Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
CallTools.com (calltools.com) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-08.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally responsive, highly knowledgeable, and deeply patient when troubleshooting and resolving complex technical issues. Reviewers emphasize that representatives consistently go above and beyond to ensure that communication remains clear, systems are properly optimized, and daily operations run smoothly without any unnecessary delays. Some people were satisfied with the structured onboarding process and the detailed step-by-step guidance provided during the initial account setup phase. Consumers also appreciate the prompt follow-ups and friendly interactions that make navigating the software straightforward and stress-free for growing businesses.
Auto-generated from all reviews of this business. For reference only.Very helpful and very kind. Exolained everything great, and got the job done thank you
Thank you for the 5-Star Review! We're delighted to hear you had a positive experience. Providing clear guidance, exceptional service, and resolving your needs efficiently are always our top priorities. We truly appreciate your kind words and your support. – CallTools Team
Kelly from the tech support heaven, knows her stuff! Very knowledgeable. Very patient. I even like her laugh lol! We were on the phone for an hr and not one time did I hear a huff or puff, or an awkward silence. Other companies... Get you a carbon copy Kelly! Good employees like her are rare! Whatever the team over at CallTools are doing is ⭐️⭐️⭐️⭐️⭐️ I've never had a bad call with them and believe me, I've had a lot of calls, only bc I'm juggling a 9-5 and wholesaling. Even from the sale, to onboarding. Great job! I've got a dialer I can call home ‼️ oh, and the integration team is awesome too!
Hi Jazz, Thank you for the 5-Star Review! We're thrilled to hear about your outstanding experience with Kelly and the rest of our team. Your kind words about her knowledge, patience, and dedication mean a great deal to us. We're also grateful for your recognition of our sales, onboarding, and integration teams. Providing exceptional support at every step is what we strive for, and we're honored to be the dialer you can call home. Thank you again for your support and for trusting CallTools. – CallTools Team
After my business partner bailed on me, I was left with figuring out the techy side of the business. Dialers, and CRM's, and marketing. Not my forte. It felt like cramming a whole new language within a few weeks (Im still learning and have a long way to go). I have to give much thanks and appreciation to the support team at CallTools. They have held my hand and walked me through things from day one. Most recently, I worked with Bari Adebayo. Im just a one man operation, but working with Bari felt like I had a whole IT department on my side. Ive been on many teams. Bari stands out for many reasons. For starters, hes attentive and smart. He easily understood exactly what I needed to accomplish (setting up workflows and call cadences). Something I would be completely lost in. Then he provided excellent solutions and went to work. Bari also showed great attention to detail and initiative. Hes a problem solver. He didnt hold me on the phone while he figured it out and set it up. No stalling. He took care of it and let me know when he was done, then walked me through it all. Super professional as well, and punctual. Called on the dot, exactly when he said he'd call back. Dont get me wrong, the handful of people Ive spoken with from day one have all been outstanding (shoutout to Glen Diamond). Naturally as my business grows, my needs will grow, and I have no doubt Ill have the support I need along the way.
Hi JP, Thank you for the 5 Star Review! We're honored to be part of your journey and are so glad Bari, Glen, and our support team have been able to provide the guidance and support you needed. Your kind words mean a great deal to us, and we look forward to supporting your continued growth every step of the way. – CallTools Team
Bari Adebayo is very knowledgeable in his role. He immediately knew how to assist and guide me throughout the call. What I appreciated most was that when the line was disconnected, I attempted to call back, but he proactively returned my call right away. I want to commend him for taking ownership of the situation and ensuring I received the support I needed.
Hi Flo, Thank you for the 5 Star Review! We're so glad to hear Bari provided knowledgeable, proactive support and made sure your issue was fully addressed. We'll be sure to share your kind words with him. Thank you for your feedback! – CallTools Team
Great support. Fast and reliable. Good API access, clear site. Easy to manage and good price.
Hi Andres, Thank you for the 5 Star Review! Thank you for your great feedback! We're glad to hear you're enjoying our support, API, and platform. We appreciate your kind words and look forward to continuing to provide reliable service! - CallTools Team
He was extremely helpful throughout the entire process. He guided me through every step to resolve the issue and followed up afterward to ensure everything was working properly and that no recurring issues had occurred. I really appreciated his professionalism, responsiveness, and commitment to making sure the problem was fully resolved.
