CharityStars is a leading charity auction platform providing exclusive access to celebrity-driven items and experiences while supporting charity.
Written by the business, not verified by us.
Is CharityStars legit?
CharityStars (charitystars.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 91% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-03.
Great company. Everything works perfectly. If you have any questions, you get an answer quickly. Great auctions, I'm always happy to bid. Simply perfect
Reply from CharityStars2023-08-08
Dear Thomas,
Thank you for taking the time to share your thoughts.
We're thrilled that everything is working perfectly for you and that our customer support team has been responsive to your questions.
It's wonderful to know that you enjoy our auctions and find them exciting.
Your feedback inspires us to keep delivering excellence.
The CharityStars Team.
Great company. Easy to deal with, always reply fast if you contact them. I’ve bought several shirts and all very straight forward.
Great service.
Reply from CharityStars2023-08-04
Dear Roger,
Thank you so much for your kind words!
We're thrilled to hear that you've had a positive experience with our platform.
Making things easy and providing quality responses are top priorities for us, and we're glad to know that you've found our service to be efficient.
It's fantastic to hear that your shirt purchases have been straightforward as well.
If you ever need assistance or have more questions, don't hesitate to reach out.
The CharityStars Team.
CharityStars.com is a great site for making wishes come true. They enabled me to have a VIP experience on 2 of Avril Lavigne's tours in Europe.
Reply from CharityStars2023-08-02
Dear Dillon,
Thank you so much for your wonderful review!
We are thrilled to hear that we helped make your wishes come true with the VIP experience on Avril Lavigne's tours in Europe.
We strive to create unique experiences for our users, and your positive feedback reaffirms our commitment. We hope you had an incredible time, and we look forward to offering you more exciting opportunities in the future.
Thank you for being a part of CharityStars!
The CharityStars Team.
Simple process, all worked really well. Really great support for difficult customers like me who live in multiple countries! Would be using again.
Reply from CharityStars2023-07-19
Dear Ovais,
Thank you so much for taking the time to share your positive feedback!
We are thrilled to hear that our service made the process simple and worked well for you. Your satisfaction is our top priority, and we're delighted to have provided great support throughout.
Managing customers in multiple countries can be challenging, but we are committed to ensuring a seamless experience for every client, no matter where they reside. We appreciate your patience and understanding, and we're glad that we could meet your expectations.
Should you ever require assistance or have any questions, don't hesitate to reach out to our dedicated support team. We're here to help.
Once again, thank you for choosing us.
The CharityStars Team.
Keep up with great customer support! It is the key.
Aside from being one of the leaders in the market and boasting huge range of products and experiences I always judged CharityStars by its ability to scale down to the details that truly matter in this field and stand by the customer. The company’s commitment to deliver and preserve the quality level along with their customer support’s professional, personal and attentive approach has led to many happy years of experience with them. Looking forward to many more.
Reply from CharityStars2023-07-19
Dear client,
Thank you for your incredibly kind review!
We are delighted to know that our efforts to deliver and maintain a high level of quality have not gone unnoticed. Our team takes great care in providing professional, personal, and attentive customer support, along with high-quality products, and it brings us immense joy to know that it has contributed to many happy years of experiences for you.
Your continued trust and loyalty mean a lot to us. We promise to keep striving to exceed your expectations and provide our customers with even more remarkable experiences in the future.
Again, thank you for your wonderful review.
The CharityStars Team.
Used CharityStars for the first time and everything went perfect. First contact to the actual experience was excellent. Leonardo kept us informed and ensured our invitations to the fashion show were received at our hotel when we arrived. Thank you, Leonardo.
Reply from CharityStars2023-07-10
Dear Jerome,
Thank you for your comment.
We're glad to hear that you enjoyed the Viktor & Rolf Fashion Show at Paris Haute Couture
Thank you for choosing CharityStars for your experience.
We're thrilled to hear that you enjoyed the Viktor & Rolf Fashion Show at Paris Haute Couture.
We take pride in providing excellent service from the very first contact to the actual experience.
