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Woodland Power Products, Inc.

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200 reviews

4.8200 reviews
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About Woodland Power Products, Inc.

Data updated
Website
cyclonerake.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
86% (6/7)
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About this business

Our Company is Woodland Power Products, Inc., and we design, manufacture, and sell great products to make your life outdoors a lot easier. We've been in business for nearly 28 years and we are proud of our products and each and every person in our company that supports them. Our Cyclone Rake, the lawn and leaf vacuum that started it all, connects to virtually any riding mower, turning it into a high capacity property cleanup machine. It comes complete with a 6-Month Peace of Mind Trial, great warranties, and support that will exceed your expectations. We're proud of what we do and thank you for being part of our community.You can visit us by simply clicking on this link.https://www.cyclonerake.com

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Is Woodland Power Products, Inc. legit?

Woodland Power Products, Inc. (cyclonerake.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful support team and knowledgeable staff for patiently guiding them through the entire purchasing and smooth ordering process. People are also deeply impressed by the premium build quality of the leaf collection systems and how efficiently they operate in large yards. Some reviewers were not happy with specific hardware components, mentioning that certain mower deck adapters or hitch bars required unexpected modifications to fit correctly. Others also noted occasional missing small parts or expressed that technical support fell short when troubleshooting unique installation issues.

Auto-generated from all reviews of this business. For reference only.

What people say

It's not complete yet but I did try it…

It's not complete yet but I did try it out. It has done an excellent job for the first run i made with it. The instructions were great no trouble getting it together.

Reply from Woodland Power Products, Inc.2025-11-20

Hi Roger, thanks so much for the great 5-star review! We’re so glad to hear your Cyclone Rake performed well right out of the gate—and it’s even better knowing the setup went smoothly thanks to the instructions. That first run is always exciting, and it sounds like you’re off to a strong start. If you need anything as you finish getting things dialed in, don’t hesitate to give us a shout. We’re always here to help make sure everything is working just the way it should. - The Cyclone Rake Team

Just received my packages

Just received my packages, looking forward to using it. Several of my neighbors have one and they seem to like it.

Reply from Woodland Power Products, Inc.2025-11-20

Hi Gary, thanks so much for the 5-star review! We’re thrilled to hear your Cyclone Rake has made it to you safely and that you’re already hearing good things from the neighbors. It’s always encouraging when you see others in the area getting great results—that’s how a lot of folks come to join the Cyclone Rake family. When you're ready to put it to work, we think you'll be just as impressed. And if you ever have questions, need tips, or want help with setup, we've got detailed instructions, helpful videos, and a support team always ready to assist. - The Cyclone Rake Team

New client I found your product fit…

New client I found your product fit my needs. I ran into a glitch while ordering and phone line agent was supportive. I have not yet received or used your product but I look forward to it’s arrival .

Reply from Woodland Power Products, Inc.2025-11-20

Hi Stephen, thank you for the thoughtful 4-star review and for choosing Cyclone Rake! We're glad to hear our phone team was able to support you through the ordering glitch—it means a lot to us that you took note of that. We work hard to make sure every step of the process is as smooth as possible, but when something doesn’t go quite right, we’re always here to help fix it. Once you’ve had a chance to put your Cyclone Rake to work, an update would be wonderful to hear. Your first impressions help us make sure everything is running just the way it should, and the team is always ready to lend a hand if anything comes up. - The Cyclone Rake Team

The cyclonerake work good.

Reply from Woodland Power Products, Inc.2025-11-17

Hi Shawn, thanks so much for your 5-star review! We're glad to hear the Cyclone Rake is working well for you. It’s always great to know when a product does exactly what it’s supposed to—and makes yard work easier in the process. If you ever have any questions or need tips on getting the most out of your unit, don’t hesitate to give us a call or shoot us a message. We’re here to help long after the sale. Enjoy your clean yard and thanks again for taking the time to share your experience! - The Cyclone Rake Team

Product and instructions for assembly…

Product and instructions for assembly are high quality.

Reply from Woodland Power Products, Inc.2025-11-17

Hi Samuel, thank you for the great 5-star review! We’re really glad to hear that the product and assembly instructions met your expectations. We put a lot of care into making sure both are top-notch because we know how important it is for things to work right straight out of the box. If you ever have questions down the road or need help getting the most out of your Cyclone Rake, don’t hesitate to reach out. We’re just a phone call or email away and always happy to help. - The Cyclone Rake Team

I had some questions

I had some questions . Customer service responded quickly . They were very helpful and pleasant .