Hi Alaa, Thank you for the 5 Star Review! We're glad to hear our team provided helpful, professional support and followed through to ensure everything was fully resolved. We truly appreciate your feedback and your trust in us! - CallTools Team
I have nothing but great things to say about CallTools, and their Customer Service staff. Phenomenal. Thank you Lindsay, for all of your amazing assistance!! So thoughtful, and helpful. The entire team made my experience easy, and fun.
Thank you for the 5 Star Review! Thank you for your wonderful review! We're so glad to hear Lindsay and our team made your experience easy and enjoyable. We'll be sure to share your kind words with Lindsay. We truly appreciate your support and look forward to serving you again! - CallTools Team
Katy was very informative, patient, and had a great attitude throughout entire call. She was and is Awesome!
Thank you for the 5 Star Review! We're delighted to hear that Katy provided informative, patient, and exceptional support throughout your call. We truly appreciate your kind words and are grateful for the opportunity to assist you. - CallTools Team
I worked with Kelly Omodu, who was extremely knowledgeable and professional over the phone in assisting me with troubleshooting CallTools. 5 stars.
Thank you for the 5 Star Review! We're delighted to hear about your positive experience with Kelly. Providing knowledgeable and professional support is our top priority, and we're glad she was able to assist you with troubleshooting. We truly appreciate your feedback! - CallTools
I’ll give him a 5-star rating because he was very helpful and patient throughout the entire conversation. He answered all of my questions clearly and took the time to explain everything to me. He also helped me understand the issue better and provided useful suggestions on how to improve the settings. I really appreciate his time and assistance.
Hi Ria, Thank you for the 5 Star Review! We're pleased to hear that you received such helpful and patient support. Taking the time to answer questions, provide clear explanations, and offer helpful guidance is exactly the level of service we strive to provide. We appreciate your kind words and your feedback. - CallTools Team
CriZelda was awesome and she really knows her stuff. Very Patient and kind all the way through. She definitely deserves a raise.
Hi Paul, Thank you for the 5 Star Review! We're thrilled to hear that Crizelda provided such knowledgeable, patient, and kind support. We truly appreciate your thoughtful feedback and will be sure to share your kind words with her and our team. - CallTools Team
Hi, thank you for the 5 Star Review! We are happy to hear you received great service from our team! - CallTools Team
Bari Adebayo was very helpful, this was the second time he helped me. He made sure the problem was resolved, he was very patient.
Hi Widner, Thank you for the 5 Star Review! We're delighted to hear that Bari was able to assist you once again. His patience and commitment to ensuring your issue was fully resolved are qualities we value greatly. We appreciate your continued trust and your kind feedback. - CallTools Team
HI Earama, Thank you for the 5 Star Review! We are happy to hear Bari was both helpful and friendly while assisting you! Thank you for your kind words. - CallTools Team
I had an excellent experience with Aaron from CallTools support today. We were facing some critical performance issues with our dialer, and Aaron went above and beyond to help us get back on track. He systematically walked me through several troubleshooting steps to identify and correct the underlying problems we were having.Aaron is extremely knowledgeable, highly professional, and very pleasant to work with. He made a complex technical process easy to understand and ensure our system was properly optimized. I am completely satisfied with the top-tier service he provided and highly recommend CallTools support. Thank you, Aaron
Hi Matthew, Thank you for the 5 Star Review! We're thrilled to hear about your excellent experience with Aaron. His dedication to providing knowledgeable, professional, and thorough support is exactly what we strive for. We're glad he was able to help resolve your performance issues and ensure your system was optimized. We truly appreciate your recommendation and your kind words about Aaron and our support team. - CallTools Team
The representative was very patient, knowledgeable and she was polite. I would recommend her anytime
Hi Gerri, Thank you for the 5 Star Review! We're thrilled to hear that our representative was patient, knowledgeable, and polite during your experience. We appreciate your recommendation and your kind feedback. - CallTools Team
Hi Marcus, Thank you for the 5 Star Review! We are happy to hear our team was helpful with your request! We are always here to assist. - CallTools Team
Hi Chethana, Thank you for the 5 Star Review! We're pleased to hear you received timely support and a quick resolution. We appreciate your feedback and are committed to continuing to provide excellent service. - CallTools Team
Very helpful support team. Kinsey and Bari have both been super helpful when I have questions.
Hi Diego, Thank you for the 5 Star Review! We're happy to hear that Kinsey and Bari have been providing helpful and responsive support. We appreciate your feedback. - CallTools Team
Hi Albert. Thank you for the 5 Star Review! Happy to hear you got all your questions answered, we are always here to help! - CallTools Team
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