Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy and high-quality gowns.
Written by the business, not verified by us.Cicinia (cicinia.co.uk) has a 3.4 out of 5 rating on OK.one, based on 416 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 30% give 1 star; The business has replied to 60% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-24.
Excellent customer service, allowing to be flexible when ordering. Last minute changes not being a problem. Prompt manufacture and delivery when promised. Dresses excellent quality: bought 2 different styles and both were beautiful on my bridesmaids. Very pleased and would recommend.
Dresses we ordered were exactly as described and shown on line. Company tracking system easy to follow, items arrived neatly packaged,overall a very pleasant experience
The dress was very poor quality and I was extremely disappointed. Also, I only got 65% of my money back which I am not happy.
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
V happy with dresses, exactly how they looked in the pic & delivery was quicker than initially told
The product was exactly as described in the article. Postage and packaging very expensive.
My dress was beautiful but it had a horrible fish smell I couldn't get out so can't wear it for my wedding day
Dresses were great quality, communication from the company was good and the dresses arrived earlier than estimated.
Great communication and extremely helpful. Would recommend as quality was very good. Would certainly use again Many thanks
I was a little unsure about ordering such an important dress online (for my daughters prom). I needn't have been worried. The dress is absolutely beautiful, so elegant. Everyone commented on how beautiful it actually is. The fit was perfect. I did add a little sparkle around the waist just for that little bit extra. I'll definitely be using Cicinia when my next daughter is ready for prom...or even if I have a special occasion myself! Thank you so much!
They listened to my request and informed me of any issues
The dress was absolutely perfect for my daughters wedding
Item unsuitable but they didn't want to refund me asked me to keep unsuitable item and accept £25 for a £150 dress. Would not use them again
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We found that your order amount is £ 90, after we negotiated with you you agreed to refund 50% and keep it. We are not sure if you have an order worth £ 150. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
Beautiful dress, great material and workmanship. Better than expected, we were extremely happy with your service.
You're customer service was excellent. I had a problem with my suit measurements when it arrived and it was really quickly resolved to a satisfactory outcome. And the suit is beautiful. I would definitely recommend cicinia
Beautiful dresses, Beautiful style and lovely fabric comfortable. Just always remember to size up 1
Everything okay delivered on time and fits okay
Quick service and quick response from customer service. Beautiful dress which made a stunning bridesmaid dress, lovely satin fabric and I felt gorgeous in it
X2 faulty orders received, was promised a refund yet this has not materialised despite being promised a month ago. The company have been dishonest in my case and untrustworthy. Would not recommend ever buying from this site. They are based in China and you have no recourse to recover your money in the event of a problem, stick to UK based companies where you have full recourse for refunds and proper customer service should you not be satisfied with the product you receive.
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We came up with an immediate solution for you the first time you contacted after sales and acknowledged that it was our mistake. The situation was positively remedied and the dress was remade for you. But you still insisted that the dress was made wrong after you received it, even though our tailor and model drawings showed that we made it fine. But we are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
Excellent quality material and finish. I ordered 4 dresses over a period of three months for my wedding and they were all perfect. Communication was as excellent.. would definitely recommend and use the company again.
Great products, good quality and made on time.
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