Excellent customer service
Reply from ChoiceCash2026-06-01
Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. Thanks again for the shout-out.
About ChoiceCash
Data updated- Website
- choicecash.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 89% (8/9)
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About this business
Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed!ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash.The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.
Written by the business, not verified by us.Is ChoiceCash legit?
ChoiceCash (choicecash.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely polite, patient, and very helpful throughout every single step. People also deeply appreciate the fast service, noting that getting financial assistance approved and successfully deposited happens remarkably quickly. Reviewers often note the smooth overall process and the professional guidance provided by loan officers. Though some reviewers were not happy with certain terms, specifically mentioning unexpected high interest rates and burdensome monthly payments. A few other people also felt that these high loan costs and overall financial commitments made them hesitant to return.
Auto-generated from all reviews of this business. For reference only.What people say
Quick, and easy
The two young women I spoke with, Maria and Adrianna were extremely nice, very helpful and completely respectful of my circumstances. They were clear and concise with all the information I needed to know. I would definitely recommend this company.
Reply from ChoiceCash2026-06-01
Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Maria and Adrianna provided you with the 5-star service we strive for. We truly appreciate your business and look forward to serving you again.
All department employees were very…
All department employees were very knowledgeable about their part to get loan accomplished
Reply from ChoiceCash2026-06-01
We are happy to have been able to assist you with a ChoiceCash loan! It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.
Great customer service. Simple, easy and fast.
I appreciated the help and instruction I got from Kelsey. She was Great. she assured me that I wasn't being scammed and that you were there to help. Thanks again.
Reply from ChoiceCash2026-06-01
Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Kelsey provided you with excellent service! Thanks for your business and referral.
Abc easy as 123...
Reply from ChoiceCash2026-05-26
Thank you for taking the time to share your loan experience with ChoiceCash. We’re sorry to hear that the loan process was a bit cumbersome for you. We’re happy to help whenever you need us again!
Though there's a lot of steps to the…
Though there's a lot of steps to the process and paperwork it, went very speedy. And the Agents were very nice and professional. Now I want to get paid off fast I can so I can get my title back 😊
Reply from ChoiceCash2026-05-26
Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for the positive review!
I was in an emergent situation
I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so very grateful
Reply from ChoiceCash2026-05-26
We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.
So Far
So Far, SO Good
Reply from ChoiceCash2026-05-26
Thanks for the feedback, Glen. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.
Very Easy Process
Very Easy Process Great Customer Service Experience High Interest Rates Are Extremely High Only Difficulty Was Trying To Take A Selfie Picture With The VIN Number
Reply from ChoiceCash2026-05-20
Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.
Great job!!!
Reply from ChoiceCash2026-06-01
We appreciate you taking the time to review your experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We’re happy to help whenever you need us again!
My experience was Great wit Choice Cash…
My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur Money with understanding of life difficulties.. Thankyou Choice cash.. I will recommend ne1 who needs you to call them ASAP...
Reply from ChoiceCash2026-05-20
Thank you for providing feedback on your experience with ChoiceCash, Danny. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.
Very easy to do staff very attentive…
Very easy to do staff very attentive and alert wise on how to handle every situation and issue step by step and make you comfortable with the decision everything they say they do
Reply from ChoiceCash2026-05-15
Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. Thanks again for sharing your feedback.
Very helpful in time of need!
Reply from ChoiceCash2026-05-14
Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We’re happy to help whenever you need us again!
I worked with Leslie O and she was…
I worked with Leslie O and she was knowledgeable, responsive and followed through. I highly recommend using Leslie
Reply from ChoiceCash2026-05-14
Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Leslie provided you with the 5-star service we strive for. Thanks again for the positive review!
Smooth
Smooth , convenient, they stay in touch make sure every step was going smoothly. They are very patient and they were easy to get along with .
Reply from ChoiceCash2026-05-14
We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!
HIGH INTETEST RATE 119%
Easy to apply and great customer service. The annual interest rate on a $7,258 is 119% bringing the monthly payment to $719.75. Also they have additional fees of about $700. I declined the loan, of course.
Reply from ChoiceCash2026-05-13
Thanks, Nelson, for taking the time to leave a review. We apologize your approval did not meet your needs. We understand interest rates can feel high, especially right now, and we appreciate you mentioning it. If anything comes up in the future, we’re always here to help!
Great customer service
Great customer service, quick replies.
Reply from ChoiceCash2026-05-13
Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.
Outrageous loan rates are very high and I end…
Interest rates are very high and I end up paying three times the amount of the loan. I had to call in numerous times to get clarity on questions that were vague and I tried to get a copy of my signed documents but were sent encrypted without the encryption key. Had to call in a dozen times.
Reply from ChoiceCash2026-05-08
We are sorry to hear about your experience. The ChoiceCash Loan aims to provide clear information regarding loan terms and account documentation, and we regret any frustration relating to communication or access to documents. We would appreciate the opportunity to review your concerns further. Please contact our Compliance Department at [email protected] and reference your review.
It's nice to be able to deal with an…
It's nice to be able to deal with an honest company that will make a process like this simple. Thank you for not making something like this harder than what it needs to be.
Reply from ChoiceCash2026-05-06
Thanks Melvin for taking the time to leave a review. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.
Quickness Great customer service
Quickness Great customer service. Speedy transaction. Nice people
Reply from ChoiceCash2026-05-06
Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We look forward to being your financial resource again in the future.
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