About DME Hub
Data updated- Website
- dmehub.net
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 69% (9/13)
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About this business
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
Is DME Hub legit?
DME Hub (dmehub.net) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 69% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-31.
What people say
Return Customer
I have made several purchases and have been very satisfied. Always helpful before and after purchase.
Low prices
Low prices, products & fast delivery
Very expensive & slow shipping …
Very very expensive shipping especially as it still hasn't arrived after more than 2 weeks. Never again. Thanks for your reply DME. Just to elaborate - I understand you can't control your shipper's performance but if you see that USPS takes a week to transfer 2x3" castors from Oregon to LA (see their tracking history) and another week from Melbourne to Adelaide (and as of today still to be delivered) for _$US85_ then maybe another shipper should be used? Thanks for second reply DME and for that you get two extra stars 😁. I appreciate your unexpected 50% shipping refund so thanks for that too. I did not realise (see?) there were other options for shipping else I would have chosen FedEx. I have tried to navigate USPS' customer feedback, info request etc - but it's very US centric and convoluted, i.e. just too hard. Anyway, I'll keep waiting for the castors which I needed for my (now completed) business trip to Kuala Lumpur where the footpaths etc are a nightmare for wheelies.
Reply from DME Hub2024-11-14
Thank you, Justin for your valuable customer feedback. Our records indicate that you ordered on Oct 31st and your order was shipped on Nov 1st. According to the tracking details, the delivery service in Australia has been making attempts to deliver your package for the past 3 days. Please use the tracking link emailed to you or the link located in your order summary to retrieve more details about your shipment. Please note, DME Hub does not have any direct control over the import and customs process in foreign countries. Delays may occur depending on the level of efficiency with the customs agency. If you have any further complications with receiving your order, please contact one of our customer support staff. Sincerely, DME Hub Customer Satisfaction Dept ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thank you, Justin for your follow up message. Yes, most international shipments are routed through Los Angeles. It typically takes between 2 to 3 business days to transit to LA. It then ships to its' international destination. USPS is our primary method of international shipping. However, we also can provide shipping via UPS, FedEx, and DHL upon request. It seems in this case, your order has taken a little longer than usual for delivery. We have decided to refund 1/2 the amount you paid for shipping. We hope you find this a satisfactory accommodation. Sincerely, DME Hub Customer Satisfaction Dept
Very easy to navigate and find…
Very easy to navigate and find products. Good prices and fast shipment.
Orders should be quicker as these parts…
Orders should be quicker as these parts are a necessity for individuals in wheelchairs to continue living there daily lives without delays in shipping parts.
Need to tighten up mixed messages
DME Hub advertises fast delivery and then on the product page it says maybe it will ship in a couple weeks. Conflicting and causes work and costs time. So I had to contact them and did get an answer, but not soon enough in the day to order right away so I had to wait four days including over a weekend for the “1-2 day shipping.” Was happy to find an overstock product to compensate for the high cost of gouging of “medical products” that take advantage of people with disabilities (industry-wide) and require prescriptions to USE your own insurance for everyday things like air cushions, for no good reason. THERE SHOULD BE PRO REPAIR SERVICES.
Overall Experience Summary…
I got thorough explanations from Dave about a part (side guard) that I needed for a Tilite wheel chair. He was very patient and spent the necessary time to process my order and answer my questions. I put the order on a Monday November 4 and got it the following Saturday November 9th. Therefore, the whole eprience with DME Hub was excellent.
Great customer service,fast shipping…
Great customer service,fast shipping time
Great seller
Great seller, received product in good condition and was shipped on time.
It’s often that getting parts through…
It’s often that getting parts through my insurance would just take too long or be an inquisition. In these instances I turn directly to DME. They stock or can quickly acquire cushions, backs, wheels, locks, casters….well anything. Always my go to.
Quick response
Called and left message and was called back pretty quick to finish my order..
Super helpful and efficient as always
Super helpful and efficient as always! Thank you.
Wheelchair Part for Older Chair
Hand’t ordered in some time but our records were still there and they had the part we needed for our 13 year old wheelchair.
Longtime happy customer
Longtime customer. They have the parts and knowledge I need to maintain my son’s Ti Lite wheelchairs.
This is a great company
This is a great company. They are friendly, helpful, and very knowledgeable. For many years they have helped me get the parts to keep my son's wheelchairs rolling.
Delivery was on time and product was…
Delivery was on time and product was intact.
DME Hub is my go to place for all my…
DME Hub is my go to place for all my wheelchair wants and needs. Not only are the parts usually in stock but if help is needed Dave is always very helpful and willing to assist with any questions or concerns. If a part is needed they don’t have on hand, they will find it and get get headed to them in a short time. This is the kind of customer service that is very much appreciated.Fast shipping is always a plus too.
Great fast service and shipping as…
Great fast service and shipping as always.
DME got my order and shipped it out.
DME got my order and shipped it out. The only issue I have is the price for the cover. Just wish there was an alternative for people on limited budget. Any ideas?
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