Great experience
Very pleasant, easy experience purchasing my watch, which I absolutely love. Would definately recommend
About Chrono24
Data updated- Website
- chrono24.co.uk
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/14)
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About this business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Written by the business, not verified by us.Is Chrono24 legit?
Chrono24 (chrono24.co.uk) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly simple purchasing process, secure escrow service that protects their funds, and remarkably fast delivery times when acquiring luxury timepieces. Many people also appreciate the wide selection of watches available from trusted international dealers, along with helpful software that tracks shipments effectively. However, some customers also noted frustrating issues with misleading item descriptions, missing original paperwork, or occasionally receiving defective watches. A few reviewers experienced significant difficulties obtaining prompt refunds from sellers or dealing with unexpected complications during the shipping process.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent Buyer Protection
Easy to use, buyer protection gives you peace-of-mind.
Super service
Safe, secure and super easy. Great service all round.
Seller do not honour advertised details
Seller do not honour the advertised papers. No originals just a unactivated card, so no original purchase date, no manual etc. When queried took ages for Chrono 24 to respond and seller still did not honour papers. Poor performance all round so much so I bought another Breitling from another seller.
No need to go anywhere else for a watch…
No need to go anywhere else for a watch - variety, authenticity, pricing - it's all here
Omega Speedmaster
Great platform bought Omega Speedmaster from HK and delivered to UK within 5 days. Had the watch verified at a local jeweller
A great company to buy and sell watches with.
I have bought and sold watches through Chrono24 and it has always been a secure and efficient process.
Easy to use
Easy to use, peace of mind, helpful guidance. A few too many notifications about the delivery lol
Always very efficient service
Excellent customer service and support
Great and good experience will use…
Great and good experience will use again
Shocking platform to sell watches no communication at all
A shocking platform I tried to sell a watch and after receiving a confirmation that they will be in contact in 3 days time this never materialized. I tried this a few times to no avail and their communication is shocking! So as this is Deutsche co nicht so gut!!
Disappointed that the item took almost…
Disappointed that the item took almost a week to dispatch, and Chrono24's unwillingness to get involved. Once shipped the watch was delivered (via DHL) very quickly,
I purchases An AP from a trusted dealer…
I purchases An AP from a trusted dealer of Chrono 24 . Within 2 weeks I needed to change the strap . I took it to the AP store in Athens who sent it to their technician department. I received a phone call telling me the wrong pins had been used on the watch and glued in place. They asked for my permission to proceed an investigation into the watch . I agreed . The report was damming . The level of intervention with spare parts that didn’t belong to the watchmaker rendered the watch unacceptable to be known or listed as an AP watch. The seller has disappeared and Chrono 24,has not addressed my complaints at all . Appalling behaviour . I spent 15000 euros for a watch without a value
Excellent Platform for Buying Luxury Watches
This is the third time I've bought a luxury timepiece through Chrono24. The service is excellent, fully transparent and communication of my purchase with the seller was very impressive
Very smooth process with constant…
Very smooth process with constant updates and product was exactly what I paid for.
Excellent!!
Excellent!!! Greatest e-shop with the best customer service.
Very fast postage from Spain to UK
Very fast postage from Spain to UK, excellent condition watch - new as described. Great communication.
Excellent and quick comms
Excellent and quick comms. Watch in excellent condition
Very happy with Chrono24
Very happy with Chrono24: very professional and safe site. I purchased a brand new model through a professional dealer. I can only recommend when it comes to buying watches!!
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