Product has been delviered with out any…
Product has been delviered with out any damages
About Distacart.com
Data updated- Website
- distacart.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 211 reviews
- Replies to negative
- 79% (23/29)
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About this business
Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.
Written by the business, not verified by us.Is Distacart.com legit?
Distacart.com (distacart.com) has a 4.4 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that items consistently arrive securely packaged and well ahead of schedule. Consumers are also very happy with the overall quality of the products, finding them fully authentic, fresh, and exactly as described online. Many people appreciate the clear communication and helpful customer support throughout the entire shopping process. Some reviewers were not happy with extended delivery times, mentioning that certain shipments took much longer than initially expected to arrive. A few other people also felt that product condition could be improved, reporting occasional damaged items, leaks, or unexpected odors.
Auto-generated from all reviews of this business. For reference only.What people say
waited too long
Reply from Distacart.com2026-08-10
Dear Beny Prak, Thank you for your review. We're sorry to hear that your order took longer than expected to arrive. We understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
I purchased a dress with The52
I purchased a dress with The52. It looks completely opposite to what it looked in the picture, like a temu version of the original piece. Very disappointed with the purchase and if there is a way to return ot, I definitely will.
Reply from Distacart.com2026-08-10
Dear Nithya Vijayan, Thank you for your review. We're truly sorry to hear that the product did not meet your expectations. Upon reviewing, we see that we have dispatched the same product. Sometimes, slight variations can occur due to lighting and screen settings. As per your confirmation via email, we have resolved your issue at your preference. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
The products I've ordered are genuine
The products I've ordered are genuine. The service is very good. I received my order in reasonable time! I believe Distacart is a, safe business to deal with.
They very responsible each and every…
They very responsible each and every email they answer and the product come fast and as came mentioned on website. .
Amazing
Great servis...fast and the products is excellent....mary staf you can't found everywhere... but here they have! strongly recommend !
Great website for homeopathic medicines
Great website for ordering homeopathic medicines that are often hard to find here in Canada. Great customer service, very accommodating of changes and requests. Fast and efficient delivery services. Would recommend!
Happy to order again:)
Prompt Service.
TIMELY ARRIVAL
Product arrived on time, well packaged, and in good condition.
Happy Shopper
I have shopped with Dista on two occasions. I have found them to be very efficient and reliable. Would highly recommend them.
Highly recommended
the site is very convenient, the delivery is very fast and the customer service as well. When I ordered, I got an email saying that if there were to be any other charges from the delivery service- to tell Dista and they will take care of it. And they did. Highly recommended
On time delivery and handle with care.
Great service and excellent packaging.
Dista The Wonder Store
Dista did wonder. Everything was delivered as promised by Dista customer service. Both the halva and Bobbatalu tasted delicious. Would highly recommend. The package is super. Thanks for the timely delivery without any problem especially custom duties. Delivered at the right time for the party.
Above and beyond.
Above and beyond.. excellent service Great packaging Quick delivery This is my second time placing order on Dista Loving it
Good customer response
Their customer service response is very quick and responsive. The process of using points needs to be fixed as it subtracts your points even when you plan to use it but not actually use it.
Reply from Distacart.com2026-08-08
Dear Tony Seeto, Thank you for your review. We're delighted to hear that you had a positive experience with our customer support. We understand your concern and apologize for any inconvenience this may have caused. Your feedback is valuable, and we have shared it with our technical team for review as we continue working to improve the rewards points experience. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
It is good healty product Thanks
Avoid this shop if you don't need junk flooding your email
I have made an order from this shop 8 days ago, after carefully checking on reviews about this shop. I was so delighted about such a good reviews, and finding a good shop to order all sorts of things from India! Upon creating an account with them, I have carefully UN-CHECKED the box for "newsletters" etc. Then it all started. My mailbox got flooded with junk, and no matter how many times I clicked "Unsubscribe" within an email, the next kept coming. After 2 days, I had not yet a single update on my order, but tonnes of junk email already, I wrote them an email on the "Contact us" form. I received a prompt reply, with no apologies, but a promise that they will stop the junk email. I accepted and thanked that. Few days later I had an update on my order, which said it was "packed". There was also some tracking info, but mainly the last-mile tracking was any use. The other tracking was useless, until I figured to drop the number into some global tracking website. However, I'm not like inpatient or anything, I did not check on this every day. Today, I received yet another junk email, trying to persuade me to "use my points" - meaning to buy further things from this shop. So that prompted me to check, and apparently TODAY, after 8 days from my order date, the parcel of my order has "left the facility" ! I mean, I don't rush to anywhere, but the amount of junk and prompts to make me shop more and more in immense, while the very first order has not yet arrived! So I checked already, and their policy says, you have to WRITE to them to ask to stop their newsletter, you have to WRITE to them separately, to ask them to stop the further "corresponding" junk, and you have to WRITE to them to ask them to delete your account. I mean, I will of course, but I cannot trust this whole company, since NOTHING they promised me so far, they've kept. I still receive junk emails while what I bought had dispatched in 8 days, although they said 1-2 days, and the other item they said 2-3 days dispatch. I keep clicking on "Unsubscribe", but further and further junk emails are coming. I don't know what the product will be like, if it ever arrives, but for me, this is already never again. Maybe people are OK with all the junk in their email, for me, I need to use an email where I would actually receive an update on my order, therefore I can't sign up with an email I don't use. So if this sounds familiar to you, I recommend to avoid this shop and buy from somewhere else, because they basically intentionally make your hair fall out.
Reply from Distacart.com2026-08-10
Dear Melinda Molnar, Thank you for taking the time to share your feedback. We're sincerely sorry for the frustration you experienced with the email communications. As requested, we have unsubscribed your email address from all our communications. Please note that, at present, unsubscribing disables both promotional emails and automated order updates, which is why you may no longer receive shipment notifications. We understand that this is not an ideal experience, and we appreciate you bringing it to our attention. Your feedback has been shared with our team as we work to improve our communication preferences, allowing customers to receive important order updates without promotional emails. Please reach out at [email protected] or call us at +18552534782 for more clarification, and we'll be happy to assist you further. Thank you, Customer Happiness Team!
Three medicine bottles came opened
Three medicine bottles came opened. I had problem in contacting and asking for refund or replacement. I offered to return if the vendor sent a prepaid shipping label.The customer service is unsatifactory.
Reply from Distacart.com2026-07-31
Dear Mike Verma, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and disappointment caused by receiving a opened products. We completely understand how frustrating this must have been. Please note before dispatch, our fulfilment partner carefully audits each product to ensure it is in an intact condition. In rare cases, leaks may occur during transit due to mishandling by the carrier. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.
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