CJDropshipping

worse in Worse !

I ordered a set of cutlery (forks, knives, spoons), and the quality is simply unacceptable: The stainless steel is of very poor quality The spoons are dangerous: the edges are sharp, rough, and not polished at all The forks are just as problematic: the tines are so sharp that you can almost cut your finger when handling them No finishing work, no polishing… these products are unusable for eating This is clearly far from a product intended for food use. On top of that, there is a questionable practice: after placing the order, I was asked to pay an additional fee for a so-called “weight adjustment.” This really feels like a recurring tactic to charge more money. Finally, I opened a dispute on April 25th. Today is May 4th, and I have received no response. Customer service is completely absent. 👉 In summary: poor quality, questionable business practices, and non-existent customer support. 👉 Personally, I believe CJ has become one of the worst players in e-commerce. J’ai commandé un set de couverts (fourchettes, couteaux, cuillères), et la qualité est tout simplement inadmissible : L’inox est de très mauvaise qualité Les cuillères sont dangereuses : les bords sont tranchants, rugueux et absolument pas polis Les fourchettes sont tout aussi problématiques : les dents sont tellement coupantes qu’on peut presque se blesser en les manipulant Aucun travail de finition, aucun polissage… ces produits sont inutilisables en bouche On est clairement loin d’un produit destiné à un usage alimentaire. À cela s’ajoute une pratique douteuse : après la commande, on me demande de payer un supplément pour un soi-disant “ajustement de poids”. Cela donne vraiment l’impression d’un système récurrent pour facturer davantage. Enfin, j’ai ouvert un litige le 25 avril. Nous sommes le 4 mai, et je n’ai reçu aucune réponse. Service client totalement absent. 👉 En résumé : qualité médiocre, pratiques commerciales discutables et SAV inexistant. 👉 Personnellement, je pense que CJ est devenu l’un des pires acteurs du e-commerce.

To LeatherTürkiye · 3 reviews · Experienced 2026-04-30 · Posted 2026-05-01

They couldn't ship my 2 orders for more…

They couldn't ship my 2 orders for more than 10 days. Cj destroys seller shop.

DAVUT MERTTürkiye · 12 reviews · Experienced 2026-04-25 · Posted 2026-04-28

CJ STILL ACTIVE?

I have been working with CJ for months and they have really started to look like they are closed down. NO STOCK, LATE SHİPMENT ETC. What changed? They should tell us if they're closed down!

RossUkraine · 3 reviews · Experienced 2026-04-15 · Posted 2026-04-15

VERY LONG Processing Time

Processing time in most cases is long even if you buy pre-inventory from them This is what they indicate in their Estimated Processing Time: 1-8 days for 22.9% orders now add the delivery time and it turns out that their delivery time is long and not fast as they write on their platform Very disappointed with this service and I do not understand why they have such good reviews here

A scam??

⭐☆☆☆☆ – Une arnaque ?? J'adore CJ Dropshipping, ils sont au top pour vous raquetter ! Leur méthode est simple : vous passez une commande, vous payez… et 24h plus tard, surprise, ils vous demandent un supplément. Soit disant le prix a changé, soit le poids était “mal calculé”. Résultat : vous devez payer un surplus. Dernier cas en date (hier) : +12$ à payer après commande validée. Et bien sûr, tant que vous ne payez pas, la commande de votre client est bloquée. Aucune considération pour vos délais ou votre réputation. C’est clairement inacceptable. Les prix et les poids doivent être corrects dès le départ. Là, on a plutôt l’impression d’un système volontaire pour rajouter des frais après coup. Autre point : les prix sont souvent abusifs. Comparez avec AliExpress, certains produits sont jusqu’à 2 fois plus chers. En résumé : Manque total de transparence Frais imprévus après paiement Commandes bloquées tant que vous ne payez pas Prix souvent surévalués CJ Dropshipping est loin d’être un partenaire fiable. Moi je l'utilise que si seulement mes autres fournisseurs sont off ! I absolutely love CJ Dropshipping, they’re great at squeezing money out of you! Their method is simple: you place an order, you pay… and 24 hours later, surprise, they ask you for extra money. Supposedly the price has changed or the weight was “miscalculated”. The result: you have to pay more. Latest example (yesterday): +$12 to pay after the order was already confirmed. And of course, until you pay, your customer’s order is blocked. They have zero consideration for your deadlines or your reputation. This is clearly unacceptable. Prices and weights should be accurate from the start. Instead, it feels like a system designed to add extra charges after payment. Another point: prices are often excessive. Compare with AliExpress, some products are up to 2 times more expensive. In summary: Total lack of transparency Unexpected charges after payment Orders blocked until you pay more Frequently overpriced products CJ Dropshipping is far from being a reliable partner. Personally, I only use them when all my other suppliers are out of stock.

