Returns were easy
Returns were easy. The fix was awesome. Very happy with the outcome at this time
Car Computer Exchange offers Engine Control Modules, PCM and TCM units for Chrysler, Jeep, Dodge, Plymouth, Ford, Lexus, Honda, and Toyota vehicles. Also for Diesel applications and brands like Caterpillar, Cummins, International, And Detroit Diesel
Written by the business, not verified by us.Car Computer Exchange (carcomputerexchange.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Many customers truly appreciate the incredibly helpful and polite staff, who provide detailed guidance and make ordering replacement parts exceptionally easy and straightforward. People frequently mention that the replacement computers arrive quickly, fit properly, and successfully help their vehicles run smoothly without any unexpected trouble. Some reviewers were not happy with communication issues, noting that emails frequently went unanswered, tracking details were missing, and updates were difficult to obtain. Others also mentioned experiencing frustrating delays with refunds after returning parts, alongside receiving replacement units that lacked proper programming or required additional troubleshooting.
Auto-generated from all reviews of this business. For reference only.Returns were easy. The fix was awesome. Very happy with the outcome at this time
i'm pleased when parts work as they should
Brittany was "GREAT"!!! She was Super Helpful and Gave me a Good price on Exactly what I needed. I highly recommend Car Computer Exchange! The only place that I could get a Plug & Play Computer for 2001 E350 Super Duty.
The customer support person was friendly, knew the products and quickly created my order. He explained the core return process and we had a nice day.
I was so easy and glad that yall need information to make it right
All working we, very fast turnaround time.
all the lights are still on there is no different
Having not yet received the part that was ordered, I feel it is a little premature for a quality assessment of this transaction, however, the order process was much smoother and friendly than that of your competition. I look forward to the next step
it is good cervice but sen me rown part i will send you back
Improvement of my problem-solving and communication skills.
DO NOT BUY FROM THEM! I bought a computer to be placed in a customers car. The site says if you do not return core you will not have a warranty. It says NOTHING about returning core or there will be a charge of 1/2 cost of computer you bought from them. I have received multiple emails threatening to charge me for core. I have explained my customer does not want warranty & wanted to keep parts.
Great.Fast but no tracking no was provided.
The person who helped was quite knowledgeable. He made sure I was well taken care of.
I'm a senior citizen, frustrated and overwhelmed with not having my car due to ECM not working. I spoke to Danny and he took over my situation and told me to relax and everything will be fine. He knew my situation quickly diagnosed the problem and with in 15 minutes has a FULLY PROGRAMMED ECU BEING DELIVERED TO ME. I'm so grateful for his expertise and knowledge and can now rest assured that in a few days I'll have a FULLY FUNCTIONING AUTO AGAIN.!!!! THANK YOU SO MUCH DANNY !!!! Updating my review after posting my review they had trouble programming my ECU, not their fault I drive a Dodge, 3 units programed but they were not satisfied with the programming (dodge). They immediately contacted their supplier and ordered more units. This took several days which put me in a precarious situation as I'm 71 years old no one to drive me. Started running out of food and meds. They(DANNY) immediately programmed the new unit, and shipped OVERNIGHT AT NO CHARGE TOME. RECEIVED UNIT YESTERDAY this morning mechanic installed, plug and play within half hour I was on my way, free at last. Thank you Danny and the entire crew. Giovanni Fragano
Easy orferimg
Good customer service
Brittney was great. Very efficient and knowledgeable.
30 DAYS LATER AND STILL HAVE NOT RECEIVED MY REFUND, DONT DO BUSINESS WITH CAR COMPUTER EXCHANGE, ONCE THEY GET YOUR MONEY,THEY WILL WIPE THEIR ASS WITH YOUR NAME AND FORGET ABOUT YOU.
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