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Shopping & Fashion

Couture USA

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100 reviews

4.7100 reviews
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About Couture USA

Data updated
Website
coutureusa.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
57% (4/7)
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About this business

Couture Designer Resale Boutique offers a wide selection of authentic pre-owned designer handbags, jewelry, accessories, shoes and apparel featuring luxury designers that include Chanel, Louis Vuitton, Gucci, Hermes, David Yurman. Couture VIP Sign up now for exclusive coupons and pre-sale updates before anyone else! +75 OFF your first purchase Sign Up 100% Authentic – Free Shipping – 30-day Returns Every item goes through a thorough review process to ensure it is a 100% authentic luxury piece, or your money back. We offer free standard ground delivery (Continental US only). All orders placed through Couture USA are shipped fully insured. Shop New Arrivals Get paid for your gently used designer items! Sell to Us

Written by the business, not verified by us.

Is Couture USA legit?

Couture USA (coutureusa.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 57% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

When I first came here to purchase

When I first came here to purchase, I was somewhat hesitant. I'll assure you that this is the excellent store. I'm happy with the outcome and the quickness with which it was shipped. Also, great customer service. However, they must improve the speed with which their online store operates.

Reply from Couture USA2022-04-04

Hi Ruby, We’re delighted to know you had an excellent shopping experience with us. We want to apologize for the delay in our online store. This is an issue we are looking to fix and will be solved very soon. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Great Great Great selection

Great Great Great selection, people, and a great company to order from. Great made stuff. I highly recommend this site if your going on a vacation or just a business trip. GREATEST EVER!

Reply from Couture USA2022-04-04

Hi Megan, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Had a wonderful experience and love my…

Had a wonderful experience and love my new Chanel pieces!

Reply from Couture USA2022-04-04

Hi Mat, We’re delighted to know you had a wonderful shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new Chanel items!

Recently got a bag from them

Recently got a bag from them. Happy with the quality and prompt delivery. Great customer service too. However, need to work on the loading time of their online store.

Reply from Couture USA2022-01-03

Hi Anna, We’re delighted to know you had a good shopping experience with us. We try our best and truly appreciate your review and feedback. We will do our best to keep our website up to date with our newest arrivals. We hope you enjoy your new purchase!

My best friend gave me a Gucci web…

My best friend gave me a Gucci web jacket as a gift, and I really adore it! The form, colours, and craftsmanship are all fantastic!

Reply from Couture USA2022-01-03

Hi Steven, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Highly recommended store

Highly recommended store. Excellent customer service and the shipment arrived fast.

Reply from Couture USA2022-01-03

Hi Kaitlyn, We’re delighted to know you had an excellent shopping experience with us and that you received your shipment promptly. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Great bags

I recently have decided to go to the journey and I understood that my clothes and other things couldn't be fitted into my old bag. I thought that the best option is to go to the internet and find some stores which are specialized in selling bags for luggage. I found this company and started to look through the assortment it has. Actually, I found everything I needed and I asked customer upport about the details of shipping. They explained everything pretty polite and I got my new bag within a week. Definetely recommend this company for buying bags here

Reply from Couture USA2022-01-03

Hi Mieszko, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Good service

Reply from Couture USA2022-01-03

Hi Mark, We’re delighted to know you had a good shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

I had a gift from my best friend and…

I had a gift from my best friend and the Gucci web jacket is amazing, the shape, colors, quality I LOVE it!

Reply from Couture USA2022-01-03

Hi Maria, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new jacket!

Superior leather quality

The quality of the leather is exceptional. I ordered two bags and, it looks good on me. The shop is open 24/7 online and, the customer support response quickly too. Overall, the experience that I got here is outstanding. I would gladly order again.

Reply from Couture USA2022-01-03

Hi Louise, We’re delighted to know you had an outstanding shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Good service

They give excellent customer service and i'm very happy for this. I order something in this website and the product are very good.

Reply from Couture USA2022-01-03

Hi Sabir, We’re delighted to know you had an amazing customer service experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

After all the search

After all the search, I now gound the perfect store to find a perfect luggage

Reply from Couture USA2022-01-03

Hi Janella, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

I will tell it to everyone

I will tell it to everyone, nice experience

Reply from Couture USA2021-09-16

Hi Gige, We’re delighted to know you had a nice shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Jacket order

In all my googling around I thought I was writing about CouturePoint which seems to be a sham outlet. I apologize. I should have paid better attention. Sincerely, Ellorie McReynolds.

Reply from Couture USA2021-09-07

Hi Ellorie, We apologize for the situation you are facing with this order. We have looked in our system but cannot find an order under your first and last name. Are you certain the order was placed with Couture USA? Please let us know if the order was placed by someone else in order to assist you further. We take customer service very seriously, we can be reached Monday through Friday from 10:00am to 6:00pm eastern/standard time at 888.869.7455.

Great service great prices.

I placed an order it arrived within the time frame mentioned. I love the bag beautifully packaged and it matches my outfit perfectly. Will definitely use the website again as great prices. Thank you.

Reply from Couture USA2021-08-16

Hi Susan, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new handbag!

Love this store!

Love this store, love what I bought and more than anything, I love your staff!

Reply from Couture USA2021-08-12

Hi Carolyn, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

Excellent customer service!

Excellent customer service!! Alina & Amber are friendly and knowledgable. Luxury High qualtiy merchandise.Clean, Authentic, Beautiful boutique!!

Reply from Couture USA2021-08-11

Hi Dana, We’re delighted to know you had an amazing shopping experience with Alina & Amber. We try our best and truly appreciate your review and feedback. We hope you enjoy your new purchase!

I love my shoes

I love my shoes! They are better then I expected and came so quickly!!!

Reply from Couture USA2021-08-09

Hi Elizabeth, We’re delighted to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback. We hope you enjoy your new shoes!

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