Alma Blanco-SaucedoUnited States · 1 review · Experienced 2026-04-06 · Posted 2026-04-09

Very good experience with…

I am editing my review because right after I left this positive review everything went down hill. Delays, orders not fullfilled because the didn't have the stock after I sent an inquiry asking about the delay on processing this particular order. A couple of days later I found out that the item was out of stock and order was not going to be sent to my customer after waiting 3 days for processing. I will update this review if service improve or gets worse but I am very causious now with my orders here. Very good experience with CJDropshippping so far. Good support overall. I've been using their service for about a month now. Good customer support. I am editing this to say that Ruth was fantastic!

Bulla KhanllcUnited Arab Emirates · 2 reviews · Experienced 2026-04-07 · Posted 2026-04-07

Unprofessional Service and Refusal of Refund - Case Reported to Dubai Police

I am extremely disappointed with CJ Dropshipping. I have been trying to get a refund of $264 for a non-delivered order, but their support team (Agent Luria Xie) is flatly refusing to help, stating it’s against their "policy." ​I have already filed an official Criminal Complaint with the Dubai Police Cyber Crime Division (Report No: 7423/2026). Even after providing the official police report, they are not taking this matter seriously. This is completely unacceptable and feels like a scam. I warn other entrepreneurs to be careful. I will continue to pursue this legally until my money is returned.

Bulla KhanllcUnited Arab Emirates · 2 reviews · Experienced 2026-03-27 · Posted 2026-03-27

CJ destroyed my $264 order using a…

CJ destroyed my $264 order using a fake/wrong notification from an old order. Support is robotic and not helping. Order JF2403200928144133714."

They have a great website full of nice…

They have a great website full of nice items, but they dont verify the items that vendors post. I have had to refund 3 clients in 6 months. Im sure at one time, this company was doing great. 2025 and 2026 have been disappointing. I was even told when products were no longer avalible, that listing would be removed from my store. Nope, they said I had to go through each one manually to remove. I have over 7000 listings. not happy. its been a waste of time

Leonardo CerqueiraUnited States · 4 reviews · Experienced 2026-03-20 · Posted 2026-03-20

Unreliable service, misleading practices and no real support

My experience with CJ Dropshipping has been extremely frustrating and damaging to my business. The assigned agent is completely useless, rarely responds, and when they do, nothing gets resolved. The replies are generic, with no accountability or real support. Even more concerning are the misleading practices. Product weights are often artificially inflated — for example, items listed as 500g actually weigh around 300g. This leads to overcharged shipping costs, directly affecting customers. I have raised this multiple times, yet it continues to happen, likely because most clients don’t notice. They also list products as available when they are not in stock, and instead of informing clients proactively, they wait until you discover the issue yourself. Then they simply apologize, without offering any real solution. They use shipping methods that frequently get held at customs, causing significant delays, and when this happens, they take no responsibility and offer no proper resolution. The impact falls entirely on the client and on your business. I exposed all of these issues to my assigned agent, but the reaction was extremely disappointing — no real improvement at all. I have worked with multiple agents before, and I have never experienced such poor service as I am experiencing now. In practice, you are forced to double-check everything, question everything, and solve everything yourself, which makes having an assigned agent completely pointless. There is no initiative or interest in helping you grow your business. On top of that, their pricing is significantly higher than competitors, with no justification considering the level of service provided. It is clear that their priority is profit, not their clients’ success. If this level of service continues, the future of this company is at serious risk, as more and more clients will move to better alternatives. Overall, this has been a very negative experience. I cannot recommend CJ Dropshipping to anyone serious about running a reliable e-commerce business.

