Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
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Is CallonDoc legit?
CallonDoc (callondoc.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People love how fast and incredibly convenient the online medical service is, letting them easily skip long waiting rooms and quickly receive necessary prescriptions from the comfort of home. Many consumers also appreciate saving a substantial amount of money compared to traditional urgent care visits while consistently receiving prompt and effective medical advice.
However, some customers also noted that pricing has increased significantly over time, making certain plans feel too expensive to use regularly. A few reviewers experienced frustrating delays in response times or encountered issues with prescriptions failing to reach their local pharmacy on time.
Auto-generated from all reviews of this business. For reference only.
Thank you for being there for me. I have used CallonDoc several times and they have been there for me without a hesitation.Once I got on their site it was easy and simple. Their response is quick and spot on. If you need a doctor quick I highly recommend them. Only problem I have is trying to get online to use their website. It tells me My password or username is wrong. I have to keep changing my password says it don't recognize it. Other than that it's awesome. Their awesome and IMO Legit. THANK YOU CallonDoc for being there for me every time. 🤗😊❤️
Reply from CallonDoc2026-08-13
Hi Patricia,
Thank you so much for your kind and heartfelt review! We’re truly grateful that you’ve chosen Call-On-Doc several times and that we’ve been able to provide you with quick, simple, and reliable care when you needed it. ❤️
We also appreciate you bringing the login issue to our attention. We’re sorry for the frustration this has caused and would be happy to help you get back into your account. Please feel free to reach out to our support team so we can assist you with your login.
Thank you again for your trust, support, and recommendation. It means so much to our team! 🤗
-KB
I waited all day—9:32am est is when I submitted the consultation, and I finally got a response around 5pm est— for a 2 sentence response (with spelling errors) from an NP regarding a consultation I put in for a minor skin infection (scrape on my knee that wasn’t healing). I’ve used them for other things in the past without issue, but if this particular visit was my first interaction with Callondoc, I would never use them again. It wasn’t until I sent a message asking for a refund and threatening to dispute the charge with AMEX that I got a response. Unacceptable.
Reply from CallonDoc2026-08-11
Hello Nick,
My name is Marvin, and I’m an Medical Assistant at Call-On-Doc
We sincerely apologize for the the inconvenience that you have experienced. We are committed to providing timely care, and we regret that we did not meet your expectations in this case.
We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here:
https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages)
Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.
I felt like the nurse did a great job communicating with me and helping get the needed help.
Reply from CallonDoc2026-08-13
Hi Jeanette ,
Thank you for your 5-star review! We’re so glad to hear that you had a positive experience with our medical team. It’s wonderful to know that the communication was clear and that you received the help you needed. We truly appreciate you choosing Call-On-Doc!
-KB
This whole process was quick and easy. I used this to get antibiotic ear drops for an ear infection. Prescription was processed and sent to pharmacy very quickly. Twenty-four hours later, my ear is already starting to feel much better with less pain and clogging. I would have had to wait 2-3 days to see my PCP or spend the money and time going to urgent care if not for this service. Highly recommend.
Reply from CallonDoc2026-08-13
Hi Julie,
Thank you for your 5-star review! We’re so glad to hear that you found the process quick and easy and were able to get the care you needed without the wait and expense of an urgent care visit. It’s wonderful to hear that you’re already feeling better! We truly appreciate your recommendation and are grateful you chose Call-On-Doc.
-KB
Made it super easy for me to get cream. First time for me but way easier than a normal doctor.
Reply from CallonDoc2026-08-13
Hi Jason,
Thank you for your 5-star review! We’re so glad your first experience with Call-On-Doc was quick, easy, and more convenient than a traditional doctor’s visit. We truly appreciate you choosing us and sharing your experience!
-KB
Their text on call doc is so easy and convenient! I was able to get a prescription picked up within 2 hours of submitting. Totally worth it to feel better fast!
Reply from CallonDoc2026-08-13
Hi Heather,
Thank you for your 5-star review! We’re so glad to hear that you found our service easy and convenient and were able to pick up your prescription so quickly. We’re happy we could help you get the care you needed and feel better faster. We truly appreciate you choosing Call-On-Doc!
-KB
My appointment was at 10am ,it was all day for you to finally fill my prescription! and i had to email to remind you, by the time you did the pharmacy was closing! Now that its the next day still waiting for my prescription to be filled .
Reply from CallonDoc2026-08-11
Hello Felicia,
My name is Kaye, one of the support staff here at Call-On-Doc. I came across your feedback and wanted to personally reach out regarding your experience.
We sincerely apologize for the delay with your prescription and for the inconvenience this caused, especially since you had to follow up with us and the pharmacy was already nearing closing time.
Upon reviewing your concern, we confirmed that one of our medical staff assisted with your request. We also contacted the pharmacy and spoke with Luke, who confirmed that your prescription was successfully picked up.
We understand how frustrating it must have been to wait for your prescription and then have to follow up with us. We have documented your feedback and shared your concerns with our team so we can continue improving our process and avoid similar delays moving forward.
We also sent you a message through our messaging board so we can assist you directly with any remaining concerns. Please feel free to reply to our message there, and our support team will be happy to assist you.
Thank you again for your patience and for giving us the opportunity to address your concerns.
Terrible service. Long delays receiving medication refills. Multiple contacts when dealing with “staff.” Robotic responses to health concerns. Charged over the amount for service received.
Reply from CallonDoc2026-08-09
Hello,
This is Rosh, one of the support staff here at Call-On-Doc.
