Nice good yes
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CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the business, not verified by us.Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms. However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.Thanks ! We appreciate your feedback !
The process is fast, straightforward, efficient, and easy. 4 stars for now because I haven't enjoyed the service yet. Let's see what will happen when it 8s my time to use the flight tickets.
We're glad to hear our process was fast and easy for you! We hope your upcoming flight experience is excellent. Thank you for your feedback.
Thanks ! We appreciate your feedback !
Booking process is smooth as well as the good price deal.
We're glad you found our booking process smooth and our prices good. Thank you!
Okay.one ticket received but one more ticket .
We appreciate your feedback. We're here to help with the second ticket. You can expect it within coming 24 hours. Have a great flight . Kind regards Anne
Easy booking process, transparent good price
We're glad you found our booking process easy and our pricing transparent. Thank you!
Very fast, I know hidden charges is wonderful platform to pick the ticket
We are so glad you found our platform wonderful for picking tickets quickly and without hidden charges. Thank you for your kind words!
Overall booking process was easy and seamless.
We're so glad the booking process was easy and seamless for you. Thank you for your kind words.
The booking was smooth but a lot selections must pay and thick becomes expensive
We appreciate your feedback on the booking process.
Thanks, appreciated!
Takes too long to confirm flight. Not an idea site if need last minute booking. Price wasn't the lowest either.
We appreciate you sharing your experience. We are sorry to hear about the delay and pricing concerns. We are always working to improve our processes.
Cheaper price and easy to use
We're glad you found it easy to use and affordable. Thank you!
Very helpful and good price
We're happy to hear that our service was helpful, and our prices were good. Thank you for your positive feedback!
Reasonable Price and the baggage limit inclusion
We're happy to hear that you found our prices reasonable and appreciated the baggage limit inclusion. Thank you for your positive feedback!
Saudia changed my schedule and asked me to contact cheaptickets, where I bought my tickets. Your agents told me that my ticket was not eligible for refund, no alternative is available. Basically nothing to do. Never again. It is scam 03 JUN 26 Cheaptickets informed me by email that they had submitted another refund request to Saudi Airlines. A few days later, they confirmed that the refund request had been successfully processed, and I subsequently received the refund.
Sorry to hear about your experience, we are not able to locate your booking . As soon as you share your booking details with us we will check the status and come back with a solution. Your feedback is appreciated as we always want to improve our service and show we care. Kind Regards Anne
Very cheap prize
Thank you for your positive feedback; it means a lot to us.
Thank you for your positive feedback; it means a lot to us.
Good. Easy to navigate. Good price
We're happy to hear our website is easy to navigate and offers good value. Thank you for your positive feedback; it means a lot to us.
The rate so good and trustable. Travel around the world with Cheaptickets.sg Been many many times using it!
We're happy to hear that you find our rates favorable and trustworthy. It's great to know you've had many positive experiences traveling the world with us! Thanks for your feedback.
I encounter problem after booking . Sent email but no received reply
Hello Keng, Thank you for your message. Because airline tickets are personal documents, we cannot change them ourselves. Every airline has strict rules and fees for name changes. We have already contacted the airline to see what is possible for your specific ticket. We are currently awaiting their official response to our request. As soon as an update is received from the airline, you will be informed immediately. Thank you for your patience while we arrange this for you. Kind regards, CheapTickets Ingrid
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