She was very helpful
She was very helpful. !!
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Written by the business, not verified by us.Cerulean Mastercard® (ceruleancardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 185 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally friendly, knowledgeable, and quick to resolve various account concerns during phone calls. Consumers mention that company representatives listen carefully and take enough time to help, making daily interactions smooth, respectful, and very pleasant. However, some customers also noted ongoing frustrations regarding unexpected late fees, annual card charges, and costly payment processing fees. A few people additionally mentioned experiencing recurring difficulties accessing the online portal, dealing with long payment posting delays, and struggling to understand agents over the phone due to communication barriers.
Auto-generated from all reviews of this business. For reference only.She was very helpful. !!
The representative handling my dispute was very professional and patient.
I wasn’t on hold for a long time. Customer service was very friendly and knowledgeable and took care of my concerns in a timely manner. Keep up the good work.
Great customer service agent very helpful
For the customer service representatives' first call, she did very well. She was respectful, knowledgeable, understood my issue, and helped me resolve the reason for my call. Well done
Very happy with this one. They are responsive and easy to deal with
I'm going to be a long custom your services helping me out thanks again for your help
They cared so much that's what changed my opinion of this company
Representative was fast friendly knowledgeable and helpful Thank you
I needed my expiration date and call and was helped with a kind and patient response. After which I found my card, but I needed that info to complete a call I had made. Thanks for your courtesy to a 82 year old customet!!! 👍
After being a cardholder for more than 4 years, they are assessing not only a $9 monthly maintenance fee, but also $150 annual fees for a card that has a $0 balance and every payment has been made on time. Per the company, the only options are to pay the fees or close the card. Looks like I will be terminating my account with this company.
The best service ever and I love it every time I call them they’ll be right on the money that answer the phone quick they take my payment and they give me my update. I love it.
Low to No hold time, knowledgeable agent, great customer service
Nice people
185 reviews matching