Reply from Woodland Power Products, Inc.2025-11-17

Hi Michael, thank you so much for the kind review and the 5 stars! We're really glad to hear our Customer Service team was quick to respond and able to help in a friendly, helpful way. That’s exactly the experience we aim to provide. When you’ve got questions, you deserve quick and clear answers from someone who genuinely cares. If anything else comes up down the road, don’t hesitate to reach out. We’re always here to support you, before and after the sale. - The Cyclone Rake Team

Commercial Pro Rear Wheel axle broke

Had an issue with my Commercial Pro Cyclone Rake rear wheel. Spoke to Nicole and she was able to send me to correct person, and my issue was resolved. For the overall cost of this Cyclone Rake, Woodland Product uses an inferior wheel and hub, they need to upgrade to a solid hub, not a two-piece made in China

Reply from Woodland Power Products, Inc.2025-11-17

Hi Dale, thank you for the honest and thoughtful 5-star review. We're really glad to hear that Nicole was able to point you in the right direction and get your issue resolved promptly—our team takes a lot of pride in making sure you’re never left hanging when something needs attention. We also appreciate your feedback on the rear wheel and hub. Insight like yours is extremely valuable as we’re always looking to improve the long-term durability of our products. It’s clear you’ve put your Commercial PRO to work, and we want it to stand up to that kind of use year after year. - The Cyclone Rake Team

Spoke with Nicole

Spoke with Nicole. Very pleasant answered and explained my questions very well. Very knowledgeable. Very pleasant.

Reply from Woodland Power Products, Inc.2025-11-19

Hi Raymond, thank you so much for the 5-star review! We’re thrilled to hear that Nicole was able to assist you so clearly and pleasantly—she’s certainly one of the best at making sure customers feel confident and supported every step of the way. If you ever need anything else or have more questions down the line, we’re always here and happy to help. - The Cyclone Rake Team

Did not start putting it together

Reply from Woodland Power Products, Inc.2025-11-17

Hi Joseph, thanks so much for the 5-star review! We appreciate you taking the time to share your experience, even in the early stages! It sounds like you're just getting ready to dive into assembly. When you do, don’t forget we’ve got a detailed manual and step-by-step videos to help make the process as smooth as possible. And if you hit a snag, our customer support team is just a phone call or email away—we’re always happy to help. We hope the Cyclone Rake serves you well for years to come, and we’d love to hear how it’s working out once it’s up and running. - The Cyclone Rake Team

Quality and service are beyond reproach

Everything came in separate boxes and was clearly marked, especially which one to open first. The instruction/assembly manual is a work of art. Probably the best I have ever seen in my 70 years. Diagrams and pictures are well laid out. In addition, there are numerous videos to guide you if you need more help. Possibly the ONLY recommendation I could make is for Woodland Power Products to send a helper, ha. This machine is fantastic. I would give them 10 stars if that were an option. You will not be disappointed in the customer service, quality of materials, and instruction manual.

Reply from Woodland Power Products, Inc.2025-11-17

Hi Gary, thank you kindly for the wonderful 5-star review! We’re absolutely thrilled to hear how impressed you were with our packaging and assembly instructions. “A work of art” is high praise, and we’ll be sure to pass your comments along to the folks who spend a lot of time making sure those manuals are as user-friendly as possible. We're also glad the videos came in handy—they’re one of the ways we try to make sure every step feels clear and manageable. And while we can’t include a helper in every box (though that did give us a chuckle), we’re always just a phone call or email away if any questions pop up down the road. - The Cyclone Rake Team

A little upset that the whole shipment…

A little upset that the whole shipment was at the fedx hub and everything showed up to my house except the chassis,

Reply from Woodland Power Products, Inc.2025-11-17

Hi Jason, thanks for taking a moment to share your review, and we truly appreciate the 4 stars. It’s great that most of your order made it right to your door, though we know it’s a real headache when one key piece gets held up at the carrier’s hub. Our crew keeps a close watch on shipments, and we saw that the chassis was delivered today. Everything should now be in your hands so you can move forward with assembly. If you run into any questions while putting things together, the assembly manual and videos are a big help, and our team’s always just a call away. Thanks again for sticking with us and for choosing Cyclone Rake. - The Cyclone Rake Team

Satisfied customer

Hardware arrived very quickly (ordered on Friday, everything arrived Tuesday & Wednesday). Assembly instructions were easy to follow and assembly was straightforward and simple. There were several nylon nuts missing otherwise I am satisfied. Cyclone rake works very well but towing is a bit tricky (fishtails a lot) with my Kubota zero-turn.

