Great fit based on sizes provided
Great fit based on sizes provided. Fabulous colour and dress had good support for a strapless design.
About Cicinia
Data updated- Website
- cicinia.co.uk
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 17 reviews
- Replies to negative
- 60% (91/151)
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About this business
Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy and high-quality gowns.
Written by the business, not verified by us.Is Cicinia legit?
Cicinia (cicinia.co.uk) has a 3.4 out of 5 rating on OK.one, based on 416 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 30% give 1 star; The business has replied to 60% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
A very happy customer
I love my suit. The fit is constant with the sizing gauge provided which is a blessing in on line shopping . The fabric is of good quality and feels lovely. The item arrived when they said it would and they communicated in-between with updates.
Mother of the bride outfit looked like…
Mother of the bride outfit looked like pyjamas on, couldn't be worn
Ordered a dress the colour swat's were…
Ordered a dress the colour swat's were perfect. Delivery was good and the dress was as seen.
seriously poor quality
seriously poor quality, avoid at all cost the cheapest quality, worst tailoring and expensive..only purchased becaus ethe bride wanted it, it is her wedding so her choice
Reply from Cicinia2024-09-20
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
10/10!! Perfect custom sized dresses.
Purchased custom sized bridesmaid dresses for 5 ladies. They were purchased and arrived all within 13 days I literally couldn't believe it. Worried it would be a scam due to how quick they arrived but let me just say, they are AMAZING. Built in pads at the boob area, such thick and quality material, and the fit is perfect. They are everything I could wish for! I did add extra length on the bottom as my girls hadn't decided on shoes at this point so gave them a choice. Couldn't recommend more.
Refund!!!
Item felt poor quality, and would not allow me to send back, saying it was custom made yet I gave no measurements, won't refund full price!!!
Reply from Cicinia2024-09-16
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
happy to do business with you.
customer services very good with their…
customer services very good with their communication regarding my order. Outfit arrived in time for the event I was attending, and I was satisfied with the quality. Would order from this company again.
Very quick efficient service and any…
Very quick efficient service and any issues were delt with quickly.
I’m not impressed.
Would love to order from this company, however they don’t offer maternity sizes. It’s 2024. How are we still not inclusive of expecting women? As a bride, I’d take my business elsewhere.
Reply from Cicinia2024-09-13
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. But please don't worry, we do make it clear that it is possible to offer custom sizing for pregnant women. We will even offer to ask if changes need to be made if we learn that the client is pregnant. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
Dress arrived in a small plastic bag
Dress arrived in a small plastic bag. Very crushed and creased. I have purchased dresses elsewhere for lesser priced and they were packaged with tissue paper in a box Will not buy from you again
Beautiful and amazing quality
Really pleased with the dresses, beautiful and such good value. Definitely recommend this company.
Fabulous MOB outfits
I had been looking for a while for a trouser suit to wear to my daughter's wedding when this site came up I was so relieved and then thrilled. Such a wide variety of Mother of the Bride outfits. I was a little concerned about buying online but my fears were unfounded as the outfit is lovely, well made and at a very good price. I can't wait to wear it to my daughter's wedding in September.
Bridesmaid dresses
I ordered 4 custom-size bridesmaid dresses. The dresses were made from very high-quality fabric. All 4 dresses fitted perfectly. I would highly recommend Cicinia.
I wish I could give zero stars
I wish I could give zero stars, the shoe does not fit and the price they are charging for the return is just ridiculous!!…you have no choice than to keep a shoe that doesn’t fit. Poor description and finishing
Reply from Cicinia2024-09-02
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. However, we have a sizing chart underneath all of our shoes and our return policy indicates that the accessories category is not returnable for a refund. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
Got my daughter’s bridesmaid dress from…
Got my daughter’s bridesmaid dress from Cicinia. Dress is beautiful, very good quality . Would definitely recommend
Disgraceful service
Incredibly poor. I ordered 2 custom measured dresses. They both arrived bearing no resemblance to my measurements (they were enormous) and both were completely different sizes. Despite the inaccurate measurements and cutting by Cicinia they took no responsibility and refused to accept a return or issue a refund. I am furious! Do not buy a dress from this company!!
Reply from Cicinia2024-09-04
Dear customer, Thank you for your feedback. We are sorry to hear that you were not satisfied with your shopping experience with us. After receiving your email, we asked for your help in taking measurements for further confirmation. Unfortunately, we were unable to do so. We are willing to provide you with a better solution. And we have contacted you by mail:[email protected]. Thank you for your cooperation in advance. Hope to hear from you soon.
I would recommend this company to…
I would recommend this company to anyone as they are the best with everything from ordering to measuring & shipping the dress was amazing and was delivered with care than you
The customer service was phenomenal
The customer service was phenomenal. The dresses were beautiful and great quality. I will definitely buy more from them
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