easy to get connected to customer…
easy to get connected to customer service, and talk to a rweal person
Reply from Budget Dumpster2024-11-14
We're glad you found it easy to connect with our team!
About Budget Dumpster
Data updated- Website
- budgetdumpster.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 69 reviews
- Replies to negative
- 98% (47/48)
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About this business
Affordable dumpster rentals. Service you can depend on. That’s the Budget Dumpster promise. Since 2009, Budget Dumpster has delivered over 1 million dumpsters to customers in more than 4,000 cities across the US. We specialize in affordable, convenient roll off dumpster rentals that help do-it-yourselfers across the country get their jobs done. Whether you’re renovating a kitchen, cleaning out a garage, or tearing that fixer-upper down to the studs, we provide a personalized, hassle-free dumpster rental experience from start to finish. What’s different about working with Budget Dumpster? First and foremost, we provide transparent, upfront pricing. When we give you a quote, that number includes the cost of the dumpster, your rental period, plus pickup and delivery in one flat rate. This makes it easy for you to plan your budget from the start. Affordable Dumpster RentalsBudget Dumpster provides a hassle-free dumpster rental experience. That starts with affordable, transparent flat rate pricing. Your quote from us always includes the cost of your dumpster rental period plus delivery and pickup. No hidden fees, ever.See How Our Pricing WorksIn addition to our affordable flat rate pricing, we also offer personalized service from our team of dumpster rental experts. If you’re not sure which dumpster to rent, we’re here to help. We’ll ask you about your project, the size of the job, and what you’re throwing away. With all that info in mind, we’ll give you an expert recommendation on the right dumpster for your unique project. Find the Right Dumpster SizeThe dumpster you need, when you need it, from a team you can trust. From helping you select a dumpster to walking you through delivery and pickup, the Budget Dumpster team is here with you every step of the way. Whether your waste disposal needs are residential, commercial, or construction-related, we have a dumpster and a rental period that fits! Get in touch with our team to schedule your dumpster rental, or check us out online to learn more about our convenient service and affordable rates. Dumpster Rental 101Ready To Order?Order NowBudget Dumpster is a brand owned and operated by Dumpsters.com, a waste management company based in Westlake, OH.
Written by the business, not verified by us.Is Budget Dumpster legit?
Budget Dumpster (budgetdumpster.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the remarkably smooth, easy rental process from start to finish, always highlighting very clear communication. People deeply appreciate the professional customer service representatives and timely deliveries handled consistently by extremely courteous and careful drivers. However, some customers also noted unexpected extra fees and significant delivery delays that completely disrupted their important construction schedules. Reviewers expressed profound frustration regarding unreliable scheduling changes and unhelpful communication challenges when attempting to resolve problems with support agents. Several individuals mentioned feeling disappointed by third-party broker arrangements and unexpected charges that lacked clear prior documentation.
Auto-generated from all reviews of this business. For reference only.What people say
Respect for schedule and property
Timely delivery and pickup. The driver respected the property, and the cost was very competitive.
Reply from Budget Dumpster2024-11-11
Steve, We strive to provide our customers with reliable and respectful service, and we're glad that we were able to meet your expectations!
Budget Dumpster aka Redbox Dumpster
I have rented from budget dumpster also known as Redbox dumpster since that is the name on the dumpster outside my home. My last 2 rentals with this company haven't been up to their normal standards. I had rented a dumpster the week prior to Hurricane Helene. I had no power in my home for 7 days. To my surprise they wanted their dumpster back even though we had just been thru a hurricane. No extra days, matter of fact it cost me for the 7 days with no electricity plus an additional 7 days to get caught up with my project. Do the math. 14days x 25.00 per day= $350.00. So then I rented another dumpster a week later. I should have known better. So I ended up needing the dumpster and additional amount of time. I informed them on Sunday, November 3 that I needed it for additional time. We'll much to my surprise, they showed up Monday the 4th even though I had notified them. I ran into an issue and wasn't able to get my project completed by the time I anticipated. My daughter and I were the ones doing the project. Well they stated that due to not being notified by 3pm on Friday, I would be charged 150.00. So now I need it additional days. Funny I had to keep it an additional 7 days from the charge of 150.00. So I had already paid for 3 more days so that's 75.00. Now add 7x 25= 175.00. Funny when I rented this last dumpster I was told by Anthony who took my order that I wouldn't be charged for any additional days.Problem here is you don't get to speak to someone in your specific area, and they obviously don't care about their customers just as so many other companies the almighty dollar. I won't ever do business with this company again. Please don't rent from these people.
Reply from Budget Dumpster2024-11-11
Please know we take this feedback seriously and this sounds unlike our standard for customer care. We cannot identify an order with the information provided and we ask that you email [email protected] so our team can review your experience.
Great customer service
Reply from Budget Dumpster2024-11-08
Customer service is our top priority and we appreciate your review, Gina!
I rarely leave negative reviews (bad…
I rarely leave negative reviews (bad karma), but consumers should know how this company operates. Initially, I appreciated the scheduling process and SMS updates. However, on the drop-off day, the driver arrived at 5:20 AM without a prior time frame and placed the dumpster partially blocking my garage. Despite my request, it wasn’t picked up until the following Monday, leaving it in my driveway all weekend. A week later, I received a surprising overage bill, claiming the yard waste exceeded 1 ton (we are talking sticks, twigs, and shrubs here. PLUS one piece of granite from a small powder room. 60% capacity, MAYBE). My card was automatically charged, with no way for me to verify the weight. Although their contract includes these terms, this felt unexpected and frustrating. If you work with this company, anticipate potential extra charges after the job.
