Nilson Hernandez
Nilson Hernandez This technician went above & beyond in my opinion!
Reply from Crime Prevention Security Systems2024-04-03
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
About Crime Prevention Security Systems
Data updated- Website
- cpss.net
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 0% (0/2)
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About this business
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Is Crime Prevention Security Systems legit?
Crime Prevention Security Systems (cpss.net) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Sensor fix
Nilson was great and very efficient but a little excessive insisting on a review right there and then.
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review. We will let Nilson know that a kind request is sufficient. We're sorry for any inconvenience and thank you for the feedback.
Nilson Hernandez
Nilson Hernandez Took care of all issues and concerns
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Very thorough in explanations.
Very thorough in explanations. Nelson Hernandez checked out every contact and smoke detector for function. He went thru the additional functions of fire, police, and ambulance. He checked all functions to make sure all were working properly.
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Wilson Hernandez
Wilson Hernandez Was wonderful! He helped me as a new customer with understanding my system. He was able to label all the parts of my home so I know what door/window is open and how to keep my family safe. He was VERY thorough with his explanations. It was a privilege to speak to someone who is so knowledgeable! Thank you!
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Nilson Hernandez
Nilson Hernandez, great job, 5-star
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
NilsonHernandez
NilsonHernandez Great job! Lots of patience working with me. Very nice person!
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
very helpful
Nilson Hernandez was very helpful and informative. Corrected all issued and taught me new things on the system and how to use app.
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Nilson Hernandez did an excellent
Nilson Hernandez did an excellent, thorough job in trouble shooting our security system. He came right on time and worked efficiently. Excellent service all around.
Reply from Crime Prevention Security Systems2024-03-11
Thank you so much for your 5-Star review and the kind words about Nilson. We greatly appreciate it!
Nilson Hernandez.
Nilson Hernandez. Very helpful and thorough.
Reply from Crime Prevention Security Systems2024-02-14
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Did good overall and got the job done
Did good overall and got the job done. Just could take a pause for a moment to ask/listen to staff member on where error could be. Tech: Nilson Hernandez
Reply from Crime Prevention Security Systems2024-02-14
Thank you for your review and the feedback. We will include that in training our team. We greatly appreciate you sharing that with us.
Nilsson Hernandez excellent service
Nilsson Hernandez was excellent in not only resolving my heat alarm issue, but he patiently took the time to walk me through updating my Alarm app and walked me through all of the new features since my last service. Excellent product knowledge and customer rapport!!
Reply from Crime Prevention Security Systems2024-02-14
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson Hernandez
Nilson Hernandez Nilson fully explained everything about my system and how an upgrade would be beneficial. I’m very excited to look into new options. Hi truly cares about his customers and is a gentleman. Thanks so much.
Reply from Crime Prevention Security Systems2024-02-14
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilsson Hernandez
Nilsson Hernandez Mr. Hernandez provided excellent customer service. He was knowledgeable, efficient, and very responsive to all my questions. I truly appreciate CPSS MONITORING MY HOME which gives me great peace of mind, and MISSIONS LIKE Nilson is one of the reasons I will continue using the service.
Reply from Crime Prevention Security Systems2024-02-14
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Immediate attention to our request.
Reply from Crime Prevention Security Systems2024-01-17
Thank you so much for the 5-Star Review. We greatly appreciate it!
Nilson Hernandez
Nilson Hernandez Great job and very efficient!
Reply from Crime Prevention Security Systems2024-02-14
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nelson Hernandez
Nelson Hernandez Excellent job.Answer all my questions. Excellent costumer service.
Reply from Crime Prevention Security Systems2024-01-17
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson Hernandez
Nilson Hernandez Your tech was excellent, explained the system clear and help set up alarm app. So very please with this service today .
Reply from Crime Prevention Security Systems2024-01-11
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson was great
Nilson was great. He was fast And provided great info about my system.
Reply from Crime Prevention Security Systems2024-01-11
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
Nilson Hernandez.
Nilson Hernandez. Tech was on time, fixed my problem and explained in detail. Very happy with the job done.
Reply from Crime Prevention Security Systems2024-01-11
Thank you so much for the 5-Star Review and the kind words about Nilson! We greatly appreciate it!
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