Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy and high-quality gowns.
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Is Cicinia legit?
Cicinia (cicinia.co.uk) has a 3.4 out of 5 rating on OK.one, based on 416 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 30% give 1 star; The business has replied to 60% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-24.
They need to change their returns policy. They made it very difficult for me to return my purchase just because it wasn’t suitable for me. My advice to anyone buying from this site would be don’t do it unless you are certain you will not want to return it.
Sizing totally wrong cost over £100 and had to pay more money to have it totally re made
Sizing totally wrong cost over £100 and had to
Reply from Cicinia2024-11-07
Dear customer,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected].
Thank you for your cooperation in advance. Hope to hear from you soon.
Dear customer,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected].
Thank you for your cooperation in advance. Hope to hear from you soon.
and efficient and easy to use, the customer service team were brilliant and very helpful. The dress was exactly like the picture. I would recommend them to anyone
Really impressed with the variety of options (including colour, fabric and style), the speedy and helpful customer service, the delivery time and ultimately the quality of the dresses we ordered. Very pleased with all elements of shopping with Cicinia and would recommend to others.
Needed outfit for wedding, struggled with other orders being true to size and description. This was delivered on time good quality and true to description and size.
Dress arrived on time and within the timelines. I loved the dress, it fitted perfectly (I sent out my measurements) and the fabric quality is super good. Would definitely buy from this shop again.
I didn't expect the heels to be any good at that price.. BUT I was pleasantly surprised on the fit and quality and the amazing price.
I bought a size 12 and they fit perfectly and a gorgeous colour.
I bought a red and a black pair of sandals.
I will definitely be purchasing more.
Thank you CICINIA
The dresses were so beautiful. We gave measurements and they fit perfectly. Arrived in the shipping time too. Very happy would definitely use them again
The item was not as advertised and was so badly creased, my friends daughter put it in the bin.
She does not talk to me no.
Thank you
Reply from Cicinia2024-10-04
Dear customer,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected].
Thank you for your cooperation in advance. Hope to hear from you soon.
Ordered fabric samples for bridesmaid dresses wedding early in 2025, very pleased with fabric quality & colour.
Customer service contacted me ASAP when they spotted an issue with my order.
Returning to order 6 dresses very soon