Reply from Woodland Power Products, Inc.2025-11-15

Hi Steven, thanks for taking the time to leave a thoughtful review—we really appreciate it. It’s great to hear your Cyclone Rake arrived quickly and that the assembly process went smoothly. We’re proud of our detailed instructions and video support, so it’s good to know they helped get you up and running without a hitch. We’re sorry to hear a few nylon nuts were missing from your package. That’s definitely not something we want slipping through the cracks. A member of our team will be reaching out shortly to make sure you get exactly what you need to finish the job right. Also, thank you for the note about using your zero-turn Kubota. Towing with certain zero-turn mowers can take a little finesse, and we’re happy to provide tips or guidance that may help improve your operation. We’re here for you anytime you need support—before, during, or well after your purchase. - The Cyclone Rake Team

Great power

Great power. Good directions for assembly. Did exactly what it said it would do.

Reply from Woodland Power Products, Inc.2025-11-15

Hi Kevin, thanks so much for the 5-star review! We're thrilled to hear your Cyclone Rake is delivering the power you expected and that the assembly instructions made setup a breeze. We work hard to make sure everything from delivery to operation is as smooth as possible, so it’s great to know the experience met your expectations. If you ever need any help, whether it’s maintenance tips or adding accessories down the line, our team is always here to help out. - The Cyclone Rake Team

service

service, Tanya was very helpful

Reply from Woodland Power Products, Inc.2025-11-15

Hi Brad, thank you so much for the 5-star review! We're glad to hear that Tanya was able to help you out—she’s a real asset to our team, and we’ll be sure to pass along your kind words. It means a lot to us that our service made a positive impression. If you ever need anything down the road—parts, tips, or just a quick answer—you can count on us to be here. - The Cyclone Rake Team

My husband bought this rake

My husband bought this rake. Took awhile to put together, but was worth it. It worked wonderfully. He used it for the first time yesterday. It came 2 days ago. The issue he had was he glanced off a tree with the cart and it slightly bent the pole. When he went to bend it back, it snapped in 2. It's very thin. He has had to order a new metal bar already.

Reply from Woodland Power Products, Inc.2025-11-19

Hi Linda, thank you for sharing your review. We're glad to hear that the Cyclone Rake is working wonderfully for your husband and that the delivery was so prompt! We completely understand that assembly can take a little time, but it’s great to know it was worth the effort. As you mentioned, accidents can happen, and we’re sorry to hear about the broken side tube. Our Sales Manager did reach out, and we’re always happy to help however we can. While we design our parts to be strong yet lightweight for ease of use, this balance sometimes means a component gives way to prevent more significant damage to the unit. If you have any other questions or need further assistance, please don’t hesitate to reach out. We're always here to help and keep you up and running for seasons to come. _ The Cyclone Rake Team We’re here for anything else you need and appreciate you being a part of the Cyclone Rake family!

The sales team was true to their word

The sales team was true to their word. I got a call from them to correct a small miss under standing as they are a small family company they treated me like one. Thank You from my heart.

Reply from Woodland Power Products, Inc.2025-11-14

Hi Dan, thank you for such a heartfelt review—it truly means a lot to us. We're so glad our team was able to clear up the misunderstanding and that you felt treated like part of the family—because that’s exactly how we want every customer to feel. We know from our own experience that when you’re working with good people and honest communication, it makes all the difference. It was our pleasure to set things right, and we’re grateful for the opportunity to do so. If you ever need anything else, we’ll be right here, ready to help. - The Cyclone Rake Team

2nd leaf vac - hope to go another 12 years…

This was our 2nd purchase and lady was very helpful in order to get the updates that we wanted - also gave us her extension number for further follow-up if needed which is so rare these days and much appreciated

