Excellent Customer Service from Sales…
Excellent Customer Service from Sales to Delivery.
CDI recognizes the complexity and growing challenges faced by educators. We provide classroom-ready ecosystems and support proven best-in-class technologies that connect students to others and develop the skills to face the future with confidence.We champion educators who inspire students, celebrating their successes, because their efforts make possible a world that is more peaceful, sustainable and productive.CDI stands for Connect, Deploy, Inspire.
CDI Technologies (cditechnologies.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 13% of negative reviews. Last updated 2026-10-24.
Excellent Customer Service from Sales to Delivery.
We have always received top notch customer service and quality products.
Quick service with excellent customer service and warranties!
Chromebooks we purchased seem to break on a regular basis and return time on warranty equipment is 3-4 weeks +
They go above and beyond to find the right technologies for schools.
The best place to buy Computers etc. Their service is awesome!
CDI works with the customer so well that you feel like family. I would recommend CDI to anyone.
I have been using CDI for the last 10 years. Wonderful sales team and no hassle support. Thank you, CDI
Barbara at CDI goes above and beyond. Excellent service and great prices.
It has been great to work with the folks at CDI Technologies. They always know the answers or where to get them for the products that they sell. They find the best discounts for my school hands down. And the customer service is amazing to work with. I highly recommend working with this company.
I love the personal touch and the great deals CDI has to offer.
Good prices, fast delivery.
Been using CDI for several years and they get only 3 stars because their stock is usually limited. They only have certain models with no interest in finding what you need. Also, the product is sometimes not in satisfactory condition. Instead of grade A condition, you will receive grade C at a premium price, product with a lot of scratches, dust, and missing parts. Customer service is also slow sometimes with you having to constantly send reminder emails.
What a joke this company is. Never ever buy from this company. Very poor customer service, shipped a garbage junked out desktop that’s was not even close to what I ordered. No response from them. They are a bunch of scammers. Do not buy from them. Products are junk company is junk customer services is junk. They should be put in jail. What a waste of my life dealing with these loser. I will be reporting them to BBB. Hate being scammed.
At CDI, complete customer satisfaction is our goal. To resolve the issue, please do share your Order/Invoice #.
CDI has been a great company to work with. We have trusted them with our Chromebook Rollout, and they continue to meet our needs. We are looking forward to continue our Relationship with CDI. Mark Vanacore Technology Coordinator Albion Central School District
Unless you are prepared to be deceived and robbed: Don’t buy from these people! The sales people are very good. They make the company sound very trustworthy and reliable. At first they delayed the order for approximately 10 days. The customer service/sales representative said he delayed it because he “didn’t like the quality of what they were sending me and he had ordered it to be replaced for another unit that was in better condition given that this was their first sale to our company.” That was an immediate red-flag for me since I would expect that EVERY unit they sell me is in great condition and not just the “paid sample” unit. However, I decided to give them a chance. BIG MISTAKE. I had requested computers that looked “As New” and that had been throughly tested since my plan was to resell them after conditioning for top performance. . When the paid sample laptop computer arrived it was an incredible disappointment: deep dents and scratches all over. I immediately photographed and made the customer service/sales representative aware of this. His reply was that I was being “too picky.” That they sold “used computers like this all the time and that their customers never had a problem with the esthetics. I was about to return it, but after doing some research on eBay I figured I could still resell it if I replaced the outer covers. However, just in case I decided to run the default Dell scan available at the Dell support website. It turns out that the one of the 2 hard drives was also bad. It was reporting S.M.A.R.T. errors. This was the second red flag since this is the first thing any decent technician would test. Well, to keep a long story short, despite having paid extra for their extended warranty when I purchased it, I have still not been able to get the problem solved. This has been going on since October 2018. To this date (late January 2019) I have yet to receive the promised refund or hard drive replacement. It’s been a nightmare. I strongly, very emphatically advise you NOT TO BUY from this company. I will update this if and when there is any final resolution. You have been warned.
CDI has always been helpful and they stand behind their products.They work with us to get the products we need.
Working with CDI is great and I have no major issues. The only problem I have is response time to inquiries. It usually takes a second email to get a response. Also, phone calls to reps is a waste of time as they never answer.
I have always had well informed, trustworthy information from my representative. The hardware has always been high quality at a good price. Communication has been quick and efficient. We have been ordered 4 times over the last 5 years. They are our go-to vendor for new and refurbed machines.
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