discount code for new member is invalid…
discount code for new member is invalid ! It’s u cheat me to join member
About Cheaptickets.sg
Data updated- Website
- cheaptickets.sg
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 233 reviews
- Replies to negative
- 36% (134/368)
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About this business
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the business, not verified by us.Is Cheaptickets.sg legit?
Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms. However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.What people say
Feeling upset
Tried to book flights to Penang today but not able to find the option to key-in the discount code in the newsletter. Called customer service but was told to read the T&C & it'll be automatically applied. Repeated to him "it stated Southeast Asia, key-in code & Travel Anytime" - please fix urgently or give me another discount code.
after the tickets were booked
after the tickets were booked, Cheaptickets become uncontactable. Normally I would received confirmation from the airline immediately. But in this case, I didn't. It worries me as this is the first time I booked tickets thru them. I called many times to their Spore office, but totally unreachable except recording. This is worrying and unacceptable
very deceiving fares
very deceiving fares - sneakily includes extra options (e.g. ticket guarantee) and paying additional for use of credit cards
Totally agreed with Obaja Liauw on the…
Totally agreed with Obaja Liauw on the admin fee charges for change of flights. My reason is because , already I had to pay $100 for insuring my tickets while booking.And when cheap ticket.sg came up with premium insurance to cover change of flights, I thought to give it a miss , only to realize now it is price to pay - $125 for admin fee plus possible $99 buck to the airline. Really cannot take it. I will be better off with direct bookings with airlines. Totally disappointed ☹️. Now I have to work out more...
Payment
Can’t make payment via Debit Card. Many times I had tried.
Late reply to my enquiry
Late reply to my enquiry. Disappointed.
Late response to my inquiry
Late response to my inquiry. Disappointed.
Left me in the lurch and refused to take responsibility
I bought tickets to fly from SFO to LAX to catch a plane back to SIN on Christmas Day. Upon reaching the airport, the staff from Alaska Airways told me that the plane had been cancelled/redirected and asked me to contact my third party travel agent as they are unable to modify my booking due to the booking made by a third party. Moreover, they had informed all travel agents of the change. I then had to make a call to the Netherlands (which they hung up on me twice - I never managed to reach them despite spending more than SDG100 on the overseas call. I found out that the flight was taking off from San Jose instead. I took a taxi to San Jose to catch the flight in order not to miss my LAX connecting flight. I emailed cheap tickets.sg to seek some justice and some recompense for this mess on Christmas Day. The series of emails had only one answer : No, they didn’t get that email from Alaska. It isn’t their problem. The ticket (which could have been purchased some place else) wasn’t so cheap, there was no customer service when you most need it, and no amount of empathy. Nor help. Don’t waste your time on this website.
Price
The price is too high comparing to other apps
epic customer service
epic customer service. said billing will be sent in 2/3 mins. been over 24hours and customer lines are still engaged
We have some problems on reserve and we…
We have some problems on reserve and we try to contact agency but not responsed.
I sent an email asking a question
I sent an email asking a question, that required a simple answer. (not rocket science) No such luck with a honest answer, Just recieved the old rhetorical reply from the company - On checking with Feed Back from other customers , it is apparent that once "CheapTickets .co.) have gotten your money , they do not wish have further involvment with their customers A sad indictment for any civilized company
Cheapticket review
No response to emails. Still I am waiting for my correct ticket while my flight is in 4 days. Customer service tries to give excuses.
E ticket had no details of terminal…
E ticket had no details of terminal numbers to catch the flight from.
I nearly missed booking cheapest flight…
I nearly missed booking cheapest flight until I visited Expedia to get dates I want before reverting back to cheap tickets
Living in Macau
Living in Macau, buying tickets at Cheaptickets.hk, i consider unacceptable to call for hours the provided number for cancellations and no one is the to answer the phone. It seems to be a call center in Europe to provide this service, only available in the afternoon of our timezone.
Cheap ticket is not cheap at All!
Cheap ticket is not cheap at All!! They will charge something fee in the end! (Booking fee! Travel insurance!(even you pick no! Much be careful) Payment fee! ) Totally price is expensive than others website!
My middle name disappeared after I…
My middle name disappeared after I changes the login email. It caused me 200AUD to correct.
Hotline takes forever to wait
Hotline takes forever to wait there should be a function where I can simply make changes on my flight and pay an additional fee if applicable system needs to improve
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