Neal was helpful in booking my flight…
Neal was helpful in booking my flight for me.
We are a U.S based travel technology company committed to providing affordable flight deals and seamless booking experiences to customers across the globe. Whether you're planning a domestic trip or an international journey, we bring you competitive fares, user-friendly search tools, and dedicated customer support all on one reliable platform. We are committed to transparency, data security, and customer satisfaction, operating under clear and verifiable business practices.
Written by the business, not verified by us.Cheapskydeal (cheapskydeal.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. People genuinely appreciate the dedicated support team members who patiently guide them through booking flights and securing the very best available rates for their trips. Consumers frequently mention that agents are remarkably courteous, professional, and thorough when handling complicated travel arrangements and patiently answering all related questions. However, some customers also noted unexpected price increases and sudden hidden fees that appeared after starting their online reservations. A few other people also felt that the support calls were excessively long and frustrating when trying to resolve final billing discrepancies.
Auto-generated from all reviews of this business. For reference only.Neal was helpful in booking my flight for me.
Neal Jones did a great job. We not expecting the additional amount for the tickets.
DAVID WAS EXTREAMLY HELPFUL AND CURTIOUS. HE WAS ABLE TO GET ME EXACTLY WHAT I WANTED AND FOR THE PRICE I WANTED. GREAT JOB DAVID.
I would like to express special thanks to the agent Logan Carter who excellent helped me book the ticket !!!
Sarah was great patient and understanding I appreciate her very much. Have a great day.
I had issues with my ticket confirmation. I called the help line, but they were busy. Nonetheless, 30 minutes did not pass, and David Briggs called back. He was very kind, explained all the changes and charges that were to occur in my booking, and helped secure just about the best seats the flight had to offer. Without David’s help, this would have been a very stressful flight. All thanks to him, it was all a breeze.
If I could give 0 stars I would. I paid for extras such as refundable tickets and seat choices and got neither. It wasn't a smooth purchase online either. I got a phone call that lasted 40 minutes trying to sort out the tickets and pricing to book the tickets. I wasn't allowed to just cancel the whole process and the man I got from India should never be in customer service. He was rude and condescending. Worst experience I've ever had from top to bottom and I ended up basically overpaying for baseline tickets.
That is such a fantastic quality in someone working in service or hospitality. Having someone like Richard who genuinely listens, anticipates needs, and goes the extra mile makes a world of difference for any traveler. It transforms what could be a stressful journey into a smooth and pleasant experience! Gary Tam
I am a spanic person who wanted to have someone who speaks Spanish, but no one was available. Good thing is that Mr. Andrew Hall was so kind, patient and helpful he assisted me and I am happy with the reservation he help me to do.
When I first booked my flights I was left on pending online but then got a call from Logan Carter who was very helpful and was able to get my flight situated and at a cheaper price. I’ll definitely be booking with cheapskydeal again! Thank you!!!
After booking the transaction said "pending" for 15 minutes. My screen displayed a booking #, but no message confirming purchase. After calling the 800# to report the issue, the agent politely told me the transaction is still pending because the fair had an increase after I hit purchase. This is where it becomes a scam. You reluctantly pay the higher "base rate" for the ticket just to get the transaction done, but you also end up paying an additional undisclosed $60 "Flight Reservation Fee" for speaking with the customer service person. Additionally, I hung up on the call to customer service because it was taking a while for them to pick up and their agent called me back. Not many companies call you without you leaving your contact information or requesting a return call. That detail of an unprompted return call makes me feel like the "glitch" is planned.
David was polite and help to me. He made the booking process smooth, and the customer service was good.
Cheapskydeals used a "bait-n-switch" tactic. But I purchased nonrefundable tickets. They said my departing flight was full. I could not switch times, so I had to.pay$85 more. I paid including taxes and fees, etc. Then I received a separate invoice for taxes which stated due date 8/18/26. The rep called me at 10:30 pm I stating that I had to.pay for that invoice. I paid it in the original tickets. After I gave him my opinion , I paid because I needed that flight. I paid $130 more than I would have had i booked a direct flight. Beware of tjis company. Air robbery.
Sara Rivera, was very helpful, on assisting with a more direct flight to destination, and return. Highly appreciated, and saving a few dollars to boot, awesome. It took awhile , but in the end, all came out ideally. Thank you, Gregory Martin
Andrew was the best customer service agent I've ever worked with! He made the entire process of securing our airline tickets smooth, easy, and stress-free. He was professional, knowledgeable, patient, and responsive throughout. I truly appreciate his outstanding customer service and highly recommend working with him. Thank you, Andrew, for making the experience so seamless!
I really appreciate the time given to me in sorting out my flight ticket issues. It's always nice to have someone like Mr. Logan Carter at the other end who is patient and shows willingness in devoting time helping me make the right decisions. Thanks Mr. Carter, you've made my day a lot easier.
Scammy run business. You may get you booked at selected amount or probably will be forced to talk to an agent that will work with you on a different booking and lie that you wont find a cheaper option.
Brian was very helpful in informing me of different options for my travel experience. I highly recommend him. His command of the details was very reassuring. Dan G.
David was AMAZING!!! Very helpful and professional and the reason I will cojntinue to use this company!!! Because of Employees like David!!!
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