On time and good quality
We received our LED custom logo sign a few days earlier than requested. Everyone loved the sign and are discussing getting additional ones made.
About Create Neon
Data updated- Website
- createneon.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 73 reviews
- Replies to negative
- 73% (11/15)
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About this business
At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers.We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business.Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed.We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand.With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.
Written by the business, not verified by us.Is Create Neon legit?
Create Neon (createneon.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, noting that the custom neon signs arrive bright, clean, and beautifully crafted for various spaces. People also appreciate the remarkably fast delivery times, the smooth ordering process, and the consistently helpful assistance provided by the team throughout the design journey. Some reviewers were not happy with technical issues, such as malfunctioning lights and completely unresponsive customer support when trying to resolve urgent problems. A few other people also felt that receiving items with broken parts, loose internal wires, or incorrect plugs created unexpected installation challenges.
Auto-generated from all reviews of this business. For reference only.What people say
I love it
I love it , fast delivery, good customer service 🙏
Great Customer Service
Great company to work with. Had an issue after a few months and they were quick to help. Will definitely be purchasing more signs in the future.
Love it look great on my food truck
Amazing Quality and Service!
We ordered our first custom neon sign from Create Neon with our logo and were so impressed with the quality and customer service that we ordered another one to hang in our office! The signs turned out even better than expected — bright, clean, and beautifully made. Highly recommend Create Neon for anyone looking for top-notch quality and great service!
zero communication on when the item…
zero communication on when the item will arrive. We asked if it is a jbox or plugin install. No response for over a week. Come to find out it is a jbox install, which as you know requires an electrician vs plugin. Then when the item arrived, one O did not light up. I have emailed and texted, and finally received a measly response that they will get back with a solution.
Reply from Create Neon2025-10-18
I’m sorry to hear you felt disappointed. Your sign was tested and working before it left our factory, but it seems the “O” was damaged during installation. We’ve already remade that part and are sending it to you by express shipping at no cost. I do think your review was a bit unfair, as we’ve done our best to resolve the issue quickly and professionally. Our signs are always made to industry standards and are best installed by a qualified electrician. Kind regards, Jordan
The sign came out really nice
The sign came out really nice. Sent the m logo from my business card it matched perfectly
Amazing thank you
Great quality and very affordable
Online experience top notch!
This is the first online service that got it right! I shared my logo and design and BAM 💥!!!!!! They came through without any issues! I am pleased this will hang in my trailer and can’t wait to show it off!!
Nothing like the mock-up draft!
The draft they sent did not look at all like what was sent…and no returns! Will never order from there again! Very disappointing! You can’t even see the main part of the design!
Reply from Create Neon2026-04-27
Hi Lisa, thank you for your feedback. We are sorry to hear you were disappointed with your sign, however we want to provide some clarity for anyone reading this. The sign was produced precisely to the agreed specifications and approved mockup. Every detail of the final product matched what was signed off prior to production. We take great care to ensure our mockups accurately represent the finished product and in this case the sign was built exactly to that standard. We would welcome Lisa to reach out to us directly at [email protected] so we can review the mockup and final product side by side and address any specific concerns. Create Neon
Product was great as promised
Product was great as promised designed our logo very happy with our product it came quickly and it was perfect
Excellent communication and service…
Excellent communication and service from Jordan. Delighted with my second and new larger neon
I have tried numerous times to make…
I have tried numerous times to make contact thru email and phone calls to support. No answers from you yet. I was told a step by step instructions would be included as well as a hanging/install kit. I received neither and need assistance immediately.
This came out way better than expected
This came out way better than expected! Very clean work. Will buy from them again!
So far, I love it!
Overall and so far, I’m super happy. The sign is beautiful and looks sturdy. I think I see the glue a bit but it doesn’t bother me that much if it’s ensuring longevity. It’s been a couple of weeks since it’s been installed so I’m just glad it looks amazing and looking forward to it lasting. I’m also very pleased with the customer service and delivery. Thank you!
This was the first order with Create…
This was the first order with Create Neon. We were very impressed!
Amazing sign‼️ I’m extremely satisfied
Love the item
Love the item. Just needs better customer service.
I worked with Saadia on this order
I worked with Saadia on this order. He was very responsive and helpful. Had an issue with expedited shipping falling off the charge and Saadia remedied it quickly. Thanks!! Now can’t wait to see how the neon sign I ordered looks when it arrives.
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