Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
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Is Sesame legit?
Sesame (sesamecare.com) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-06.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. People frequently praise the professional, friendly, and caring staff, noting that medical appointments are extremely easy to set up, highly thorough, and provide genuine support. Consumers genuinely appreciate the smooth online platform, highlighting that prescriptions are rapidly sent over to pharmacies and the entire healthcare process feels completely stress-free.
However, some customers also noted frustrating challenges regarding prescriptions, mentioning difficulties in getting certain medications properly filled or approved through the platform. A few other people additionally felt that customer support was occasionally dismissive, unhelpful, or difficult to reach when trying to resolve administrative problems.
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I was concerned trying a new platform at first but the whole experience was seamless and I had no technical issues. I had a positive interaction with my FNP who prescribed the medicine I needed. I would recommend this over MDLIVE for its value and ease of use.
Five stars! The Sesame platform was super easy to navigate with great availability, and Dr. Letícia Antunes was fantastic. She is compassionate, professional, and truly cares about her patients. I will definitely book with her again.
Aicha Fofana, LPN was outstanding. I had been stung by a swarm of insects or bees at dusk while taking out the trash cans, on my feet, ankels and legs. She was able to diagnosis and prescribe medication and cream and the inflimation and pain has gone down significantly in the last 2 days. Of note, the bees were not done with me, received another two or three stings on my arm yesterday and believe I now know where the nest or hive might be hiding under our slate patio. Thank you a million times. Starting to feel much better.
Provider Maninder Kaur was terrific in all respects
Provider Maninder Kaur was terrific--good listener; asked good questions; articulated a plan of recovery. And perfectly prompt. She also followed up to see how I was doing. I will definitely seek her out again.
She was on time to the virtual appointment and was quick to assess the issue and give a prescription for what was needed. It was sent quickly to the pharmacy which did receive it by efax. The whole process was very smooth at a low cost especially since I am visiting the US from out of country. It was helpful that she asked for photos which I sent before the actual appointment.
I had an amazing experience with my provider. She was incredibly understanding, attentive, and easy to talk to. I felt like she genuinely listened to my concerns and took the time to understand what I was experiencing rather than rushing through the appointment. She explained everything very clearly, answered my questions, and made sure I felt comfortable with the treatment plan before we finished. I really appreciated how caring and thorough she was. The entire experience was easy, reassuring, and honestly better than I expected. I would absolutely recommend Sesame and this provider to others.
Michelle Juat is amazing. She is thorough, asks great questions and is very knowledgeable. Her responses are always very prompt and she really seems to care about me as a patient. She has helped me achieve my health goals and made the process to do so smooth and clear. Love having her as my provider!
My experience was wonderful with the medical professional appointed, as she was exceptionally open-minded and willing to prescribe, as I believe is/was necessary.
Stormy was amazing, she managed to showup very personally, thoughtful, empathetic, knowledgeable and genuinely caring - in such a short time. I am very grateful that I chose her for this session.
I'm very pleased with my provider. She listens and is very understanding and helpful. I trust her, she is very pleasant. I would definitely recommend her.
Sesame is a wonderful platform that allows us uninsured people to still receive care and medication refills conveniently. The providers, however, are not all great. I've seen 4 different providers now. One talked over me the whole time and changed all my medication suddenly, another didn't show up to the appointment, and another was so unfriendly it was uncomfortable. But that's not Sesame's fault. Read reviews!
Camilo's fantastic bedside manner & professionalism stands out
Camilo's fantastic bedside manner, coupled with his extensive experience and professional dedication, as evidenced by his APRN designation, makes him stand head and shoulders above peers in his field. Camilo's listening skills and ability to probe allowed him to quickly diagnose my somewhat odd medical ailment. I highly recommend Camilo.