Adella was incredibly patient
Adella was incredibly patient, professional and timely! Super impressed with my experience. Amazing customer service is obviously the backbone of this company, bravo!!!
About CUSTOMPINS.CA
Data updated- Website
- custompins.ca
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
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About this business
● Custompins is a professional manufacturer of custom pins. To provide the best quality lapel pins at the most competitive prices, on-time delivery with fast shipping all over Canada.● We have been making custom lapel pins for more than 20 years. Our personalized pins sell well all over the world, and we strive to be the best in this field and provide the best custom pins to customers in our primary mission.
Written by the business, not verified by us.Is CUSTOMPINS.CA legit?
CUSTOMPINS.CA (custompins.ca) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and representatives for being exceptionally helpful, patient, and communicative throughout the entire design and ordering process. Reviewers mention that support agents go above and beyond to ensure every custom detail and request is handled with professional care. People also deeply appreciate the final items, noting that the custom pins and patches feature vibrant colors and top-notch craftsmanship. Consumers consistently highlight the surprisingly fast turnaround times and reliable shipping services. Many buyers state they are eager to place repeat orders for upcoming events and projects.
Auto-generated from all reviews of this business. For reference only.What people say
They customized it very much after the…
Jessica, my associate, customized it very much after the initial pre production test had been made, which I appreciate a lot. Quality of product was just OK, but the value per dollar was excellent!
3 times a repeat customer
This is my 3rd order at gsjj --- and i'll be back again next year! Sally is a rockstar and is my go to!!
Camp Pins
Jennie was happy to work with us! The pins are perfect!
Jessica did an excellent job throughout…
Jessica did an excellent job throughout the whole process.! Quick and professional response and proper information and guidance.! Thank you!
Would recommend
The product was professional in look and feel, good price for the quality and quick turn around time. Amber was incredibly helpful in ensuring the accuracy of the product and maintained communication throughout the entire process
Jessica was very attentive to our…
Jessica was very attentive to our emails and provided proofs faster than we thought possible
Very quick and good service.
Very quick and good service. I spoke with Rachel and she gave me all the information I needed to confirm my order. Prices are good even for small quantities.
Jessica
Jessica, is top notch, super friendly and super knowledgeable. She is so speedy with her responses and very professional. Highly recommend
Great service from Amber
Great service from Amber, good communication, and the pins were as advertised.
Excellent products
. Product was top notch. Fast communication and product received before expected date. Alex was great to deal with.. Would definitely order again
Fast, great quality, Sally very helpful
Fast, badges look great, Sally was very helpful. Will be ordering more
Teresa was great!
Jessica is always super supportive
Jessica is always super supportive. She is quick with her response and nails the design every time. We have ordered patches and pins several times and the product always arrives exactly as expected.
Nancy was amazing to work with
Nancy was amazing to work with! She took the time to listen to what we needed, helped us choose the right colours, and provided so many great options. She was incredibly patient throughout the process. The quality of the custom lapel pins exceeded our expectations, and everything was completed on time. Great service from start to finish—we'll definitely be using Custom Pins for future projects!
Great buy
Great buy and excellent service
I had a complicated order with multiple…
I had a complicated order with multiple designs and Rachel was great in terms of sorting things out.
AMAZING CUSTOMER SERVICE AND GREAT…
AMAZING CUSTOMER SERVICE AND GREAT PRODUCT!
5 Star Service
Excellent experience from start to finish. Nancy was a pleasure to communicate with, always providing quick responses and helpful updates. The team did a great job bringing our vision to life, the pins arrived ahead of schedule, and they've been very well received by everyone. Highly recommend!
Excellent customer service
Excellent customer service. Helped us modify the design and it turned out even better than imagined. Fast shipping. Quality is 10/10. We will use this company for all our patches. Can’t recommend enough. Jessica was incredibly helpful!!
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