There was a really bad phone…
There was a really bad phone connection-every time the individual spoke-there was scratching on the line.
Car Computer Exchange offers Engine Control Modules, PCM and TCM units for Chrysler, Jeep, Dodge, Plymouth, Ford, Lexus, Honda, and Toyota vehicles. Also for Diesel applications and brands like Caterpillar, Cummins, International, And Detroit Diesel
Written by the business, not verified by us.Car Computer Exchange (carcomputerexchange.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Many customers truly appreciate the incredibly helpful and polite staff, who provide detailed guidance and make ordering replacement parts exceptionally easy and straightforward. People frequently mention that the replacement computers arrive quickly, fit properly, and successfully help their vehicles run smoothly without any unexpected trouble. Some reviewers were not happy with communication issues, noting that emails frequently went unanswered, tracking details were missing, and updates were difficult to obtain. Others also mentioned experiencing frustrating delays with refunds after returning parts, alongside receiving replacement units that lacked proper programming or required additional troubleshooting.
Auto-generated from all reviews of this business. For reference only.There was a really bad phone connection-every time the individual spoke-there was scratching on the line.
Jeep TJ, misfires and strange behavior. Called these folks up and they had what I needed. Got my pcm in a few days and works like a charm. Great price as well. Friendly responsive and Quick. Thanks!
So far good 👍🏼 communication … still a way Togo …getting ordered computer … hope all continue to go well…
Been a week since i placed my order and paid in full, no tracking and no communication from customer service via email or phone when called. Started a refund with my paypal credit. If anything changes will update.
Easy to contact your company via email and easy to follow directions.
Alex was very informative about the product
The day after i ordered i was told you did not have my computer in stock and ask me if i wanted a refund or send my computer in i said i wanted a refund ,almost a week later it still has not put back on my card .You were able to take it out in minutes after ordered but can't put it back on in 5 days!
My only suggestion would be about shipping. We should have an option for FedEX or UPS to get the computer over for repair faster. I'm paying for a rental car and time is money. Paul
The representative was courteous and address the issue very well
What an absolutely horrible company. The people you guys have running your phones are disgusting and rude. I promise my company will no longer be using this one. The woman on the phone with me that day needs fired and the manager in charge needs to be removed.
Mr. Frisco was very friendly and kind when I spoke with him and your company was HIGHLY recommend.
Excellent customer service. Friendly, Helpful, knowledgeable, and professional. Thank you.
I got my part and my car runs again! Thanks guys!
Hopefully everything comes together. It was great experience with ordering and they stayed on me about incomplete information.
Easy to get part and quick service. Little to no wait time on processing what you're looking for. Very prompt.
Web site easy to use although what to contact company and very quick to answer any and all questions ! Thanks again !
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