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Food, Beverages & Tobacco

Distacart.com

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211 reviews

4.4211 reviews
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About Distacart.com

Data updated
Website
distacart.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
211 reviews
Replies to negative
79% (23/29)
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About this business

Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.

Written by the business, not verified by us.

Is Distacart.com legit?

Distacart.com (distacart.com) has a 4.4 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that items consistently arrive securely packaged and well ahead of schedule. Consumers are also very happy with the overall quality of the products, finding them fully authentic, fresh, and exactly as described online. Many people appreciate the clear communication and helpful customer support throughout the entire shopping process. Some reviewers were not happy with extended delivery times, mentioning that certain shipments took much longer than initially expected to arrive. A few other people also felt that product condition could be improved, reporting occasional damaged items, leaks, or unexpected odors.

Auto-generated from all reviews of this business. For reference only.

What people say

Explanation for the fact

Explanation of the product is up to the mark But the quality is not as expected There is some cricks the product

Reply from Distacart.com2026-07-31

Dear Satyender Bhandari, Thank you for your review. We're glad to hear that you found the product description accurate. We are sorry to hear that the product quality did not meet your expectations. This is certainly not the experience we want for our customers. We shared your feedback with our seller for review. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

The product I received is not matched with website photo

See the photos in I am totally disappointed. The product was sealed manually (not in factory) with self-printed label. Also, last time I got the product in glass bottle but it's in plastic bottle this time. I don't use plastic bottle oil to avoid toxic item. That is why I pay higher price for glass bottle. I didn't pay higher price for this. I don't trust this product and I will have to trash it. Actually it qualifies for a zero rating. Update on July 31st: After talking to the customer service the money has been refunded. I am happy with their customer service. Hope they will be careful in future orders.

Reply from Distacart.com2026-07-31

Dear Shrabanti Bhattacharya, Thank you for bringing this to our attention. We're truly sorry to hear that the product you received did not meet your expectations. We understand your disappointment regarding the packaging and the change in bottle material. This is certainly not the experience we want for our customers. We take concerns about product quality and authenticity seriously. We have dropped an email. Please check and revert to us. Thank you, Customer Happiness Team

Happy with my order

Ordered from them some supplements. The shipment got stuck in my country's Customs. Emailed the team and they said they will reship it with a new one! Finally received my stuff as expected! I'm surprised that the team did a quick reshipment process without much back and forth. I'll definitely buy from them again

Very good seller

Very good seller, fast delivery and good quality product, but bad experience with the delivery service, they practically left the package on the street.

Reply from Distacart.com2026-08-08

Dear Sandra Lopez, Thank you for your review. We are happy that you are fine with the product quality and the fast delivery. We're sorry to hear that your delivery experience did not meet expectations. Leaving a package in an unsafe location is certainly not the level of service we aim to provide. We appreciate you bringing this to our attention and will share your feedback with our delivery partner to help prevent similar situations in the future. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

P
Ponna Iyer美国 · 3 reviews · Experienced 2026-07-26 ·

Dista the wonder store

Everything tasted great except Haldiram Karachi Halva the oil flavor which I did not like but the other 3 sweets tasted great. It was delivered smoothly without any custom duties as promised by Dista customer service. I would highly recommend Dista to all of my friends and looking forward to order more from Dista.com.

Poor quality.not able to return…

Poor quality.not able to return product. Poor customer service.

Reply from Distacart.com2026-07-31

Dear Meenakshi Iyappan, Thank you for your review. We're sorry to hear that you were disappointed with the product quality and customer support. This is not the level of service we strive to provide. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance. We will be happy to help you. Thank you, Customer Happiness Team.

Amazing first experience with Distacart! Highly recommended.

This was my first time ordering from Distacart, and I am extremely satisfied. The prices are very reasonable, and the discount codes work perfectly. The shipment arrived safely with absolutely no extra taxes or hidden fees at delivery. The packaging was highly secure and tightly sealed to ensure the glass bottles didn't get damaged, and the product expiry dates are excellent. What impressed me the most was their exceptional customer service; I contacted them via WhatsApp, and they called me back personally to ensure everything went perfectly. The Minimalist 18% Hair Serum is 100% authentic. I will definitely shop from them again!

Fast delivery and package is delivered…

Fast delivery and package is delivered safely. The product ordered for the second time is an Ayurvedic medicine called Mukta Vati Extra Power that keeps my HBP at a low healthy rate. Don't want to be without it. Thank you Distacart for your excellent and valued service!

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