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Food, Beverages & Tobacco

Distacart.com

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211 reviews

4.4211 reviews
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About Distacart.com

Data updated
Website
distacart.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
211 reviews
Replies to negative
79% (23/29)
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About this business

Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.

Written by the business, not verified by us.

Is Distacart.com legit?

Distacart.com (distacart.com) has a 4.4 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that items consistently arrive securely packaged and well ahead of schedule. Consumers are also very happy with the overall quality of the products, finding them fully authentic, fresh, and exactly as described online. Many people appreciate the clear communication and helpful customer support throughout the entire shopping process. Some reviewers were not happy with extended delivery times, mentioning that certain shipments took much longer than initially expected to arrive. A few other people also felt that product condition could be improved, reporting occasional damaged items, leaks, or unexpected odors.

Auto-generated from all reviews of this business. For reference only.

What people say

I'm so grateful that this company exists

Just like every other time I've ordered from Dista, I'm always surprised all over again at how fast and smooth the process is. Everything is exactly as I wanted and imagined. I'm definitely not going to stop at just this one order from Dista. I'm sooo grateful that this company exists and that it offers this service. It makes it so much easier to order products that aren't available in my country.

Several weeks and I never received my purchase.

After waiting one week, they told me that they didn't have the product and wanted to switch it to a larger size. After another week, I told them okay. They said that they would investigate and get back to me, but they never did. The only time that they ever responded to me was when I reached out to them. I did supposedly receive an email from their Founder, I responded to him but he never responded to my email. Finally, I was told that my product was shipping. To this day, I have no idea as to what was shipped. The claim that the package was delivered with picture proof; however, I never received the package. I emailed twice and basically they told me that since the package was delivered, there was nothing else that they would do. This was the 1st time using Distacart and it was all around a terrible experience. I'm thinking it must be a fraudulent online marketplace. I wasted over $90 USD on my order which I never got and no response from Dista.

Reply from Distacart.com2026-08-28

Dear Joe Schmoe, Thank you for your review. We’re truly sorry to hear about your experience. We understand how disappointing it must have been to wait several weeks, experience delays in communication, and undelivered shipment. This is certainly not the experience we aim to provide. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team

Haven’t received it nor seen it.

Reply from Distacart.com2026-08-31

Dear D’mond Glantone, Thank you for your review. We’re sorry to hear about your experience and completely understand your concern regarding the undelivered shipment. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance. We will be happy to help you. Thank you, Customer Happiness Team

It is a loot website

Company says based in California but goods arrive from India that also at 200 percent of Indian MRP. It is a open loot . They are just running a website and expecting margins of 100 percent on food , then think how much margin they must be having on clothing and of course you pay for delivery. Goods arrive in 15 to 20 days. I know so because I am Indian and know the price in India. They claim that price is not decided by them , have the email from them . That means any Indian con company can use their website.

Reply from Distacart.com2026-08-28

Dear Dipak Ranpuria, Thank you for sharing your feedback. Kindly note that we are an Indian-origin company headquartered in California, USA, and our website is designed to help customers in other countries access and purchase Indian products. Product pricing is determined independently by the sellers and manufacturers who list their products on our platform. We do not set, control, or determine their product prices or manufacturing quality, and we are not involved in those decisions. As for delivery, orders are delivered according to the shipping timeline selected by the customer at checkout. Delivery times can vary depending on the shipping option chosen and the destination. We understand that product prices in India may differ from prices in international markets due to various factors, but we appreciate your feedback and take customer concerns seriously. Our aim is to provide a platform that makes Indian products accessible to customers worldwide. Thank you, Customer Happiness Team

The package box had a bad odor

The package box had a bad odor. The rice it self came in a package that did nt seem to have the odor. But given the delivery box had this smell, will nit be using this unfortunately. AR

Reply from Distacart.com2026-08-12

Dear Asha R, Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

Received the parcel on time it's just that they forgot to pay tax and duty

The parcel was shipped fast by FedEx but they didn't pay the tax nor duties only the shipping, the say they they will pay it but I paid the tax myself I send them the paperwork but they didn't refund the small amount money I need

Reply from Distacart.com2026-08-28

Dear Customer, Thank you for your review. We’re glad that your order was delivered promptly. We sincerely regret the inconvenience caused regarding the customs duties and taxes. We would like to clarify that Dista is responsible for duties and taxes associated with your shipment. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further. Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you. Thank you, Customer Happiness Team.

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