Reply from Woodland Power Products, Inc.2025-11-15

Hi Gene, thank you so much for coming back to us for a second purchase—and for taking the time to leave such a thoughtful review. We're thrilled to hear that our team member was able to provide the kind of personal touch that's getting a bit too rare these days. Giving a direct line for follow-up is just one way we make sure folks don’t feel like they’re calling into a black hole. At Cyclone Rake, we’ve always believed it’s not just about the equipment—it’s about the people and the service behind it. We’re glad that commitment came through in your experience. If you ever need anything down the line, you know exactly who to call. - The Cyclone Rake Team

Works great, but can't do 5 stars

After 2 uses so far, my Z-10 is working great! So why 3 stars? 1. They did not offer a mower deck adapter large enough to fit my Kubota ZD-28, so they sent the largest one they make. It easily took 5 man days of work (plus think time) to get the MDA to seal up properly, but I admit to not being the fastest at such projects. 2. The mounting hardware they sent with the MDA did not properly fit the shape of that adapter. Some cutting/welding was required to match the hardware to the contour of the adapter. This was a 'you gotta be kidding me' moment. Their factory mounting hardware SHOULD fit their adapter. 3. After a few calls to tech support to work through these issues, I felt they weren't really 'into' helping much. I was on my own. But, with all the above in the rearview mirror, I am happy to say the Z-10 does a killer job of vacuum/dicing up leaves and pine needles. I may be ordering the 'power lift unloader' accessory, because a full debris catcher is way heavier than I expected.

Reply from Woodland Power Products, Inc.2025-11-15

Hi Emil. thank you for the detailed review—and for sticking with it through some serious setup challenges. We're glad to hear the Z-10 is running strong and making a real difference in your yard. That’s exactly the kind of performance we aim for. You brought up some fair and important points. The fit-up issues with the mower deck adapter and the hardware not matching properly should’ve been a smoother experience. It’s not what we want for anyone, and that feedback is already being shared with our teams to prevent it down the line. We’re also sorry to hear the support didn’t come through in the way it should have during those early calls. That’s not the kind of help we’re known for, and we appreciate you letting us know. One of our team members did reach out recently—please know the door’s open whenever you need us, whether that’s for setup tips, guidance on the Power Unloader, or anything else down the road. Thanks again for choosing Cyclone. Even with the hiccups, we’re thrilled the Z-10 is earning its keep in your yard. - The Cyclone Rake Team

Excellent lawn vacuum!!

Nicole was excellent in my discussion to purchase. The 6 month return policy helped. The assembly was really easy! I would say the mower mount was the most difficult. After using it and having a clog. I cut away 3 inch of deck as this was causing it clog. Once the clog was fixed it worked Great! It has exceeded my expectations. The motor started on the first pull. I would highly recommend this product!!

Reply from Woodland Power Products, Inc.2025-11-14

Hi Jim, thanks so much for the fantastic review! We're thrilled to hear your Cyclone Rake is exceeding expectations—and even more so that Nicole was helpful during your decision-making process. She’s a true asset to our team, and it’s wonderful to know she made things easier for you. It sounds like you tackled the setup with determination, and we appreciate you sharing the honest insight about adjusting your mower deck. That kind of real-world experience helps us continue to improve both our designs and the guidance we provide. We’re especially glad the engine started right up and that you're getting strong performance out there. If you do decide to go with the Power Unloader, don’t hesitate to give us a ring—we’re happy to walk you through how it works and whether it’s a good fit for your setup. - The Cyclone Rake Team

Great service.

A pet was missing but it turned out to be a late delivery issue from fed-ex. When I reported it the service dept. was right on it with check ins and follow ups. I will say they have the best service group I’ve ever worked with.

Reply from Woodland Power Products, Inc.2025-11-15

Hi Brian, thank you for taking the time to update your review—we’re glad to hear everything was sorted out. Shipping hiccups can happen now and then, but it’s great to know our team was able to quickly step in and keep things on track. We’re especially proud of the folks on our service team, and hearing that they made such a strong impression means the world to us. We’ll be sure to pass along your kind words to everyone involved. If you ever need a hand down the road—whether it’s a question, a part, or just some advice—we’re always ready to help. - The Cyclone Rake Team

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