Customer care team is always at your disposal, and we're delighted to know that they kept you well-informed and made sure your invitations to the fashion show were received at your hotel upon your arrival. We will pass along your gratitude to the them.
Thank you once again for your kind words, and we look forward to serving you in the future.
The CharityStars Team.
Leo was always in touch, kind and courteous. He helped me throughly with my process every step of the way. Would highly recommend to anybody who's interested in signed football memorabilia.
Reply from CharityStars2023-07-06
Dear Matthew,
Thank you so much for your kind words and recommendation!
It was an absolute pleasure assisting you throughout the process and ensuring your satisfaction.
Providing unique memorabilia, and excellent customer service as well, is always our top priority.
Thank you again for your support!
The CharityStars Team.
Eccellente, nota super positiva per Francesco Paganini (Head of Sales), preciso, cordiale e super professionale, voto 10/10.
Reply from CharityStars2023-07-03
Gentilissimo Gianluca,
Grazie mille per il feedback entusiasta!
Siamo davvero felici di sapere che Francesco abbia lavorato alla sua richiesta con precisione, cordialità e professionalità, caratteristiche che da sempre contraddistinguono il team di CharityStars.
Continueremo a fornire un servizio di alta qualità.
Grazie ancora per il voto 10/10!
Il Team di CharityStars.
Dear Celine,
Thank you so much for your positive feedback about our team!
We are delighted to hear that we met your expectations and that you had a great experience with us.
Our team consistently strives to provide high-quality service, and we truly appreciate your appreciation. We hope to have the opportunity to serve you again in the future.
The CharityStars Team.
Organisation was perfect. We had a fun day and the most important is success for charity because it was a charity derby. Special thanks to Leonardo
Reply from CharityStars2023-06-14
Dear Mo,
Thank you so much for your enthusiastic review!
We're thrilled that you enjoyed the charity football match.
Your support was crucial to the success of the event.
The CharityStars Team.
Great items, helpful staff and excelent customer service all around. Thank you again, Carlotta and Leonardo:) My go-to place when it comes to sports memorabilia.
Reply from CharityStars2023-04-26
Dear Máté,
We do thank you for the time you spent to leave this review.
The comment is really appreciated!
We are at your disposal.
The CharityStars Team.
You are one of the best companies that sell players' T-shirts, and I took four T-shirts from you, and they are Suarez, Carvajal, Verratti and Lautaro. I wish it had a credential from the company
Reply from CharityStars2023-04-17
Dear Abdulla,
Many thanks for your review!
We are glad that you are satisfied with our products and our service.
We remain at your disposal for any enquiries.
The CharityStars team.
Leonardo is so busy with all the auctions that we didn't communicate as much or as thorough as I would have liked in the beginning. HOWEVER, he came through in the end and hit a home run!!! He made sure we got our tickets to the Empirio Armani Fashion Show and provided a video of us receiving them. This alone was a moment we will treasure forever. The energy at the show was PHENOMENAL! It was truly a wonderful experience. From the time I walked in until the time I left out right behind Mr. Georgio Armani himself the feeling was truly intense! Thank you Charity Stars for making this possible! - 10 yr bucket list item ✅
Reply from CharityStars2023-03-21
Dear Antoine,
It has been such a pleasure to meet you.
We are so glad to read your comment.
We remain at your disposal for any requests.
The CharityStars Team.
Leonardo is far above and beyond always provides the very best customer service and follow up!
Truly top notch! Very Highly Recommended!
Thank you!!! Joseph
Reply from CharityStars2023-03-15
Dear Joseph,
We are much obliged.
Please do not hesitate to get back to us for any further assistance.
The CharityStars Team.
I purchased a match worn/issue shirt from CharityStars. They have a great range of items, especially from Italy, so offer something different to the normal sources if my collection. Despite being from Italy the shirt sailed through to me at super speed, quicker that some parcels within the UK. Everything matched with the description, I'd trust purchasing from them again.
Reply from CharityStars2023-03-07
Dear Pete,
We are glad to read your feedback.
Our Customer Care remains available for any enquiries.
The CharityStars team.
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