They kept me up dated on everything
They kept me up dated on everything, I was very happy with everything. I need to order more stuff
About Deeper
Data updated- Website
- deepersonar.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (13/13)
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About this business
Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing
Written by the business, not verified by us.Is Deeper legit?
Deeper (deepersonar.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptional quality of the equipment, noting that the sonar units and bait boats are reliable, highly precise, and extremely simple to operate during various outdoor fishing trips. Buyers also appreciate the professional packaging and remarkably fast shipping times that ensure orders arrive safely and securely without any physical damage. Though some reviewers experienced minor technical issues, a few people were dissatisfied with delivery delays, mentioning that courier tracking was inaccurate and shipments took significantly longer than expected to finally arrive at their destination.
Auto-generated from all reviews of this business. For reference only.What people say
Accurate and reliable shopping
Accurate and reliable shopping. Thanks a lot.
service
service and delivery
Spark, Haven't used it to much yet
Haven't used it to much yet, but very happy about its performance till now!
Great company to deal with
Great company to deal with. Answered all questions quickly. Quality products. Fast tracked delivery. Plus a follow up email asking if I had any other questions. Have used the deeper spark on a local lake and everything works great. I'm thinking of buying a tablet as phone screen is small. Think the tablet needs GPS and WiFi with at least 4GB ram and a good operating system. So far I'm really happy with my purchase and looking forward to the next session. Thank you Deeper
Very early days
It's early days yet and I've only used the Deeper chirp 3 once, on that one occasion the depth reading it gave me was very inaccurate, it may prove to be my lack of experience but I will see over the next few weeks or months, I am going to be using it on my bushwacker baiting pole primarily.
Reply from Deeper2026-08-04
Thank you for your feedback. If the depth readings seem inaccurate, it's often related to the sonar settings or the scanning conditions rather than the device itself. For example, when scanning very shallow water (around 1–2 ft), using the wide 47° beam may produce inaccurate depth readings. In such conditions, we recommend using the 7° or 20° beam instead. If the issue persists, please contact us at [email protected]. We'll be happy to review your scanning conditions and help you get the most accurate results from your CHIRP+ 3.
Excellent Service
The deeper website is straightforward and easy to use. I purchase the deeper quest and 3 extra items plus the insurance for 1 year which all was on special offer at the time of purchasing, the extra items were 2 more batteries, tripod and tablet holder. Time scale given for delivery was one full working week, the delievery company was UPS and full tracking was supplied to my email address and connected straight to the UPS web site. Delivery was delayed by one day due to the weekend. My bait boat arrived at my address, it was well packed, no damage to the outer packaging, very happy with my purchase.
App will not connect to the sonar unit when phone is literally 5 feet away from it (above it)
I purchased the deeper max sonar unit, fully charged the battery, and downloaded the app. I places the sonar unit in my pool and tried connecting Via the app. I was standing directly over the unit, with my phone 5 feet away from it and it will not connect. The app is primarily concerned with selling you a map, where I believe it's primary concern should be connecting to the unit.
Reply from Deeper2026-07-22
We're sorry to hear about your experience. From your description, it sounds like your phone may not have been connected directly to the Deeper's Wi-Fi network. Before the Fish Deeper app can communicate with the sonar, your phone must first connect to the Deeper MAX Wi-Fi in your phone's Wi-Fi settings. The Deeper will only broadcast its Wi-Fi network when it is floating in water with the top cover properly attached, or connected to a charger. Once connected to the Deeper's Wi-Fi, simply open the Fish Deeper app, grant any requested permissions, and the app should connect automatically. If you still experience any issues, please contact us at [email protected]. We'll be happy to help you get everything working as quickly as possible.
Quick service and no problem with…
Quick service and no problem with shipping to Belgium 👌
Excelence sevice
Just tried it for the first time in my…
Just tried it for the first time in my kayak. It seems to lose connection to my phone very easily if it is more than 6 feet away; but maybe I need to use it more...
Reply from Deeper2026-07-15
Thanks for your review Steve! This should be an easy fix, as most likely a conflicting smartphone setting is causing this. Here's how to fix it: go to Cellular Settings of your iPhone -> Scroll to the very bottom -> Disable "Wi-Fi Assist" setting. Also, ensure that the sonar doesn't submerge underwater during the movement of your kayak. It can lose connection if submerged. If any help will be needed - please email us at [email protected]
Deeper quest and accessories
Really good service and if you have any issues it gets sorted straight away would highly recommend to friends , I have now uses the boat for mapping a lake and I got to say it’s so easy to uses and set up the best boat I have had by a long shot.
Great communication
Great communication, fast and superb advise!
Great service and quick communication
Staff assistance was a great help
Staff assistance is what eventually convinced me to try the product again. The sooner works very well.
Phillip GreenUnited Kingdom · 46 reviews · Verified · Experienced 2026-06-18 ·
Excellent service …
Excellent service fast delivery and always on hand to answer any questions you have at any time ov day
Worked easily
Worked easily, out of the box. Very effective to make bathymetric maps of small lakes and ponds.
Discharger don’t work with my sonar
Reply from Deeper2026-07-09
Hello, thanks for your review. As per product description on the webpage of Deeper Magnetic Charging Cable, it works only with Deeper START, Range Extender and Quest Controller products. Your Deeper PRO+2 uses a micro USB or USB-C cable, depending on the year of manufacturing. You might already have such a cable at your house, so please try to use it. If any help will be needed - please contact us at [email protected] Apologies for the inconvenience.
A complete waste of money
A complete waste of money. Product stopped working after being used twice in two years, company no help. Offered a 25% discount on a new one, but why throw good money after bad? Don't waste your time or money. Edit: despite how their customer service replied, they told me it's a sealed unit so they couldn't do their diagnostic process, I'm sh*t out of luck. Twice I used it, so that was about $50 per use.
Reply from Deeper2026-07-09
Thank you for your feedback. We're sorry to hear that your Deeper stopped working. As we're unable to identify your case based on your Trustpilot name alone, we can't comment on the specific circumstances. However, our warranty process always includes a detailed technical inspection to determine the root cause of a failure. If a manufacturing defect is identified, the device is repaired or replaced under warranty. If the inspection determines that the failure was caused by factors not covered by the warranty, such as accidental physical or water damage, we're unable to provide warranty service. In such cases, we often offer a goodwill discount on a new device. We're sorry that your experience left you disappointed.
Outstanding service
Outstanding service. The device was shipped from Europe to Australia in 4 days. It does exactly what it said and exceeded my expectations with its detailed maps of the ocean floor. Plus it was super simple to set up. Thanks Deeper a 10 out of 10 from me.
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