We’re truly sorry that your experience with us left you feeling this frustrated and disappointed. We understand how stressful it can be to wait for a medication refill, especially when you’re already reaching out because you need timely support.
We also apologize that you had to contact us multiple times and that our responses felt robotic or impersonal. You deserve to feel heard and supported when reaching out about your health concerns, not like you’re receiving a generic response. We’re also sorry that you felt the service you received did not justify the amount you were charged.
Your feedback is important to us, and we’ve documented your concerns regarding the refill delays, repeated contacts, communication, and service charges so they can be reviewed by the appropriate team. We genuinely appreciate you taking the time to let us know where we fell short.
We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here:
https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages)
Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.
So quick and easy. I knew I had an upper respiratory infection but couldn't get in to a doctor soon enough. Now I am on the mend and don't have to miss anymore work.
Reply from CallonDoc2026-08-13
Hi Cynthia,
Thank you for your 5-star review! We’re so glad to hear that you found the process quick and easy and were able to get the care you needed without having to wait for an appointment. It’s wonderful to hear that you’re on the mend and able to get back to work. We truly appreciate you choosing Call-On-Doc!
-KB
My visit was quick and easy and I had my antibiotics within 2 hours. By bedtime I was feeling better. Thank you so much.
Reply from CallonDoc2026-08-13
Hi Beth,
Thank you for your 5-star review! We’re so glad to hear that your visit was quick and easy and that you were able to get your prescription within two hours. It’s wonderful to hear you were already feeling better by bedtime! Thank you for choosing Call-On-Doc and sharing your experience with us!
-KB
Love CallonDoc. It’s super fast, easy and I feel like they do a really thorough job of making sure you’re taken care of and above all else they make sure what they prescribe is safe and appropriate for you.
Reply from CallonDoc2026-08-13
Hi Brent,
Thank you for your 5-star review! We’re so glad to hear that you find Call-On-Doc fast, easy, and thorough. Our patients’ safety and well-being are always important to us, and we truly appreciate you recognizing the care our medical team provides. Thank you for choosing Call-On-Doc and for your continued trust!
-KB
Got an e coli infection and was able to receive a prescription and pickup it up within an hour. No complaints, everything went well!
Reply from CallonDoc2026-08-13
Hi Kunle,
Thank you for your 5-star review! We’re so glad to hear that everything went smoothly and that you were able to receive your prescription and pick it up so quickly. We’re happy we could make the process convenient and stress-free for you. Thank you for choosing Call-On-Doc and sharing your experience!
-KB
Hi Mick,
Thank you for your 5-star review! We’re glad to hear that you found the process simple and were able to get what you needed. We truly appreciate you choosing Call-On-Doc!
-KB
Super convenient! Saved time and money compared to going to the walk-in or ER.
Reply from CallonDoc2026-08-07
Hi James,
Thank you for your 5-star review! We're so glad to hear that Call-On-Doc helped save you both time and money. Our goal is to provide convenient, affordable access to quality care without the long waits of a walk-in clinic or emergency room. We truly appreciate your support and thank you for choosing Call-On-Doc!
-KB
I was a happy subscriber for several years, when call in doc would fill my prescriptions for 90 days at a time.
Now, they only fill them for 30 days. Which means 3X the visit fees. I will shop for a new subscription service
Other than that, I mean, they work like all the rest of them. Same limitations, same benefits.
Reply from CallonDoc2026-08-06
Hello Tiffany,
This is Kaye, one of the support staff at Callondoc.Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention.
We've sent you a message through your secure patient portal so we can discuss your concerns in more detail. Please reply there at your convenience, and our team will be happy to assist you.
We value your feedback and appreciate the opportunity to address your concerns.
Hi Gaynes,
Thank you for your 5-star review! We're delighted to hear you had a great experience with Call-On-Doc. Providing affordable, efficient, and convenient care is what we strive for every day. We truly appreciate your kind words and your support. Thank you for choosing Call-On-Doc!
-KB
I have never had a problem using CallonDoc. Each experience was easy, and they follow up to check in on you. I recommend the service.
Reply from CallonDoc2026-08-07
Hi Brigette,
Thank you for your wonderful 5-star review! We're so happy to hear that each of your experiences with Call-On-Doc has been easy and convenient. Providing reliable care and helpful follow-up support is important to us, and we truly appreciate your trust and recommendation. Thank you for choosing Call-On-Doc!
-KB
Hi S AE,
Thank you for your 5-star review! We're glad to hear that Call-On-Doc made it easy and convenient for you to get care for your eye infection. Our goal is to provide a simple, efficient experience while helping patients access the care they need. We appreciate your support and thank you for choosing Call-On-Doc!
-KB
The experience was very amazing and comes in handy effortlessly
Reply from CallonDoc2026-08-05
Hi Se'Von Lillard,
Thank you for your wonderful feedback! We’re glad to hear that you had an amazing and effortless experience with Call-On-Doc. We appreciate you choosing us and are happy to provide a convenient way to access healthcare when you need it.
Thank you for your trust, and we’re always here to help whenever you need us.
-KB
Easy, fast and affordable. My interactions with all of the Call On Doc staff have been superior!Highly recommend!
Reply from CallonDoc2026-08-05
Hi Jennifer,
Thank you for your wonderful feedback and recommendation! We’re happy to hear that you found Call-On-Doc fast, easy, and affordable. It’s great to know that your interactions with our team have been positive and that we’ve been able to provide the convenient care you need.
We truly appreciate your trust and support. Thank you for choosing Call-On-Doc, and we’re always here to help whenever you need us.
-KB
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