Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
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Is CallonDoc legit?
CallonDoc (callondoc.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People love how fast and incredibly convenient the online medical service is, letting them easily skip long waiting rooms and quickly receive necessary prescriptions from the comfort of home. Many consumers also appreciate saving a substantial amount of money compared to traditional urgent care visits while consistently receiving prompt and effective medical advice.
However, some customers also noted that pricing has increased significantly over time, making certain plans feel too expensive to use regularly. A few reviewers experienced frustrating delays in response times or encountered issues with prescriptions failing to reach their local pharmacy on time.
Auto-generated from all reviews of this business. For reference only.
The service and response time is very quick. I was able to have my treatment plan within 30 minutes of submitting my request. I have used Call on Doc 3 times now and have never had any problems.
Reply from CallonDoc2026-08-01
Hi Nikki,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you received your treatment plan so quickly and that you've consistently had positive experiences with Call-On-Doc. Knowing that you've trusted us multiple times and have always been satisfied means a great deal to our team. We truly appreciate your continued support and look forward to being here whenever you need us.
-KB
Hi Erin,
Thank you for your 5-star review! We're so glad to hear you were happy with our quick response time. Providing fast, convenient, and reliable care is what we strive for every day. We truly appreciate your support and thank you for choosing Call-On-Doc!
-KB
Hi Taylor,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service excellent, fast, and easy to use—and that we could help save the day! We truly appreciate your kind words and are grateful you chose Call-On-Doc. We're always here whenever you need us.
-KB
Very easy to use. Just like going to a doctor except not leaving home and no waiting room. We'll worth it.
Reply from CallonDoc2026-08-01
Hi Seena,
Thank you for your wonderful 5-star review! We're so glad to hear that you found our service easy to use and convenient. Providing quality care from the comfort of home without the hassle of waiting rooms is exactly what we strive for. We appreciate your support and are grateful you chose Call-On-Doc!
-KB
This is such an amazing service. I was on vacation with my daughter and she started having bad UTI symptoms tried to take her to an urgent care and wasnt able to be seen until the next morning. After picking up a UTI test strip kit from cvs and it coming back positive we found this service. Callondoc was extremely easy I was able to get my daughter antibiotics immediately! Will definitely recommend this service to anyone.
Reply from CallonDoc2026-07-30
Hi Jessica,
Thank you for sharing your experience! We're so glad Call-On-Doc was able to provide a convenient option for your daughter while you were traveling and help you access care when you needed it. We truly appreciate your recommendation and your trust in us. We look forward to being here whenever you and your family need us. Stay well!
-KB
They were fast and efficient! saved us a ton of money, especially at being on the weekend to help our child! Highly recommend call on Doc. They’ve been a lifesaver on several occasions for us.
Reply from CallonDoc2026-07-28
Hi,
Thank you so much for sharing your wonderful experience! 💙 We're grateful to hear that our service was able to provide fast and efficient care when you needed it most, especially over the weekend. We're honored to be a trusted healthcare option for your family and are glad we could help make access to care more convenient and affordable.
Your kind words and recommendation mean so much to our team. Thank you for trusting Call-On-Doc, and we look forward to being here whenever you and your family need us! 🌟
-KB
Took 3 hours to get a response. Pharmacy already closed.. now have to wait until tomorrow. Would have been quicker and same price to go to urgent care and I would have had my meds
Reply from CallonDoc2026-07-28
Hello Amy,
This is Rosh, one of the support staff here at Call-On-Doc.
We sincerely apologize for the delay you experienced and understand how frustrating it must have been to wait for your prescription. We are committed to providing timely care, and we regret that we did not meet your expectations in this case.
We attempted to locate your account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here:
https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages)
Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.
Its so easy to get on and get through the process without the stress of going into a doctor's office. 10/10
Reply from CallonDoc2026-07-30
Hi Nataki,
Thank you for your wonderful review! We're so happy to hear that you found the process easy and stress-free. Making healthcare convenient and accessible is exactly what we strive for. We truly appreciate your 10/10 recommendation and look forward to being here whenever you need us. Stay well!
-KB
It was so easy . And it was so helpful as that I could not get out to travel to see a Doctor U will refer to all my friends Thank you again for all your help
Reply from CallonDoc2026-07-30
Hi Pat,
Thank you for your kind review! We're so glad we could make getting the care you needed easy and convenient, especially when traveling to a doctor's office wasn't possible. Your recommendation to your friends means so much to us. Thank you for choosing Call-On-Doc, and we look forward to being here whenever you need us. Stay well!
-KB
Interactions are always pleasant, efficient, and thorough. I've used their services for prescription refills, prior authorizations, and even to order bloodwork. I'm very pleased with CallonDoc!
Reply from CallonDoc2026-07-30
Hi Brent,
Thank you for your wonderful review! We're delighted to hear that you've had consistently pleasant, efficient, and hassle-free experiences with Call-On-Doc. It's great to know we've been able to assist you with prescription refills, prior authorizations, and lab orders. We truly appreciate your trust and look forward to continuing to provide you with convenient, quality care. Stay well!
-KB
Found this service online and made it so easy to get the help needed while travelling.
