Take Your Business Somewhere Else
I’ve been working with them for some while but now I have to find another dealer. Very bad customer service and business practices. Take your business somewhere else.
About Bullion Exchanges
Data updated- Website
- bullionexchanges.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 11% (4/36)
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About this business
Nestled within the brilliantly lit shops and exchanges of New York City’s iconic Diamond District is Bullion Exchanges, a highly reputable Precious Metals retailer offering a wide selection of products and services to customers in the five boroughs and across the US. .While you can buy precious metals over the counter directly at many mints and banks, Bullion Exchanges provides you the best available options from around the world in one single place. Enroll in our Bullionaire Club Rewards Program and receive Bullionaire Bucks which can be applied to your future purchases..Our comprehensive selection of bullion products includes coins, bars, and rounds made from gold and silver, as well as from the newly emerging platinum and palladium. You can also find exclusive hand poured and cast silver bars and figurines..The variety of our products appeals to both 1st-time buyers and seasoned collectors, as we are committed to providing an exceptional customer and shopping experience and highly trustworthy services..Shop exclusive bullion on our website or visit our store in NYC to sell your precious metals. Check out our Learning Center for detailed guidance about how to make the right investment decisions and strategy.
Written by the business, not verified by us.Is Bullion Exchanges legit?
Bullion Exchanges (bullionexchanges.com) has a 3.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 33% give 1 star; The business has replied to 11% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
They have the lowest ratings
They have the lowest ratings For a good reason! Many of the same problems others have posted about such as shady business practices, I have also experienced. Wish I had read the reviews first.
Ordered silver bars
Ordered silver bars. Waited the 10-12 days and got an envelope that was torn open and taped with US Postal tape saying the package was received in this condition. Who ships silver bas in a bag?? You can feel what it is and its heavy.. Called support, they wanted pictures of the torn and taped bag. They are investigating and I have not heard from them since;
5oz silver not recieved, no updates as promised.
I ordered a five ounce silver bar with assay. I recieved an envelope only containing the assay, no silver. They messaged and said they would open an investigation and would keep me informed of updates .....that was over five months ago! Buyer beware! 5 oz Emirates Gold Silver Cast Bar .999 Fine (w/Assay) $145.03
Horrible customer service and very slow…
Horrible customer service and very slow shipping the items took them more then 10 days to ship it
Scammy
Cancelled my order despite the fact that I paid.
This was my first time dealing with…
This was my first time dealing with this broker. Great service, did take ten days to deliver, but that is about normal in my experience..
Scam
Scam! Selling BU coins that are damaged!
price switching
just wanted to let everyone know that this company will not stand buy their pricing. I ordered 500 oz of silver got confirmation, sent payment only to be told that they made a mistake and would not ship coins that I bought unless I paid extra 4 dollars a coin.2000 difference. They were also very rude.needless to say,I will not be buying from them ever again.
RUN AWAY
I went to purchase 2 sleeves of 2023 American Eagles, when prices were good. Was paying just about $1300, a little over. I'm waiting, waiting waiting, nothing.. I've been trying to log in, and my account won't let me in. I finally call when I can, only to find out they said "Oh we tried to get in contact with you" I received nothing. They cancelled my order on March 23rd, won't honor it, want me to send a selfie holding my ID, you have to be kidding me. They wont honor my order and now for the same 2 sleeves I'd be paying $1540, no thanks. You're in the industry, talk to Apmex, JM Bullion, ask them how much bullion I've bought from them. I ran a sample order because my friend suggested I tried you out. NO THANK YOU. Best price or not, I'd rather pay $25 more per sleeve on a separate website than have to deal with this business.
Discrimiation
I was going to make a purchase only to have my account suspended. Per the rep on the chat, they stated that I was "high risk" and I was not able to make any purchase. They gave me no opportunity to make my case that I am not high risk. Never-the-less, my inquires have gone unanswered. I believe they may be exercising ESG (environmental, social & governance) practices; which are illegal in many states. I would not recommend any patriot to purchase from a dealer who is not going to be transparent with it's clients.
Love doing business with BE
Love doing business with BE! I’m sure I will buy more in the future.
I recently ordered from them because…
I recently ordered from them because they had the best price on that particular coin. I got 2 2023 Armenia Noah Arch 1 ounce Silver 500 dram. Great price and they take Bitcoin!. My CC was declining didn’t like the PO Box. But Bitcoin don’t care about the address matching. So convenient and the coins were immaculate of I graded them it would be ms70 for sure.
Fast secure service
Fast secure service, fast delivery, excellent packaging, best prices.
Gashed coin advertised as BU
I ordered 5 silver BU coins (x3 Maple's & x2 Britannia's) on Dec. 10th; it didn't ship until the 16th, and I received it the 22nd. As I opened the package and inspected the coins, I seen that the one Britannia had a pretty decent sized gash across her dress from another coin's edge being dropped right on it. I contacted support and explained the issue, and they told me its not a QC problem as they don't view the coin as damaged because apparently they will buy it back at the same price regardless.... I understand that coins are usually not perfect, and have spots and little dings (as all 5 do), but this is around a quarter to a half of an inch gash right across her dress, basically in the middle of the coin... No dealer is going to pay the same for this as the other Britannia, I would definitely take a bigger loss on this one if I were to sell it. Take what you will from this experience, just know I will not be shopping there anymore.
SLOW
First, let me say they had a good price on silver Krugs, and they accept e-checks. The coins were well packed and in sealed tubes of 25. My issue, I received them the same day as I received an order, also using e-checks, that was placed SIX DAYS AFTER I was notified of payment to BE. When I called, I was told that was how they did things and they would let me know when it shipped.
BE = Bait & Exploit
BE does NOT guarantee that brand new products from Government Mints will come in OGP! To say they are the worst in the business would be an understatement. I'd advice you invest your hard earned dollars in a business with some ethical standards! Honesty, gets you no where with these people and they will do everything in their power to manipulate reality. Steer clear!
They make it easy
This is my 5th order in the past month. It's very easy to navigate their website, their prices are among the best online and shipping is precise and fast. I'm sure there will be more orders in the future.
I am impressed with how they handle…
I am impressed with how they handle their customers. Fees are a little bit on the lower side.
The service was superb
The service was superb. The coins came as expected. I will definitely be using it again.
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