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Health & Medical

CallonDoc

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200 reviews

4.6200 reviews
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About CallonDoc

Data updated
Website
callondoc.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (17/17)
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About this business

Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!

Written by the business, not verified by us.

Is CallonDoc legit?

CallonDoc (callondoc.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-08-26.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People love how fast and incredibly convenient the online medical service is, letting them easily skip long waiting rooms and quickly receive necessary prescriptions from the comfort of home. Many consumers also appreciate saving a substantial amount of money compared to traditional urgent care visits while consistently receiving prompt and effective medical advice. However, some customers also noted that pricing has increased significantly over time, making certain plans feel too expensive to use regularly. A few reviewers experienced frustrating delays in response times or encountered issues with prescriptions failing to reach their local pharmacy on time.

Auto-generated from all reviews of this business. For reference only.

What people say

Always great service

Always great service. Exceeds expectations.

Reply from CallonDoc2026-08-05

Hi Allie, Thank you for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with Call-On-Doc and that our service has exceeded your expectations. We truly appreciate your trust and support. Thank you for choosing Call-On-Doc, and we’re always here to provide convenient and reliable care whenever you need us. -KB

A Breakthrough Experience

No commute, no urgent care, no hospital, no waiting rooms, and no navigating multiple processes or staff. I submitted both my information and my daughter’s information, explained that she had an ear infection, and paid for the expedited review. Her case was evaluated within ten minutes, and the prescription was ready for pickup at the pharmacy within thirty minutes. She is already feeling much better and has taken her second dose of the antibiotic. The total cost for the expedited service including the medication was $80—significantly less than what an after‑hours clinic would have charged. Truly stellar service.

Reply from CallonDoc2026-08-05

Hi Tiffany, Thank you for sharing your wonderful experience! We’re so glad to hear that Call-On-Doc was able to provide a fast, convenient, and stress-free option when your daughter needed care. We understand how valuable it is to avoid long waits and unnecessary trips while still receiving timely medical attention. We’re happy to hear that she is already feeling better and that the process was smooth from start to finish. Thank you for trusting Call-On-Doc with your family’s healthcare needs. We truly appreciate your kind words and are always here to help whenever you need us. -KB

best service around

The service is excellent and vert easy to navigate. They are really caring and get back with you fast.they are thorough and really care about the treatment plan.

Reply from CallonDoc2026-08-05

Hi Reginald, Thank you for your wonderful feedback! We’re glad to hear that you found Call-On-Doc easy to navigate and that our team provided caring, thorough, and timely support. We truly appreciate your kind words and trust in our service. Our goal is to make healthcare more convenient while ensuring patients feel heard and supported throughout their care journey. Thank you for choosing Call-On-Doc. We’re always here to help whenever you need us. -KB

Easy to use

Easy to use, great service, solid advice and prompt prescription. Strongly recommend. They listened better than our local urgent care.

Reply from CallonDoc2026-08-05

Hi customer, Thank you for your wonderful feedback and recommendation! We’re glad to hear that you found Call-On-Doc easy to use and that our team provided the support, guidance, and timely care you needed. We truly appreciate your kind words about feeling heard and supported. Our goal is to make healthcare more convenient while ensuring every patient receives thoughtful and thorough care. Thank you for choosing Call-On-Doc. We’re always here to help whenever you need us. -KB

I had a great experience with…

I had a great experience with Call-On-Doc. I needed antibiotics as soon as possible, and the entire process was incredibly fast and easy. Within minutes, I had spoken with a provider and my prescription was sent to the pharmacy. The service was convenient, professional, and saved me from having to wait hours at an urgent care clinic. I highly recommend Call-On-Doc to anyone who needs quick, reliable medical care.

Reply from CallonDoc2026-08-07

Hi Rachel, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a fast and seamless experience with Call-On-Doc. Providing convenient, timely access to care is our goal, and we're glad we could help you get connected with a provider and have your prescription sent to your pharmacy quickly. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Call-On-Doc, and we wish you a speedy recovery! -KB

Ihave been a patient of Callondoc for…

Ihave been a patient of Callondoc for several years, and am always happy with the compassionate care given.

Reply from CallonDoc2026-08-05

Hi Deborah, Thank you for your continued trust and for sharing your experience! We’re grateful to have been part of your healthcare journey for several years. It’s wonderful to hear that you’ve consistently received compassionate care from our team. We truly appreciate your loyalty and support. Thank you for choosing Call-On-Doc, and we look forward to continuing to provide convenient and caring service whenever you need us. -KB

This was a very easy process was very…

This was a very easy process was very pleased would use again and definitely recommend.

Reply from CallonDoc2026-08-05

Hi Sally, Thank you for your wonderful feedback! We’re happy to hear that you had an easy experience with Call-On-Doc and that you would recommend our service to others. We truly appreciate your trust and support. Thank you for choosing Call-On-Doc, and we’re always here to provide convenient and accessible care whenever you need us. -KB

I did not want to use urgent care when…

I did not want to use urgent care when I needed antibiotics because the doctor visit and services were over $300. When I discovered CallonDoc, the same services and medication were less than $60. My painful infection was immediately treated within an hour. In a time when traditional healthcare costs are overinflated, I highly recommend CallinDoc!