Reply from Budget Dumpster2024-11-08
Eric, The dumpster size and associated weight was selected by you and the overweight fees were detailed at the time of order. As the dumpsters are priced based on weight, the charge represents the final weight of your dumpster. Our team has been notified and provided supporting documentation.
Great Job!
Friendly, Courteous, Professional Staff. Driver had Knowledge of the Area, and placed the Dumpster exactly where I needed it to be. Closed the Gates after pickup.
Reply from Budget Dumpster2024-11-08
Jax, We strive to provide excellent service and are pleased to hear we met your expectations!
They were on time.
Reply from Budget Dumpster2024-11-08
We're glad your delivery was as scheduled, Roger!
Service was as requested and timely.
Reply from Budget Dumpster2024-11-07
We are glad to hear that you were satisfied with your rental, Kay!
Very good and friendly service
Reply from Budget Dumpster2024-11-05
We strive to provide the best possible service, Joseph!
Awesome service
Awesome service. Delivery and pick up was seamless..guidelines were communicated and executed. Would highly recommend Budget Dumpster.
Reply from Budget Dumpster2024-11-05
We strive to provide seamless service and are glad that our guidelines were clear and executed effectively, Keith!
The delivery and pick-up driver was…
The delivery and pick-up driver was exceptionally courteous and obliging.
Reply from Budget Dumpster2024-11-04
We appreciate your kind words about our driver, Page!
Swindled by a "pro"
I had never rented a dumpster before and was recommended a size for what I needed. I am then charged for DOUBLE the amount of what I originally paid for the dumpster! It feels as though the company does this consistently, to make more money, a terrible business practice. DO NOT RENT FROM THEM!
Reply from Budget Dumpster2024-11-06
Elise, We sincerely apologize for any frustration during your rental. A member of our team has reviewed your experience and been in contact to address your concerns.
Delivered on time and picked up quickly
Reply from Budget Dumpster2024-10-31
Thank you for your kind words, Charles!
Bobby truck #106
Bobby, truck #106, arrived at time (6:45 am) as requested to drop off residential dumpster. He was friendly, helpful, and explained how to use door/parts well. We would definitely use his services again. Thank you!
Reply from Budget Dumpster2024-10-29
We appreciate your kind words and are thrilled to hear about your positive experience with Bobby, Deirdre We strive to provide excellent customer service and are glad that Bobby was able to meet your needs.
Easy ordering of the container and…
Easy ordering of the container and customer service was very nice and explained everything wonderfully. Container arrived early than the time quoted and pick up was early as well.
Reply from Budget Dumpster2024-10-23
Edward, We're thrilled to hear that you found our ordering process easy and that our customer service team was helpful in explaining!
Extra charges without consent
Recently, I ordered service with Budget Dumpster and got a quote for a 20-foot dumpster over the phone. The detailed quote like timing, and extra weight was confirmed by a few text messages. The dumpster was taken away the next morning without delay. In a couple of days, we received an invoice with an additional $366.30. The customer representative explained that the quote we got was given us low by mistake. Nobody was paying attention to the text messages proving we shouldn't be responsible for their mistakes.
Reply from Budget Dumpster2024-10-21
We apologize for the error in the quoted price of the dumpster; this has been rectified and refunded by our team. The additional charge referenced is for the final weight of the dumpster. The weight limit of the container was provided to you at the time of order and via the service agreement, and this charge reflects the weight of the container over the pre purchased limit. We regret you remain dissatisfied, however, the charge is valid.
Customer service is not good
Customer service is not good. Unprofessional. If you have any issues, sorry, can't help you. The company they chose to deliver a dumpster had a HUGE truck and wasn't able to maneuver enough to leave plenty of room to the door. I had room but it would have been tight. Because he brought a truck that was TOO BIG for the drop. Driver suggested he come back with smaller truck. Great. Nope! Not Budget.com. they no longer can deliver unless I get a permit for road drop. I laughed so hard my stomach hurt. Not only did they royally ruined my project but I had to men people standing by. Their Customer service lacks skills to do what it takes to get the job done. Unqualified people are unable to use any common sense. I will always be sure to remind all the people I know NOT to do business with Budget dumpsters or their sister, Dumpsters.com
Reply from Budget Dumpster2024-10-22
Joanne, After much investigation, our team determined we would be unable to place the container where you requested and would ultimately need to utilize a permit for street placement. In this instance street placement truly is the safest option for both your property and our team. We understand that solution was not sufficient for you and that the order was cancelled for a full refund.
Great customer service!
Great customer service!! Everything was delivered as promised!
Reply from Budget Dumpster2024-10-16
Johanna, We strive to provide excellent customer service and are glad we met your expectations!
Easy process.
Reply from Budget Dumpster2024-10-17
Thanks for your 5 star review, Charles!
They were the most financially…
They were the most financially reasonable of those l had got a quote from and the dumpster was new and clean. It was delivered when they said it would be and picked up when they said it would be. I would highly reccomend them.
Reply from Budget Dumpster2024-10-15
Mike, It’s wonderful to know that you found our services to be both affordable and reliable! We strive to provide our customers with a seamless experience, and we're glad that our commitment to punctuality and cleanliness met your expectations.
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