Great service, sharp attention to detail, and fair pricing.
Great service, sharp attention to detail, and fair pricing. Sally was excellent. Will be back.
About CUSTOMPINS.CA
Data updated- Website
- custompins.ca
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
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About this business
● Custompins is a professional manufacturer of custom pins. To provide the best quality lapel pins at the most competitive prices, on-time delivery with fast shipping all over Canada.● We have been making custom lapel pins for more than 20 years. Our personalized pins sell well all over the world, and we strive to be the best in this field and provide the best custom pins to customers in our primary mission.
Written by the business, not verified by us.Is CUSTOMPINS.CA legit?
CUSTOMPINS.CA (custompins.ca) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and representatives for being exceptionally helpful, patient, and communicative throughout the entire design and ordering process. Reviewers mention that support agents go above and beyond to ensure every custom detail and request is handled with professional care. People also deeply appreciate the final items, noting that the custom pins and patches feature vibrant colors and top-notch craftsmanship. Consumers consistently highlight the surprisingly fast turnaround times and reliable shipping services. Many buyers state they are eager to place repeat orders for upcoming events and projects.
Auto-generated from all reviews of this business. For reference only.What people say
Amber was a great sales rep
Amber was a great sales rep. She communicated with us very well every step of the way. She was always very professional and courteous.
Fast response
Fast response, great quality, great communication,
Quality production - the pins look great
easy to use website. Good responsiveness to finalize the design, including making some last minute adjustments to the final proof. Pins were delivered on time and looked great. Sally was really helpful in answering questions and tracking the order through to completion. Thanks!
Beautiful pins and great customer service
The process of selecting the pin and options on the website was easy. The follow up and communication with Lonni was excellent - she made the whole thing a breeze and was very friendly. We are very satisfied with the enamel pins we received - the detail is excellent and the colours are vibrant. Will definitely be ordering more!
Excellent customer service
Excellent customer service. Nancy was my representative for the two instances where I purchased custom pins. She was extremely responsive, helpful and friendly. I recommend their products, and very fast shipping.
High quality product
My design for our pin was proofed by Ingrid in several options offering me the opportunity to choose a pin that met our price point, size and materials. Communication with Ingrid was prompt and clear. Pins arrived on time in immaculate condition. Feedback from the pins is positive saying the pin is “beautiful and vibrant“. Will order again.
Great experience!
Kalyn offered an exceptional customer service experience, and the pins we ordered were excellent quality! Product arrived quickly, and communication throughout was excellent.
I had a great experience with… custompins.ca and Jennie
I had a great experience with CustomPins.ca. From the beginning, Jennie was professional, responsive, and extremely helpful throughout the entire ordering process. She answered all of my questions promptly, provided clear guidance on design options, and made sure everything was handled smoothly from proof approval to delivery. The final custom pins exceeded my expectations. The quality was excellent, the colors were vibrant, and the attention to detail was impressive. Production and shipping were completed on schedule, and the entire process was hassle-free. A special thank you to Jennie for her outstanding customer service. Her communication and commitment to ensuring a positive experience made all the difference. I would highly recommend CustomPins.ca to anyone looking for high-quality custom pins and excellent support.
Great communication from Rachel
Great communication from Rachel, and she was was helpful in finding a resolution with a UPS shipping issue. Would order from custom pins again.
Amazing experience from start to finish!
I am extremely happy and impressed with both the product and the overall experience. The quality exceeded my expectations, and the attention to detail is evident in every aspect of the product. The pricing was very fair, especially considering the excellent quality received. What truly stood out was the outstanding customer service. Rachel was absolutely amazing to work with—she was fast, professional, courteous, and responsive throughout the entire process. Her communication was clear and timely, and she made sure every question and concern was addressed promptly. From start to finish, the correspondence and customer care were exceptional. It's rare to find a company that combines high-quality products with such outstanding service. I highly recommend them and will definitely be a returning customer. Thank you, Rachel, for making this such a positive experience!
Good service
Good service , response very fast , thank's recommand !!!
Teresa provided excellent customer…
Teresa provided excellent customer service.
Great product and fantastic…
Great product and fantastic personalized service. Nancy was a big help to sort out final details and make some final changes that were needed after the initial request.
Thank you Rachel
Thank you Rachel, for an amazing customer experience. You were so fantastic with meeting us halfway with the deadline, providing the proofs we wanted and creating the vision we had for them. Thanks for being so professional and courteous, I look forward to working with you on future projects.
High Quality, Great sevice!
I really liked the quality of the pins. They came out exactly as I had hoped. Colourful and rugged. Sally provided exceptional communication throughout. Good prices too.
Exactly what I hoped for
Exactly what I hoped for. Professional quality lapel pins for our upcoming event. Luby and the team did a great job and very fast turn around. Thanks again !
I found GS-JJ (Custompins.ca) on a…
I found GS-JJ (Custompins.ca) on a whim, and I was a little hesitant to try them. But the results have been amazing. Super fast, designs that meet my expectations, and working through Nancy is a breeze. Would highly recommend!
Excellent service
Excellent service! The team was highly responsive, professional, and very helpful from start to finish. Communication was clear and prompt, making the entire experience smooth and hassle-free. Would definitely recommend and purchase again.
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