Christophe Robin Helpful LinksRefer a Friend - £10 RewardCustomer ServiceBestsellersOffersAbout Us For more than 20 years Christophe Robin has set itself apart as a trail blazer with a visionary approach to hair and scalp health – from the original formulas, created by world-leading colourist Christophe Robin for his A-list clients, to the launch of the first consumer products in 1999 and its global success today.Discover highly concentrated yet gentle formulas powered by precious natural-origin ingredients; pioneering products free from silicones, parabens and SLS.When hair’s full potential is unleashed, magic happens; that's is why Christophe Robin is committed to delivering instant results and lasting benefits, bringing out the best in each and every hair type.
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Is Christopherobin legit?
Christopherobin (christopherobin.co.uk) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective hair care formulas, noting that these premium items leave hair feeling exceptionally soft, shiny, and full of healthy volume. Buyers are also deeply impressed by the remarkably fast delivery service and secure packaging, ensuring purchases arrive promptly and in pristine condition every time.
Some reviewers were not happy with order fulfillment, mentioning occasional missing items, delayed shipments, or even receiving incorrect products. Consumers additionally reported minor packaging inconveniences, such as leaking bottles or faulty dispenser pumps during daily use.
Auto-generated from all reviews of this business. For reference only.
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The products are really great. This is the only reason I have persevered with buying from this company.
My first order disappeared in transit. They did resend it quickly.
The second order got delayed, and when it arrived, they'd only sent part of it. The shampoo was missing. No explanation, no indication of when it would be sent. I messaged to ask what was happening and was assured it would be dispatched soon.
Instead, they cancelled that part of the order several days later and said the product was no longer available. Except it was, but in a smaller size bottle, at twice the price. It felt like a bait and switch.
Couple that with the fact that it's always the customer who has to chase when there is an issue rather than the company being proactive, and it was a disappointing experience overall. Their products aren't cheap, and I'd expect much better customer service for that price (and also for them to honour the sales they make).
Reply from Christopherobin2026-08-20
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I love your products. They are all quality and never disappoint.I have very sensitive skin and they don't irritate my scalp; and all the products I've used smell lovely. I wish you still sold the hair colour that you used to.
Reply from Christopherobin2026-07-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very pleased with my order and it arrived very quickly and with no problems. I ordered the prickly pear mask which I highly recommend as my hair is lovely and soft and hydrated. It looks full of volume and is shiny. The smell is great as well. I have been using this mask for many years now and it is the best I've used.
Reply from Christopherobin2026-07-23
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
great product and reasonable price, always my favorite!
Reply from Christopherobin2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Has transformed my hair. I had a really sensitive scalp but the salt scrub has eliminated all my issues.
Reply from Christopherobin2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
First of all i love the products,they are amazing.
And also the help team is excellent,i’m a consumer from overseas. And every time i purchese an item and had a problem with the delivery i can get in touch with someone and get help 🙏🏻.
With my last purchase Ayanda was really helpful.
Thank you all the CR Family 🌺
Reply from Christopherobin2026-07-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for taking the time to leave your review. We truly value your comments.
We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.
If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
Fabulous products my hair is amazing since starting to use this range. Fast delivery as well.
Reply from Christopherobin2026-06-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions, please do not hesitate to contact us. We will be happy to assist.
Kind regards,
Natalia
Fabulous products delivered quickly. Will continue ordering 😀
Reply from Christopherobin2026-05-26
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
This product suits my hair and buying the larger size is more economical. It lasts a very long time.
Reply from Christopherobin2026-05-18
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy to order and arrived quickly, the mask is really good and did exactly what I wanted, it toned down the orange colour in my hair and gave me a nice light brown colour. It left my hair shiny as well.
Reply from Christopherobin2026-05-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Lovely products, arrived in a timely manner. Product packaging is great. Daughter recommended so while I was buying her more from Santa I got some products too. Shampoo & conditioner clean hair lovely
Reply from Christopherobin2026-05-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
The site was easy. Bonus that there was a great sale 🙂 Also your curly hair products are amazing!
Reply from Christopherobin2026-05-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Fabulous smelling and delicious shampoo, gives my hair that extra wow factor
Reply from Christopherobin2026-04-22
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Products actually work smell lovely and good packaging and service
Reply from Christopherobin2026-04-13
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The £25 voucher was not included with my order, as described on your website. You have not bothered to respond to my online enquiry regarding this. I am disappointed with the service you have provided
Reply from Christopherobin2026-04-09
Hello S,
We regret that the voucher was missing from your order and that we didn't respond to your enquiry. We appreciate your feedback and will investigate this issue.
A message has been sent to your account.
Kind regards,
Liam
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