Imtiazul IslamUnited Kingdom · 3 reviews · Experienced 2026-03-16 · Posted 2026-03-18

This is the worst service

This is the worst service I’ve ever used. My order was placed on 27th February and didn’t arrive until 16th March — a 20‑day delay. On top of that, four more of my orders still have no updates at all.

Until something goes wrong with the…

Until something goes wrong with the order or shipping, then they are really bad at resolving it, or no solution at all.

Ana RitaPortugal · 1 review · Experienced 2026-03-09 · Posted 2026-03-09

So poor shipping time

So poor shipping time ! Until 25 February ok we can accept it , because of Chinese new year ! But now it’s disappointing , i’ve placed orders since February 15 until today 9/03 still processing! It’s more than 20 days ! So please when we ask on private support don’t say Chinese new year because it’s already done! Find other suppliers better than wasting your time with theme

BarkaatSaudi Arabia · 2 reviews · Experienced 2026-02-28 · Posted 2026-02-28

Poor customer Support fake stats the…

Poor customer Support fake stats the order is taking 10-15 days for shipping anf they show it 3-5 days and the worst parts they don't even know what is the order status its been a week i am waiting to ship my order and i didn't get the proper response

WHAT A MESS

WHAT A MESS! I have been working with CJ since October 2025. At first, everything seemed fine until I started experiencing serious issues. I am a very small business, which makes me even more concerned about what will happen as my business grows. First, the supplier sent the wrong product to the warehouse. Then, the warehouse registered the wrong SKU in the system, and this happened during Chinese New Year. As a result, no proper solution was provided, and my orders have not been processed for nearly a month for a product that I actually had IN STOCK. I also realized that several customers will receive the wrong product due to this mismanagement. Additionally, my agent canceled some orders but did not reactivate them afterward. As a result, orders were canceled and never re-entered into the system. How am I supposed to manage this situation? This is not my mistake, yet I am the one facing the consequences. This situation is unacceptable. I had to offer discounts to my customers who will probably not receive the correct product, or may not receive any product at all — due to CJ’s poor management. What started as a simple mistake has now escalated into a much larger problem.

aisiki sellsUnited States · 2 reviews · Experienced 2026-01-14 · Posted 2026-02-22

I am very disappointed

I am very disappointed. They take forever to send something I pay for shippingment and still taking forever than after I pay they wait 30 days to say I need to pay extra because the product is oversized. That's not my problem they should put everything together on the order. Now I am waiting for my money back and they keeping give no sense answer I order this since January because I need for my store for Valentine's day . They say you need to wait and after that they want to charge me 50 dollars more

Matthew ArmstrongAustralia · 13 reviews · Experienced 2025-12-22 · Posted 2025-12-22

owe me stock they wont give it me back

good luck trying to source a specific…

good luck trying to source a specific brand. products are not according to brand names and shipping prices are way to high due to the fact that CJ Dropshipping add extra into the shipping price to boost thier own profits...not very ethical.

Shakira ManzoorUnited Kingdom · 5 reviews · Experienced 2025-11-17 · Posted 2025-11-18

Very disappointing experience – poor quality and financial loss

I used CJ Dropshipping to fulfill products on my store and unfortunately had a very negative experience. Many orders were shipped late, which caused platforms like TikTok Shop to auto-cancel orders. In some cases customers received items for free because the tracking never updated, which resulted in financial loss for me. There were also significant product quality issues, the items customers received often did not match the photos, were low quality, and in some cases arrived with stains. This led to returns, unhappy customers, and leftover stock I could not sell. When TikTok refunded customers due to these issues, CJ Dropshipping did not take responsibility or offer reimbursement. Early on, I also felt pressured to leave a positive review in exchange for support, which made me uncomfortable. Based on my experience, I personally cannot recommend this supplier.

Matthew ArmstrongAustralia · 13 reviews · Experienced 2025-11-15 · Posted 2025-11-14

Trying to retrieve my stock and…

Trying to retrieve my stock and personalised packaging from them has been extremely difficult. Communication is poor and often slow. There have been many occasions where they told me they can no longer supply a product only after a customer has already made a purchase. Damaged products are frequently sent out and many times no refund is given for those orders. They can be useful when you are first starting, but they are not reliable for long term growth.