More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Written by the business, not verified by us.Cost-U-Less Insurance (costulessdirect.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and insurance representatives for being remarkably patient, exceptionally kind, and dedicated to finding the most affordable policy options available today. Consumers also highlight the fast, smooth service alongside truly exceptional customer support that makes getting necessary coverage completely stress-free, quick, and remarkably straightforward for everyone involved. Some reviewers were not happy with encountering rude representatives who abruptly hung up during phone calls, alongside specific complaints about expensive pricing. A few individuals also experienced frustrating encounters involving discourteous staff behavior and unexpected monetary charges that felt excessive.
Auto-generated from all reviews of this business. For reference only.Good and fast service with my needs as priority.
Thank you for sharing this with us, we are always looking to improve our services so we can be more accessible to all customers.
Muy buenos gracias
We are happy to know our customer service department is taking good care of our clients and getting ----star reviews. Have a great day!
Thank you for leaving a 5-star review for our customer service agents, we are glad they provided an excellent service. Have a great day!
Ryan ford is all I got to say. He’s the man
Thank you for recommending Ryan and allowing our agent to assist you with your insurance needs! Have a great day.
Solita is the best insurance agent very helpful and kind she deserves 10 stars keep her here at cost u less
Thank you for rating Solita, we’re really grateful and appreciate you taking the time to share your experience with us. Have a great day!
Customer satisfaction is our top priority; we listen to all of our client's needs. We would like to thank you for the 5-star review you left for us. Enjoy you day!
Amazing customer service and great prices
We feel insurance should be affordable for all customers, this is what we are here for, inflation is rising and so are prices, we will always make sure to get you the best deals. Have a great day!
I thought it was cheap
Thank you for choosing us, we are committed to providing you with the best service possible to ensure your satisfaction. Enjoy your day!
Company helped me pretty ok no complaints
It was a pleasure being able to help you find a good rate, our commitment to all of our customers is to provide you with the best service possible, we will be here when you need us like it was the first day you called us for insurance. Thank you for your review and have a great day!
The fact that Nicole was very knowledgeable and was able to assist me in all my questions! I was able to buy my policy right away and the process was a smooth and easy, thanks to Nicole.
Without customers like you giving us the opportunity to look for good quality and cheap insurance we would not be here to help you. Give us a call anytime you need assistance or have any questions. Have a great day!
Thank you for giving us the opportunity to assist you with your insurance needs, we provide top quality insurance and enjoy the relationship we build with our customers, enjoy your day!
Great service made the right choice by ensuring with them
Thank you for choosing us, we are committed to providing you with the best service possible to ensure your satisfaction. Enjoy your day!
Great customer service and overall savings! CostULess has significantly lower rates that other competitors that I reached out to. Very satisfied with the service and rates I received!!
Thank you for rating our customer service with a 5-star review. Any time you need assistance call our customer service department at 866-566-0530. Enjoy the rest of your day!
You guys have been great for many years
Thank you for being a loyal customer, we will always look out for your best interest. Enjoy your day!
We thank you for reaching out to us, we are glad to have been able to help you meet your insurance needs. Enjoy the rest of your day!
Got the $72 rate way down from over $200 w/my last policy! The 2 guys I spoke to were Terrific, Friendly, Speedy, and I got a FANTASTIC RATE!!! I totally regret not moving over a long time ago!!
Thank you for sharing this with us, glad you were able to save money on your insurance.
Very helpful. Great prices love it saved me a lot of money!
Thank you for your positive review for our agent, we are happy to know our staff helped you find the policy you deserve. Enjoy the rest of your day!
Save me time and money
We thank you for giving us the opportunity to serve you and save you money.
She gave us the lowest quote, it was a great and fast process!!
Thank you for giving us the chance to help you with your insurance needs, we work hard with our service providers to get our customer's the best rate possible, please feel free to reach out to us any time you have doubts, we are always her to help. Have a great day!
Fast. Easy. Cheapest rate available
Without customers like you giving us the opportunity to look for good quality and cheap insurance we would not be here to help you. Give us a call anytime you need assistance or have any questions. Have a great day!
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