Reply from CallonDoc2026-08-05

Hi Lauren, Thank you for sharing your experience! We’re glad to hear that Call-On-Doc was able to provide a convenient and affordable option for your healthcare needs. We understand how important it is to receive timely care, especially when you’re dealing with discomfort and need treatment quickly. We appreciate your trust and are happy that our service helped you avoid unnecessary delays and receive the care you needed. Thank you for recommending Call-On-Doc, and we’re always here to provide accessible healthcare whenever you need us. -KB

I used to be a loyal long time customer…

I used to be a loyal long time customer of Call-On-Doc but I will never use them again and I want other people to know why. In June 2024 I paid $54.99 for a simple medication refill (Transaction ID 120491255384). In July 2026 I was charged $84.99 for the exact same service (Transaction ID txn_3Tyu0KE60AgweWrg1IKtgKWe). That is a $30 increase, more than 50 percent, for something that has not changed at all. They are still just a middleman between patients and doctors. Nothing about the actual service improved. Only the price went up. It is now cheaper for me to go see a real doctor in person than to use their platform. After I complained they sent a generic response claiming the increase was needed for “rising operational costs” and then tried to push their new subscription plans on me. Why would I pay a monthly fee on top of already inflated prices just to get a few so-called free visits? Their reply did not even address the specific numbers I gave them and felt like a copy-paste AI form letter. That kind of response shows exactly how little they take customer service and support seriously. They are clearly taking advantage of the loyal customers who supported them from the beginning. The greed is obvious. I am done with Call-On-Doc and I recommend everyone else stay away too. Or just pay over inflated pricing for basic services.

Reply from CallonDoc2026-08-04

Hi CC, This is Kaye one of the support staff at Callondoc. Thank you for taking the time to share your feedback. We sincerely apologize that our recent pricing changes left you feeling disappointed. We understand that seeing a higher price compared to a previous visit can be frustrating. As noted in your secure message thread, one of our support team members has already responded to your concerns and explained that our prescription refill consultation fees have been updated as part of our current pricing structure. These adjustments help support the ongoing costs of maintaining our telehealth platform, licensed provider network, patient support services, and continued access to care. We recognize that pricing is an important factor when choosing healthcare services, and we appreciate your perspective. While we strive to keep our services accessible and convenient, we also continue to evaluate ways to provide value for patients, including optional membership plans for those who use our services more frequently. If you have any additional questions or would like us to further review your concerns, please reply through your secure messaging board. Our team will be happy to continue assisting you there. Thank you again for your feedback and for giving us the opportunity to address your concerns.

My experience with CallonDoc was great

My experience with CallonDoc was great. I got the help I needed fast and on a weekend when urgent care hours are shorter. I really didn't feel well enough to go out right now anyway. I'll remember this for the future.

Reply from CallonDoc2026-08-05

Hi Cathy, Thank you for sharing your experience! We’re glad to hear that Call-On-Doc was able to provide the care and support you needed quickly, especially when you weren’t feeling well and urgent care options were limited. We appreciate your trust in us and are happy to be a convenient healthcare option when you need care from the comfort of your home. Thank you for choosing Call-On-Doc, and we’re always here to help whenever you need us. -KB

Very easy to fill out questions and…

Very easy to fill out questions and very fast service! I will definitely refer friends and family to your website!

Reply from CallonDoc2026-08-05

Hi Herminio, Thank you for your wonderful feedback! We’re happy to hear that you found the process easy and the service fast. We truly appreciate your willingness to recommend Call-On-Doc to your friends and family. Thank you for choosing us. We’re always here to provide convenient and accessible care whenever you need us. -KB

Excellent healthcare service provider

Excellent healthcare service provider. Very professional and responsive. Great website and prompt communication. Highly recommended.

Reply from CallonDoc2026-08-05

Hi Raphael, Thank you for your kind words and recommendation! We’re glad to hear that you had an excellent experience with Call-On-Doc and found our service professional, responsive, and easy to use. We appreciate your feedback and your trust in us. Our team is always here to provide convenient and accessible healthcare whenever you need us. -KB

Very easy and convenient

Very easy and convenient. Nothing but great things to say about them!! I would definitely recommend them 100%

Reply from CallonDoc2026-08-05

Hi Allen, Thank you for your wonderful feedback and recommendation! We’re thrilled to hear that you found Call-On-Doc easy and convenient to use. Your kind words and support mean a lot to our team. We appreciate you choosing Call-On-Doc and are always here to provide accessible and convenient care whenever you need us. -KB

The whole process was very thorough

The whole process was very thorough and professional and I felt the correct questions were asked and the Rx given was spot on. I feel great about the whole experience.

Reply from CallonDoc2026-08-05

Hi Marvin, Thank you for sharing your experience! We’re glad to hear that you found the process thorough and professional. It’s great to know that you felt your concerns were addressed and that the care provided met your expectations. We appreciate your trust in Call-On-Doc and are grateful you chose us for your healthcare needs. We’re always here to provide convenient and quality care whenever you need us. -KB

Convenient after hours help.

Reply from CallonDoc2026-08-05

Hi Fred, Thank you for your feedback! We’re glad to hear that Call-On-Doc was able to provide convenient care when you needed help outside of regular hours. We appreciate you choosing Call-On-Doc and are always here to provide accessible healthcare whenever you need us. -KB

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