening to also plus probably more that didn’t notice the additional charge or simply paid it. It is not ok!

Reply from Budget Dumpster2024-12-05

Chris, This order was placed an online wherein the weight limit and size were selected by you and agreed to at the time of order. Tthe dumpster had a weight limit of 1 ton, and this additional charge reflects the final weight of the container, which was 3.19 tons. Materials disposed of that do not have a lot of volume can have heavy tonnage. Our team relies on the weight tickets provided to us by the landfill, ascertained in a state regulated weighing process. We process additional charges as quickly as possible, however, we rely on the billing cycle of the landfill.

They could not give me a window for…

They could not give me a window for delivery other than say 5AM to PM. Furthermore I asked them to have the drive call me when he was on the way and they said they do not do that. Very nice customer service when buying, after that they couldn't care the least about you.

Reply from Budget Dumpster2024-12-03

Dale, We strive to provide clear and timely communication throughout the delivery process. We appreciate your feedback and will use it to improve our customer service; a manager has been in contact to address your concerns.

There should be a -0- star

There should be a -0- star. The additional charge of $347.64 due to an over weight limit when a costumer orders a 10yard container it’s ridiculous, it was made sure not to go past the top edge and as matter of fact it was below, but how is the costumer supposed to weight by the tons? Which scale is the customer supposed use? The initial low price catches the customer’s eye, but when at the end you come up with an overweight expenses, it’s a way for you to make the extra money. With this experience don’t expect to get future customers from us, no customers have at home a scale that measures by the tons.

Reply from Budget Dumpster2024-11-26

Guiseppe, We sincerely apologize this additional charge negatively affected your rental experience. We value your feedback and a manager on our team has reviewed your rental and been in contact to work to recify your experience.

Very responsive, everything was smooth

We tried to get quotes from 6 different dumpster companies, Budget Dumpster was the only company to respond. Zachary was very patient and helpful, answered our multiple questions. He was very responsive and kind through the process. Delivery and pickup was very easy.

Reply from Budget Dumpster2024-11-20

We strive to provide excellent customer service, and we're glad Zachary was able to assist you with your needs!

Great Experience!

Brandon was amazing to work with, we ended up needing another dumpster, he was able to get one out to us the day after we told him. Drop off and pick up were fast! Great value, excellent customer service.

Reply from Budget Dumpster2024-11-19

Stacy, We're so glad to hear you had a positive experience! We strive to provide excellent customer service and appreciate your kind words about Brandon.

The company doesn’t worthy it because…

The company doesn’t worthy it because they fraud people for extra charge. I ordered dumpster 3 times from them, the driver came to pick it up with no complained three weeks after I started noticed some charge in my credit card from them. When I asked why they said for extra weight but when asked why can you them me in the first stage when the driver came to pick it up no answer to my question. I will advise people to stay away from them. They can’t change, go and look their reviews they did that to many people and they will keep on doing it.

Reply from Budget Dumpster2024-11-19

Lateef, We apologize the addtional charges negatively affected your rental experience. The dumpsters are priced based on weight and these charges reflect the final weight of the dumpster which exceeded the pre purchased tonnage.

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