Ideal mattress for my needs
Ideal mattress for my needs, moreover the case is always fresh. I can have deep and peaceful sleep.
Reply from Tempur Sealy DACH GmbH2026-06-12
Thank you very much for your great review!
About Tempur Sealy DACH GmbH
Data updated- Website
- ch.tempur.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 11 reviews
- Replies to negative
- 56% (5/9)
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About this business
Tempur offers a range of mattresses, pillows, beds and other unique pressure relieving products. Go online and see just why Tempur products are recognised as the biggest break through in sleep technology in the last 75 years.
Written by the business, not verified by us.Is Tempur Sealy DACH GmbH legit?
Tempur Sealy DACH GmbH (ch.tempur.com) has a 3.9 out of 5 rating on OK.one, based on 43 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 70% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 56% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-29.
What people say
Great service and products
Reply from Tempur Sealy DACH GmbH2026-06-12
Thank you very much for your great review!
All perfect for me.
Reply from Tempur Sealy DACH GmbH2026-04-01
Thank you so much for the great review.
PILLOW ORDER FEELING
THE SIMPLICITY TO ORDER, AMONG THE LARGE CHOICE OF YOUR PILLOWS & SLEEP MATTERS. THE PRICES REMAIN QUITE HIGH, BUT IN X CHANGE, I'M CONVICE OF THE TOP QUALITY OF THIS PRODUCT... THANK YOU & SEE YOU IN THE ANGELS SKY !!
Reply from Tempur Sealy DACH GmbH2026-03-13
Thank you for the great review
honestly the pillow are amazingly comfy…
honestly the pillow are amazingly comfy and relaxing. i made a mistake when registering my adress and the contact i had with tempur delivery employees that helped me fix it was professional, fast and efficient. Thabks for all the great nights my partner and i are going to have.
Reply from Tempur Sealy DACH GmbH2026-03-02
Thanks for the great review.
great customer assistance
great customer assistance - they provide 14-day trial which is great to really try a mattress
Reply from Tempur Sealy DACH GmbH2026-02-18
Thank you for the great review.
Very comfortable
Very comfortable. More stability of my head and neck.
Reply from Tempur Sealy DACH GmbH2025-12-12
Thank you very much for your great review.
Very good pillow
Very good pillow. Excellent quality and price. Fast delivery and information. I highly recommend both the product and the service.
Reply from Tempur Sealy DACH GmbH2025-12-12
Thank you very much for your great review.
Perfect pillow.. simply lovely
I ordered a pillow as the pillow at my university dorm is causing me back and shoulder pain. I ordered it in a rush because I just want the pain to be relieved. Unfortunately the delivery takes over a week.. but the pillow is perfect. Pain eases away 2 days after I use it. Will keep using this brand!
Reply from Tempur Sealy DACH GmbH2025-12-12
Thank you very much for your review. We are constantly working to improve our delivery times.
I did not receive it yet.
Reply from Tempur Sealy DACH GmbH2025-10-28
We are very sorry that you were not satisfied with the delivery. Unfortunately, several factors contributed to this, including a delay in delivery/sorting by the postal service. We are constantly working to improve delivery times. Thank you for your feedback.
very long delivery time!
Reply from Tempur Sealy DACH GmbH2025-09-26
We apologise for the delay in delivery. If you have any further questions, please do not hesitate to contact our customer service.
Still didn’t get my parcel and not date…
Still didn’t get my parcel and not date of delivery
Reply from Tempur Sealy DACH GmbH2025-06-27
We apologise for the delay in delivery. We hope you are satisfied with the cushion. If you have any further questions, please do not hesitate to contact our customer service.
Ok ok
Ok ok ok ok ok
Reply from Tempur Sealy DACH GmbH2025-06-06
Besten Dank für Ihre Bewertung.
This is my second purchase of pillows
This is my second purchase of pillows. This pillow comfortable for my neck. I am very pleased.
Reply from Tempur Sealy DACH GmbH2025-05-22
Thank you very much for your rating.
Bon service
Reply from Tempur Sealy DACH GmbH2025-05-22
Nous vous remercions pour votre évaluation.
No status update on delivery.
Reply from Tempur Sealy DACH GmbH2025-05-22
We are very sorry that your delivery was delayed. We are working to ensure that the delivery can take place more quickly and can be tracked more accurately. Thank you for your feedback.
The site works well enough but for some…
The site works well enough but for some reason orders take ages to ship, which in itself would be ok but there is no update whatshowever. I ordered over a week ago but zero update on when it will be shipped. Kind of a shame because otherwise they are nice pillows and a decent webshop...
Reply from Tempur Sealy DACH GmbH2025-05-22
We are sorry that your delivery has been delayed. We are always working to improve our delivery times and our communication. Thank you for your feedback.
As for now
As for now, I cannot really track my shipment that „was send” on Tuesday, today is Sunday and since Tuesday no information at all.
Reply from Tempur Sealy DACH GmbH2025-05-22
We are very sorry that your delivery was delayed. We are working to ensure that the delivery can take place more quickly and can be tracked more accurately. Thank you for your feedback.
It is my third tempur pillow
It is my third tempur pillow, first one (still ok) is more than 20 years old! I could never go back to a “normal” pillow!
Took more then a week to get the…
Took more then a week to get the pillow. The pillow isn't as i expected. I already have two pillows from Tempur but the filling isn't the same, it's apparently a new tech... Other thing : it's not easy to find out how to return the pillow to get a full refund. It's advertised on the website that it's possible but no mention in the confirmation mail on how to proceed
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