Reply from CallonDoc2026-07-30
Hi J Faye,
Thank you for your kind recommendation! We're so glad Call-On-Doc was able to provide the care you needed while you were traveling. It's wonderful to hear that you found the process easy and convenient. We truly appreciate your support and look forward to being here whenever you need us. Safe travels and stay well!
-KB
Hi Sherry,
Thank you for your review! We're so happy to hear that everything was great. We truly appreciate your support and are grateful you chose Call-On-Doc. We look forward to being here whenever you need us. Stay well!
-KB
Very easy to sign up and navigate. My response time for a UTI was so fast and my RX was ready as soon as the pharmacy opened up. I also had option to get orders for a urinalysis which I did. I would recommend!!!!
Reply from CallonDoc2026-07-30
Hi Elaine,
Thank you for your wonderful review! We're so glad to hear that you found the process easy, convenient, and efficient. We're happy we could help you get the care you needed quickly and provide options like lab orders for follow-up. We truly appreciate your recommendation and your trust in Call-On-Doc. Stay well!
-KB
No complaints at all Great experience I used them for so long especially When I need my ear infection medication like ear drops Going to ER and paying $150 just to get the same ear drops as always plus they are not cheap either Thank you Call On Doc
Reply from CallonDoc2026-07-30
Hi Kate,
Thank you for your amazing review and continued trust in Call-On-Doc! We're so glad we've been able to provide you with a convenient option for your healthcare needs, including helping you get treatment for recurring ear infections. We truly appreciate your support and are grateful to be part of your care journey. We look forward to being here whenever you need us. Stay well!
-KB
Hi William,
Thank you for your feedback! We're glad to hear that you found our service thorough and convenient. We appreciate your trust in Call-On-Doc and look forward to being here whenever you need us. Stay well!
-KB
It was fast and convenient to get treatment without going into a facility or making an appointment. It was also far more cost effective and my prescription was filled and a discount was applied. I would definitely use this service again.
Reply from CallonDoc2026-07-28
Hi Mark,
Thank you so much for sharing your experience! 💙 We're glad to hear that you found our service fast, convenient, and cost-effective. Providing access to care without the need for an in-person visit or appointment is what we strive for, and we're happy to hear that your prescription process went smoothly and you were able to take advantage of available savings.
We truly appreciate your trust and support, and we're grateful to be your healthcare option when you need us. We look forward to helping you again whenever you need care! 🌟
-KB
I have used call on doc two times. The second time was easier because all of my information was saved. It is a fast, effective, and cost-effective way to get your meds quickly when you are in a bind. I highly recommend this service, as I had my meds within a few hours.
Reply from CallonDoc2026-07-28
Hi Michelle,
Thank you so much for your continued trust and for sharing your experience! 💙 We're glad to hear that your second visit was even easier and that having your information saved helped make the process more convenient. Providing fast, effective, and affordable access to care is what we strive for every day.
We truly appreciate your recommendation and are grateful that Call-On-Doc can be a helpful option when you need care quickly. We look forward to being here whenever you need us! 🌟
-KB
Took a long time to have the doctor review my case, but satisfied overall
Took over 4 hours to send in a script for antibiotics to treat some cat bites, but it was Saturday at 6 pm, and the process besides that was very easy and straightforward. No call needed just uploaded pics of the bites. Wrote a comment that I cannot swallow large pills, so the doctor sent it in liquid form which was nice and much better than trying to mix the powder in applesauce like I have had to do with the medication before for a different issue! Not bad tasting at all! :) The doc also prescribed an antibiotic ointment for me to apply to the wounds which was a nice surprise. I am hopeful that the combo will work well. I was reading horror stories of people's experiences with cat bites getting infected so have been worried while waiting for the script. I am very happy this service exists because it would have costed much more money to go to urgent care, plus I didn't even need to see anyone or spend time going anywhere while injured besides the pharmacy!
Reply from CallonDoc2026-07-28
Hi Jamie,
Thank you so much for taking the time to share such a detailed review! 💙 We're glad to hear that, despite the wait time, you found the process easy, straightforward, and convenient. We're happy that our team was able to accommodate your needs and that the treatment options provided helped make your experience more comfortable.
We truly appreciate your trust in Call-On-Doc and your kind words about the convenience of receiving care from home. Your feedback is valuable, and we're grateful to be part of your healthcare journey. We wish you a smooth and speedy recovery, and we’re always here whenever you need us! 🌟 -KB
Hi Francine,
Thank you for your feedback! 💙 We're happy to hear that you found our service easy to use and that our response time met your expectations. Providing quick, convenient, and accessible care is what we strive for every day. We truly appreciate your support and look forward to being here whenever you need us! 🌟
-KB
Call-on-Doc is a great idea for people who are in remote locations, work strange hours, or who are immobile. They were able to authorize the meds that I needed remotely, and get the prescription filled at my local pharmacy. And, they did it over the weekend... Excellent...
Reply from CallonDoc2026-07-28
Hi Z,
Thank you so much for your excellent feedback! 💙 We're thrilled to hear that Call-On-Doc was able to provide a convenient healthcare option that fit your needs, especially when access to in-person care can be challenging. We're glad we could help you remotely and coordinate your prescription with your local pharmacy, even over the weekend.
Your kind words mean a lot to our team, and we truly appreciate your trust and support. We look forward to being here whenever you need us! 🌟
-KB
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