● Custompins is a professional manufacturer of custom pins. To provide the best quality lapel pins at the most competitive prices, on-time delivery with fast shipping all over Canada.● We have been making custom lapel pins for more than 20 years. Our personalized pins sell well all over the world, and we strive to be the best in this field and provide the best custom pins to customers in our primary mission.
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Is CUSTOMPINS.CA legit?
CUSTOMPINS.CA (custompins.ca) has a 5.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and representatives for being exceptionally helpful, patient, and communicative throughout the entire design and ordering process. Reviewers mention that support agents go above and beyond to ensure every custom detail and request is handled with professional care.
People also deeply appreciate the final items, noting that the custom pins and patches feature vibrant colors and top-notch craftsmanship. Consumers consistently highlight the surprisingly fast turnaround times and reliable shipping services. Many buyers state they are eager to place repeat orders for upcoming events and projects.
Auto-generated from all reviews of this business. For reference only.
We ended up ordering banana pins from your company, and it was the best decision we made! The pins turned out even better than we expected.
Kalyn helped us throughout the process and provided amazing customer service. They were incredibly quick to clear up any confusion we had and always responded promptly to our questions. Our order also arrived much sooner than we anticipated.
We'll definitely be ordering from you again because of the outstanding quality of the pins and the excellent experience we had with Kalyn. Thank you so much!
This was a fantastic experience. I am really impressed with their communication and quality. But what I am really impressed is with their sales process. I had received other quotes in Canada, and they were willing to work with me. Specially Sally, she was amazing. I am so grateful to have found this company. There will be plenty of other orders to come!!!
Amazing customer service and communication at each step Received proofs and design approval requests. Super timely work and I felt like they made me a priority
Jessica delivered excellent service, excellent communication, excellent product quality all for a excellent value and on time. My client is incredibly happy. The entire experience was seamless and comfortable. Thank you Jessica for making me look so good!
We are so happy with how our custom pins turned out, and working with Lynne made the entire production process incredibly easy from start to finish. The craftsmanship on the pins is beautiful, with clean lines and vibrant colors that make our designs look exactly how we envisioned them. Seeing our concepts turned into such high-quality pieces is great for our team, and we really appreciate gs-jj delivering such excellent manufacturing. Great value!
The staff member that received them is very particular and she loves them. Thank you Landy for your help in creating the product; helpful customer service. Very customizable and discount for later shipping times that were still quick.
Great service and high-quality medals! Taina is a wonderful person who was very helpful, friendly, and quick to respond. I truly appreciate her support and the excellent quality of the product. Thank you for making the experience so smooth!
It was a pleasure to work with Ingrid!!
She was quick to respond and make adjustments to my order when I need to. And I made a lot of changes. She was very patient with me. I would love to work with her again in the future!!!
A very positive experience from start to finish. Nancy provided exceptional service — she was knowledgeable, responsive, and made the entire process seamless. The final product exceeded our expectations in quality, pricing, and turnaround time. I would definitely recommend working with Nancy and the team.
I was in need of custom patches and stickers and working with Jessica was great as she guided me throught the entire process and helped me get what I wanted. The Patches / Stickers turned out awesome and better than what I could have imagined. Any future patch / sticker requirements will be through Jessica.
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