Jessica was amazing and kept me up to…
Jessica was amazing and kept me up to speed on the entire process. I even got a video of my custom badge so I could 100% approve it before it went into full production. Definitely recommend.
● Custompins is a professional manufacturer of custom pins. To provide the best quality lapel pins at the most competitive prices, on-time delivery with fast shipping all over Canada.● We have been making custom lapel pins for more than 20 years. Our personalized pins sell well all over the world, and we strive to be the best in this field and provide the best custom pins to customers in our primary mission.
Written by the business, not verified by us.CUSTOMPINS.CA (custompins.ca) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and representatives for being exceptionally helpful, patient, and communicative throughout the entire design and ordering process. Reviewers mention that support agents go above and beyond to ensure every custom detail and request is handled with professional care. People also deeply appreciate the final items, noting that the custom pins and patches feature vibrant colors and top-notch craftsmanship. Consumers consistently highlight the surprisingly fast turnaround times and reliable shipping services. Many buyers state they are eager to place repeat orders for upcoming events and projects.
Auto-generated from all reviews of this business. For reference only.Jessica was amazing and kept me up to speed on the entire process. I even got a video of my custom badge so I could 100% approve it before it went into full production. Definitely recommend.
Leah was great to work with. Try responsive and offered suggestions based on their experience. The product arrived a week ahead of schedule and exceeded all expectations
Violet was very professional, fast and kind!
Nancy really helped to make this an exceptionally smooth and pleasant transaction! Our pins arrived quickly and look perfect. We really like working with her and this company for our retail pin needs.
I've ordered my last 5 or 6 custom badges from here and love working with Jessica who goes above and beyond to make sure my design is perfect and at great price. The quality is great and we always receive our order very fast.
Jessica was super helpful and everything went smoothly with our order
Super helpful!! Rachel made the experience smooth and issue-free.
Polaris was there to help me through all the stpes until delivery. So he was there all the way. Polaris helped me out with all of my revisions to ensure that I had the perfect product. He reviewed the sample patch after I made some comments before launching into production which made the whole thing perfect when I received them. I also was glad to be offered a deal on vinyl stickers for the same design. When I received the products they were in great packaging.
I had an amazing experience working with Adella! She answered every question I had promptly, was incredibly patient with all of my edits and design changes, and made the entire process so easy. The quality of the final product exceeded my expectations, and the production and delivery were impressively fast. From start to finish, the customer service was outstanding. I couldn't be happier with the experience and would highly recommend Adella t GSJJ.ca to anyone looking for excellent service and a high-quality product. Thank you so much!
Jessica at GG-JJ.com help me through a big order, first order ws great.
Pins surpased my expectations. The ordering process was smoother than I thought it'd be. Rachel was amazing to deal with. Will definitely be a return costumer
The product quality is great! Kalyn was an amazing help through the whole process.
I was a bit skeptical of using Patch.com (jj-gsj.com) But representative Jessica was amazing. She answered all my questions and was easy to plan my order. She gave me the best deal available on all my order. The products (embroidery patches) quality were better than expected. I will, and have used them again.
We decided to buy some company pins for our annual retreat to give to our employees, and the person we dealt with (Ingrid) was very helpful and responsive and was able to get our pins done and delivered at a perfect time! Definitely will use this company again in the future.
It was so easy to work with Rachel. She was reponsive, fast and the product was great.
Lynne was extremely helpful and delivery times were great.
We had placed an inquiry with this company online for a large give away pin order. Grace was our point of contact and she was friendly and attentive for all of our needs and changes. We submitted multiple revisions and inquiries and always followed up quickly with photo revisions so we could see what the change would look like. Once paid for we were shown photos of a prototype before full production began. Even one small tweak was included in the final product. Shipping was quick and well packed. Will use them again and recommend; especially Grace.
Absolutely amazing! I love Sally so much and she was so incredibly helpful despite the back and fourth we gave her with feedback. Super understanding, patient and attentive. We WILL be ordering from her again. We ordered pins for a campaign.
Great experience from start to finish! The ordering process was smooth, communication was clear, and everything arrived as expected. Ingrid was especially helpful throughout the process—responsive, friendly, and quick to answer any questions I had. Thank you, Ingrid, for the excellent customer service. I would definitely order from CustomPins again!
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