About China Highlights Train Ticket Service
Data updated- Website
- chinahighlightstrain.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 51 reviews
- Replies to negative
- 20% (1/5)
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About this business
Book your train tickets in China by following a few simple steps. Let us help you make your booking hassle-free
Is China Highlights Train Ticket Service legit?
China Highlights Train Ticket Service (chinahighlightstrain.com) has a 4.7 out of 5 rating on OK.one, based on 266 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the streamlined booking process, noting that dedicated staff members provide prompt, professional, and highly efficient assistance with all necessary travel arrangements. Individual travelers find daily communication exceptionally smooth and reliable, ensuring that planning complex rail journeys through the foreign region remains completely seamless and worry-free. Some reviewers were not happy with occasional ticket availability challenges and sold-out options encountered during extremely busy peak travel holiday periods. A few other people also noticed unexpected discrepancies regarding first class seat availability when coordinating their international bookings with the agency.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent booking service
Excellent booking service! So easy and very good communication. I highly recommend using china highlights to book any train tickets for china. And I will definitely use again.
I fully trusted China Highlights and…
I fully trusted China Highlights and booked all my tickets with them and honestly, it’s the first and last time. The service was terrible. I had to constantly chase my agent Annie because she never sent me the ticket confirmations and never informed me whether she had managed to get the tickets or not. On more than four occasions she failed to buy the tickets for me. However, with other companies like Trip.com, while Annie told me there were no tickets left for the train I wanted, they still had availability. When she couldn’t get a ticket, she notified me late and barely gave me any options for a new train. Tired of having to deal day in and day out with incompetent and unprofessional people, I decided to cancel my last trains with them and handle it myself. They refunded part of the money but not all of it, keeping some for the “supposed management” they carried out. I know you’ll see very good reviews — those reviews are what led me to trust them — but don’t be fooled. Poor service on their part.
Excellent service
Excellent service, I got my train tickets to travel within China mainland, no issues
I had a great experience booking trains…
I had a great experience booking trains to China with China Highlights. They bought the tickets for me on the day they were issued and added them to my passport. Excellent service and reliability.
Very efficient service
Excellent.
Excellent. Fabio solved all my problems, even when I lost a train for my fault. In about 5 minutes he always confirm if there is or not available seats. They are honest, no surprise when you book you just pay the fee.
We sent out bookings earlier in the…
We sent out bookings earlier in the year and everything worked out fine. Great comms.
We booked all of our trains through…
We booked all of our trains through China Highlights, we had only one issue with a night train, but we made a little change in our plan and everything was fixed. Trustful partner.
It is more than fantastic experience…
It is more than fantastic experience with chinahighlights train booking service. Everything booked accordingly to personal travel needs and when not possible with very good alternatives. Very suggested.
Booked three trains
Booked three trains, did not get 2 of the sleeper trains we would have preferred due to selling out but China highlights provided quick replies and found us a seat on day trains Good service
We had a great experience!
We had a great experience with the train ticket service! We bought 4 train tickets and everything was ok!!! We recommended this agency
Perfect experience
Perfect experience, constant caring and support in case of questions/doubts. I will contact them again for my future trips in China. TOP
Everyting perfect
Everyting perfect, they respect time, advise for evolving, and give friendly suggestions, we had an excellent experience, olso the train trip was quiet and confortable. Thank you for your organizzation.
A great company
A great company! Extremely correct and efficient: confirmation for booked tickets is issued immediately as is the availability of tickets exactly 2 weeks before the trips (this is when China Railways issues them). Would recommend China Highlights unreservedly!
It was a great experience
It was a great experience. Fabio, our contact, was attentive, helpful, and kept us informed at all times about reservations, schedules, and changes. Our trip was made easier thanks to him. I would definitely recommend him.
Reliable and trustworthy
We had excellent experience with China Highlight train ticket services. We had a very complicated itinerary and purchased several different tickets for a variety of trains, and did not have a single glitch on our trip! We even successfully changed one ticket at the ticket counter in the station. We received refunds for all the first class tickets that were not available (we travelled in August - in China!), and received second class tickets. A very reliable company, and fully recommended to other independent travellers.
Really good service
Really good service - and great communication for a 1st time visitor to China! Emailed when some trains hadn't released tickets yet and confirmed when all was done. Excellent comms all the way - definitely recommend using China Highlights Ticket service.
Great personal service
Very prompt personal and individual help with no questions unanswered. Special shoutout to Annie, our helping angel!
Great, friendly and realiable service
Very good service. Wesbite is convenient and transparant. More important: this is backed up from extremely efficient, friendly and reliable in person communication on release of train tickets, alternative options etc. Makes train travel in China very easy and enjoyable!
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