At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers.We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business.Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed.We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand.With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.
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Is Create Neon legit?
Create Neon (createneon.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, noting that the custom neon signs arrive bright, clean, and beautifully crafted for various spaces. People also appreciate the remarkably fast delivery times, the smooth ordering process, and the consistently helpful assistance provided by the team throughout the design journey.
Some reviewers were not happy with technical issues, such as malfunctioning lights and completely unresponsive customer support when trying to resolve urgent problems. A few other people also felt that receiving items with broken parts, loose internal wires, or incorrect plugs created unexpected installation challenges.
Auto-generated from all reviews of this business. For reference only.
terrible experience. total ripoff. product was garbage. dispute currently ongoing with credit card. worst sign company ever. do yourself a favor and look to work with another company.
Reply from Create Neon2026-04-27
Hi Ross, we are genuinely sorry you are unhappy, but we feel it is important to be transparent for anyone reading this review.
You ordered an acrylic backlit sign and your complaint is that it does not illuminate from the front. We have to be honest, an acrylic backlit sign is not designed to illuminate from the front. That is literally what the word backlit means, the light comes from behind. This is a fundamental and well known characteristic of this type of signage and was clearly specified in your order.
If you required front illumination, that would be a frontlit or fully lit sign, which is an entirely different product. We would have been more than happy to guide you to the right product had you asked.
We delivered exactly what was ordered and exactly what was agreed. We would encourage anyone considering our services to look at our wider reviews, as this review unfortunately does not reflect any fault on our part.
We remain available at [email protected] should you wish to discuss this further.
Create Neon
My sign is fantastic! It’s exactly what I was seeking. It’s perfect!!! Create Neon is easy to do business with. Hassan is terrific! Most importantly, the sign adds huge value to our business. People tell me they love it. I am ready to order another sign from them.
We had an excellent experience working with Create Neon to bring our logo to life. The final sign captures our brand perfectly. The quality, brightness, and attention to detail exceeded expectations, and the entire process—from design to delivery—was smooth and professional. Highly recommend for anyone looking to make a bold statement with their signage.
I appreciate Create Neon's quality and customer service! We had a challenge with getting our brand's color to appear accurately on the sign and Create Neon's team supported a solution for us. Thank you!
Neever got a respons for my second logo so i did not order it
Reply from Create Neon2026-04-27
Hi Cynthia, thank you for your feedback. We want to clarify for anyone reading this that we did follow up and have been in touch with you regarding your second logo request.
We understand there was a delay and we apologise for that, however we did respond and continued communication with you. We believe the review may reflect disappointment that we were unable to meet the discount requested rather than a lack of response on our part.
We always do our best to accommodate our customers and offer fair pricing, but we hope you understand that we are not always able to offer significant discounts.
We remain open to finding a solution and would welcome you to reach out to us directly at [email protected].
Create Neon
Simple process and easy design experience. Our neon sign was precisely what we needed for our office space and arrived quickly. It is exactly what we ordered and installed within minutes. Also appreciate having the ability to use the dimmer whenever needed.
My sign showed up damaged and I'm getting absolutely no response from your company on how to resolve the issue. It is always me following up.... I guess now you have my money, there is no incentive to remedy the situation. I guess next step is getting my lawyer involved...
Reply from Create Neon2026-04-27
Hi Patrick, thank you for your feedback and we are sorry to hear about the initial experience with your sign arriving damaged.
However, we want to clarify for anyone reading this that a replacement was promptly sent out and the issue was fully resolved. We have also since been in touch with Patrick on multiple occasions to confirm everything was sorted to his satisfaction.
We are disappointed this review remains as it no longer reflects the current situation. We pride ourselves on making things right for our customers and in this case we did exactly that.
Patrick, we would kindly ask that you consider updating your review to reflect the resolution. Please do not hesitate to reach out to us at [email protected] if there is anything further we can help with.
Create Neon
The sign came in pieces , i didn't understand the amount of work the installation was going to take
Reply from Create Neon2026-04-27
Hi Lisa, thank you for your feedback. We want to clarify for anyone reading this that you ordered channel letters, which are individual illuminated letters designed to be mounted separately onto a wall or surface. This is completely standard for this type of signage and is how all channel letters are manufactured and delivered across the industry.
Channel letters are not a plug and play product. They are designed to be professionally installed by a qualified electrician, which is standard practice for any illuminated signage of this type. This is something we recommend to all of our channel letter customers.
We are sorry if this was not made clear enough prior to your purchase and we are always happy to advise on installation requirements. Please feel free to reach out to us at [email protected] if you need any further assistance.
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