Excellent!
Hi Fang, Thank you for your excellent review. It is great to hear you had a positive experience with our service. We look forward to helping you with your future travel plans. The Cheaptickets.sg team
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the business, not verified by us.Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms. However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.Hi Fang, Thank you for your excellent review. It is great to hear you had a positive experience with our service. We look forward to helping you with your future travel plans. The Cheaptickets.sg team
Twas easy but i found yours was expensive compared to others, I thought at the end there will be discounts, This is my first time using this platform, I’m an OFW and my travel tax exemption cannot be refunded here.
Hi Maria, Thank you for your feedback and for choosing us for your first booking. It is good to hear that you found the process easy to follow. We aim to make booking flights as straightforward as possible for all our customers. We appreciate you taking the time to share your experience and hope to welcome you back again for your future travel needs. The Cheaptickets.sg team
It's good and very fast to issue e ticket and reference number.
Hi Ashokkumar, Thank you for taking the time to leave a positive review. It is great to hear that you found our booking process good and that the e-ticket was issued quickly. We look forward to helping you with your future travel plans. The Cheaptickets.sg team
Very easy navigation. Not much difference with the actual price
Dear Naveeth, Thank you for your positive feedback. It is great to hear you found our website easy to navigate and that the booking process was straightforward for you. We appreciate you choosing Cheaptickets.sg and hope to help you with your future travel plans. The Cheaptickets.sg team
When I booked my flight, I accidentally entered the wrong email address and didn’t receive my flight ticket. I contacted the customer service hotline, and they helped me change it back very smoothly. I’m truly grateful for their help and excellent service.
Hi Siow Hui, Thank you for sharing your positive experience with us. It's great to hear that our customer service team was able to quickly assist you with correcting your email address and ensuring you received your ticket smoothly. Your feedback is much appreciated, and we look forward to helping you with your future travel plans. The Cheaptickets.sg team
HI Easy to booking tkt, secure payment, after confirm the price no changes we trust this website
Hi Nidhish, Thank you for taking the time to share your positive experience. It is great to hear that you found the booking process easy and the payment system secure. We are glad you had a smooth experience and look forward to helping with your future travel plans. The Cheaptickets.sg team
Hi Vijaykumar, Thank you for taking the time to share your positive experience. It is great to hear that you found our booking process and payment system to be quick and efficient. We appreciate you choosing Cheaptickets.sg for your travel needs and hope to welcome you back again for your future trips. The Cheaptickets.sg team
Almost save 600 sgd booking tickets 🎟 Its truly great thanks Cheaptickets Singapore
Hi MD KHALED MAHMUD SUZON, Thank you for taking the time to share your positive experience. It is great to hear that you had a smooth booking process with us. Your feedback is appreciated, and we look forward to helping you with your future travel plans. The Cheaptickets.sg team
The booking process merges the first and middle name together.
Hello Vijay, Airline ticketing systems automatically merge first and middle names without spaces to meet standard character limits. Your ticket is 100% valid, and we guarantee you will have no trouble traveling! Kind regards, Steve Cheaptickets
The naming system makes it impossible to check in with Airasia. Names cannot match.
Hello Guan, Thank you for bringing this to our attention. We have checked your reservation in our system and confirmed that the AirAsia check-in is working properly. A member of our support team will call you shortly to guide you step by step through the process and help you complete your check-in smoothly. Kind regards, Steve BudgetAir
Hi so nice to your service thanks
Hi Ananthakumar, Thank you for taking the time to leave a positive review. It is great to hear that you were pleased with the service you received from us. We appreciate you choosing Cheaptickets.sg for your travel needs and hope to assist you again with future bookings. The Cheaptickets.sg team
Dear Noorliana, Thank you for your positive feedback. It is great to hear that you found our website easy and user friendly. Our goal is to make the flight booking process as smooth as possible for our customers. We appreciate you taking the time to share your experience with us. The Cheaptickets.sg team
thank you for your 5 star review, have a great trip!
Cheap tickets.sg is very reliable and I’ve been using this website to book all my flights.
Hi there, Thank you for taking the time to share your positive feedback. It is wonderful to hear that you find our website reliable for your flight bookings. Your loyalty as a returning customer means a great deal to us. We look forward to helping you with your future travel plans. The Cheaptickets.sg team
Hi Keng Whee, Thank you for your five-star review. We are delighted to know that you had an easy transaction when booking your flights with us. Making the booking process simple and straightforward is what we always aim for. We appreciate you choosing Cheaptickets.sg and hope to see you again soon. The Cheaptickets.sg team
Cheaper tickets but problem with refunds even if critical medical condition
We appreciate you sharing your experience regarding our refund policy, especially concerning critical medical conditions. We are waiting for a reply from the airline to get confirmation if they allow a medical refund. We will reach out to you with the result. Kind regards Klara
Ease of booking, pending receiving the confirmation
Hi Patricia, Thank you so much for your wonderful 5-star review. We're delighted to hear that you found our booking process easy and straightforward, as that is exactly what we aim for. Your booking confirmation should be with you very shortly. We truly appreciate you choosing us for your travel plans and hope you have a fantastic and memorable trip. The Cheaptickets.sg team
Easy to book the ticket with fare price. Highly recommend booking website
Hi Balraj, Thank you for sharing your fantastic 5-star review with us. We are delighted to hear that you had an easy and straightforward experience when booking your ticket on our website. Our team works hard to ensure a seamless booking process for all our customers. Your high recommendation is greatly appreciated, and we look forward to assisting you with your future travels. The Cheaptickets.sg team
Very easy to understand and user friendly. All questions are very straightforward. Price is also very reasonable
Hi Faridah, Thank you for your fantastic 5-star review! We are delighted to hear you found our website user-friendly and the booking process straightforward. Our goal is to make planning your travels as simple and clear as possible, so your feedback is greatly appreciated. We are so glad you had a positive experience with us. The Cheaptickets.sg team
You allowed someone using my email and card to book flight tickets, without requiring two-factor authentication. Your system failed to flag the transaction as highly suspicious, even though the name and email/card do not match, and in different geographic locations.
Hello Wong, We take security and fraud prevention extremely seriously. Anti-fraud security measures, including two-factor authentication (3D Secure), are managed directly by issuing banks and payment gateways rather than online travel agencies. If a transaction passes the bank's authorization checks, the booking is automatically processed. We want to help you address this unauthorized charge immediately. A member of our support team will be calling you directly to assist with your booking and guide you through the next steps. Kind regards, Steve BudgetAir
949 reviews matching