Deeper

Good Service

Orderd a new cabel charger, Ferry fast dileverd

Product and delivery service

The company Deeper works very…

The company Deeper works very quickly,has good employees with whom it is very pleasant to communicate, and you can also quickly and concretely agree on something.

A must for Anglers, Quest Deeper 👍🏻

Delivery was on time the product was well packed and my emails were always answered, wow what a great bit of kit, a must for anglers who like to fish under overhanging trees, brilliant for getting to those hard spots, as for the mapping and navigation it’s brilliant. A must for all anglers.

Delivery

Delivery, Service.

deeper sona

Hei I bought a Deeper Sonar that was used for one season. After only a few uses, the temperature sensor started showing incorrect readings, so I contacted Deeper and sent it in as a warranty claim. They concluded that the cause was user error, without giving any proper explanation, and therefore stated that it was not covered under warranty. Instead, they offered me a more expensive model with a 25% discount, but even after the discount it is still cheaper to buy it from a store here in Norway. I explained that the sonar was used for ice fishing in temperatures between -10°C and -20°C, where it is possible for the sealing gasket to shrink and allow water to enter. However, they claimed that the seal is designed for such temperatures, without testing the product under those actual conditions. As a user, it is difficult to do anything wrong when attaching the cover correctly, with the arrows aligned toward each other exactly as described in the instructions. I find this very disappointing when buying such an expensive product and expecting better quality and customer service. To me, this feels like a disposable one-season product, and I would strongly advise others not to buy it.

This is one of the best bait boats on…

This is one of the best bait boats on the market, it has so many good features with it, and they are bringing out more this year for the boat. You can not go wrong with the price compared to other brands,that are maybe twice the price of a deeper quest bait boat. It’s simply the best, easy to set up and a great price, easy to order straight from deeper themselves. I can’t wait to use it for my trip to France.

Delivery time was horrendous

Delivery time was horrendous. The website did suggest delays in shipping. However that implies a few extra days potentially. 3-4 weeks later the order had still not been shipped and customer service just repeated the same excuses in generic responses. I cancelled my order with them as they don't deserve my thousands of pounds for a bait boat. Taking my money to a company that can supply what they offer and have much better customer service. Buy with caution.

Great customer care service

Just a neat product

Just a neat product. Shipping was quick.

Arūnas FerencaLithuania · 1 review · Experienced 2026-05-18 · Posted 2026-05-18

Service and User Experience

I bought the boat as soon as the presale started. The setup and usage are simple and convenient. The boat itself is lightweight, and the battery life is excellent. I’ve used it quite a lot without any major issues. After some time, I noticed connection problems. When the boat was around 200 meters away, it would lose connection with the controller. I contacted the Deeper support team for assistance and brought the boat in for service. Within a few days, they replaced the faulty part. The service experience was excellent.

Light weight and great for backcountry…

Light weight and great for backcountry canoeing with the mount. Wish it could go a bit faster so you can map while going travel speed but worth it for the portability.

DO NOT BUY ANYTHING FROM DEEPER.

EDIT: Deeper claims "Regarding your concern about the device condition after return: the unit is not modified during diagnostics in a way that would cause additional damage. When internal mechanical damage is already present, performance can deteriorate further over time, especially after transport." However they sent me a picture of when they tore it apart and destroyed it. The claimed it was "micro fractures" that could not be seen or otherwise identified. (So basically, they don't want to warranty the device and have no proof of damage). DEEPER SENT A PICTURE when they tore it apart. Notice the places with bad solder joints and where they store the power off of the circuit board. Unfortunately, we can't post pictures or links to pictures in reviews to dispute their shady practices. DO NOT BUY ANYTHING FROM DEEPER. I got a Deeper Max for my birthday in February. I fish a lot of shallow fresh water lakes, ponds and harbors. Most only @ 8 feet deep. I had problems from day 1 with the 20° beam not registering the proper depth. It may show 60 feet in areas less than 8 feet deep. I had to switch to the 7° beam to get proper depth, then switch back to the 20° beam. I bought this because it's advertised as being better and having 4x the resolution for shallow fishing. I reached out for support and after nearly a week they said that you need to use the 7° beam for shallow waters. A 7° beam is less than 12 inches wide in 8 feet of water. So if you want to map out a shallow body of water, you basically have to do it in 10" swaths to get an accurate reading. I had my Deeper Max for less than a month before it lost all ability to measure depth and started showing depths of 90-150 feet in 8 feet of water Again, contacted Deeper for support. You can only contact them through email. They typically take 4 days to reply. They had me send my Deeper Max back to them and they said that because there were scratches on the case, it was misused and that they weren't going to warranty the device. So now, not only have I spent more days trying to get support, (and not getting any), than I actually had the device in my possession, but now I have no device. They offered a 25% discount on a new device. That's the same price I paid buying it from their website. It's also the same price Walmart and Amazon sells them for every day. So no discount at all. I do not recommend this device or this company. I spent nearly $400 on a device and accessories, and I had a faulty device for a month, and now I have a paperweight. They returned my device to me and not only did I have to pay an IMPORT TAX of $21, but I found that they did more damage to the device where it won't even power on now.

Excellent piece of kit

Delivered as promised.

Great and Helpful for finding the…

Great and Helpful for finding the delivery and the Deeper Chrip 2 is very good and spot some more fish aswell for good connection.

I really liked the sonar that I've used…

I really liked the sonar that I've used earlier and I hope the new one will be even much better. A bit of confusing regarding to the battery may it be possible to replace it in some time? I hope cause I want to use the sonar for a long time!

Making bluetooth sonars

War alles in Ordnung

I would like to get help with setting…

I would like to get help with setting it up. I got the ap on my phone but something is not working properly. Can someone contact me 715-212-2842.