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Thank you for your positive feedback; it means a lot to us.

Thank you for your positive feedback; it means a lot to us.

We appreciate your feedback. We'll consider ways to simplify our pricing structure.

We're happy to hear that our results were simple and easy to understand for you. Thank you for your feedback.

We're happy to hear that the process was simple and easy for you. Thank you for your positive feedback; we appreciate it.

Hello Dean, Thank you for your feedback. I understand that the last-minute change to your flight by the airline has caused many problems. Because this change was implemented by the airline for operational reasons, BudgetAir has no influence on their flight schedule or these specific decisions. To discuss this further or to request compensation for additional costs, I advise you to contact the airline directly. They are responsible for their flight operations and can best assist you with this. Kind regards, BudgetAir Ingrid

We're happy to hear that you were able to quickly secure the flights you desired. Thank you for your positive feedback; it means a lot to us.

We're happy to hear that you found our website user-friendly and the booking process easy. We appreciate your positive feedback regarding our ticket prices.

Hello Stephen, Thank you for your feedback. I understand your point regarding the pricing structure and would like to explain how it works. Airlines apply a base price so that travelers can decide for themselves which extras they need. This way, you only pay for the services you use. Optional services and partner offers are displayed so that you can customize your trip to your preferences. All costs are displayed before you confirm the booking, for optimal transparency. I hope this clarifies the pricing structure. Kind regards, CheapTickets Ingrid

Hello Sergio, Thank you for your feedback. I am sorry to hear that you found the website difficult to use and that you experienced a schedule change. Airlines reserve the right to adjust flight schedules at any time for operational reasons. In such cases, the original flight will no longer be operated. Although the airline remains responsible for your arrival at your destination, these schedule changes are their decisions and are beyond our control. I will share your feedback regarding the website with our team to improve it in the future. Kind regards, CheapTickets Ingrid

We're happy to hear that you found a great price! Thank you for your feedback; it means a lot to us.

We're happy to hear that booking multiple airlines was easy for you. Thank you for your positive feedback; we appreciate it.

We're happy to hear that you found booking flight tickets easy and affordable. Thank you for your positive feedback; it means a lot to us.

We're happy to hear that you received a good price and experienced a fast transaction. Thank you for your positive feedback; we appreciate it.

Dear Customer, Thank you for sharing your feedback. I am genuinely sorry to hear about your experience with cancellation and refund claim. We would like to find a solution together with you, but we don't have the correct contact information to contact you. Would you please send an email to [email protected] stating: TrustPilot EN? along with your booking number. We will contact you as soon as we receive your email. Kind regards, Mark | Customer Service CheapTickets.

Dear Customer, Our apologies for the inconvenience during the booking process. We strive to assist our customers as best as possible. If you encounter any issues, please do not hesitate to contact us directly via the chat. We are available 24/7 to help you as quickly as possible. Kind regards, Mark | Customer Service CheapTickets.

We appreciate your feedback and are glad the booking process was smooth. We regret that you feel uneasy about the information you received regarding the birthday discrepancy. We'll like to assure you again that the date of birth has no impact on your travel. Thanks for booking with us and for leaving a review

We're happy you find our online service good. We appreciate your feedback regarding the waiting time and will work to improve our response times. Thank you!

We're happy the booking process was smooth. We appreciate your feedback about the flight selection style and the time it took to find your preferred combination. We'll look into this to see how we can improve the experience.

Hallo Yi, Thank you for sharing this. It is clear that the delay in the full refund and the lack of updates is unpleasant. This situation will be investigated next week in consultation with the finance department to determine why the remaining amount has not yet been paid. You will receive an email with more information no later than the end of next week. Kind regards, CheapTickets Ingrid