DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 69% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-31.
Great service! I found myself in a pickle and I needed parts before a trip. The folks at DME Hub were very responsive and attentive and they were able to get the parts to me in time. I really like the website as well. It has a great parts catalog that makes it really easy for me to find and order the parts I need.
As always the customer support (Dave) got me what I needed and answered my questions. My go to for TiLite parts!
I appreciate being able to order DME online when needed quickly. I had to call to find out status of our order after no communication in over a week. The owner promptly called back and gave me the information. I was unconvinced by the manufacturer requiring a signature for a wheelchair cushion delivery.
I am a patient from Hong Kong, representative is really helpful and responsive. And I have received my product from pay to receive in just a week with USP
Very good after purchase personal care over the phone.
Once again Dave was amazing finding parts for my chair at a reasonable cost. Million stars🙌
The ROHO cushion cover I order met all the specifications to fit my cushion. It good to know your dealing with a company that gets it right the first time. The online ordering process was a breeze. Their prices for the covers was lower than many of their competitors.
My experience was good, not great. This is the second time I've used DME and I've appreciated your service. On this second purchase, however, I made an oversight. I ordered 2 inner tubes late at night - put in all my info and everything went smoothly. But only minutes later I realized I needed a tool to help me get the tire off and on the rim. Your site had a small, light, plastic tool for around $6. Had I purchased that within the first order, I'm sure it would've been included within the same standard $10 shipping fee. Unfortunately there was no way to edit my first order to include this small plastic piece. This was literally minutes later and long before the order was even processed. (Again, this was after hours.) As such, if I were to buy this small plastic piece, it would've been another $10 - which is more than the piece itself. I refused to do that. Because it was after hours, there was no one to assist me. There was a place to write an email seeking assistance - I did write a note - however, no one responded, and the inner tubes were sent by themselves with no further notice. Again, the initial oversight was mine, but I would've thought there was a way to edit, or delete the order and start over before the order was even processed. I looked for this, but didn't see that option.
Service rep on the phone was very helpful and knowledgeable to make sure I got the right item we needed.
I’ve been using DME Hub for many years to get updates on my wheelchair and have always received excellent service from them.
I was sent this link to review satisfaction of a recent purchase. Weeks after payment, and receiving a paid notification. I’ve not been provided with a tracking number, or notice of shipping…and not a surprise! I’m here now package. Nothing. The only reason there is a one star rating is because you can’t give a zero. Thanks for all your help.
Thank you, David, for your valuable customer feedback. Our records indicate that your order was shipped on Feb 18th and a shipping notification email was sent to you on that day. According to the latest tracking details, the package is scheduled for delivery on Monday, Feb 24th. It appears there was a delay with the shipment due to a severe winter storm where the order fulfillment center is located. Also, Monday Feb 17th was a postal holiday causing further delay. We are sorry to hear about this delay and inconvenience. If your package does not arrive, please contact one of our customer support staff for further assistance. Sincerely, DME Hub Customer Satisfaction Dept
It was so easy to work with Dave Creek. He went out of his way to be more than helpful, figuring out what I needed to order.
Needed some new wheel locks for my wife's wheelchair. Dave helped me find exactly what I needed. The prices are always competitive and the customer service is outstanding.
Got here fast just wish wheelchair parts were a little less expensive i did get free shipping this time so that helps
I recently had the pleasure of shopping at DME Hub for wheelchair parts, and I must say, the experience was truly exceptional. From the moment I contacted them, I was impressed by the excellent customer service provided by their knowledgeable staff. They not only helped me choose the right parts for my wheelchair but also ensured that I received them quickly. The team at DME Hub demonstrated extreme knowledge about wheelchairs and their components, which was invaluable in helping me make informed purchasing decisions. Their ability to provide personalized assistance and answer all my questions was outstanding. Communication was seamless and efficient, whether over the phone or through their website. One of the standout features of DME Hub is its fast shipping. I received my order promptly, which relieved me as I needed the parts urgently. The speed and reliability of their shipping service are truly commendable. What sets DME Hub apart is its commitment to customer satisfaction. They genuinely care about ensuring customers receive the right products and are happy with their purchases. I highly recommend DME Hub to anyone looking for reliable wheelchair parts and exceptional service. They truly understand the importance of providing quality products and support to those who need them. Overall, my experience with DME Hub was nothing short of excellent. Their combination of knowledgeable staff, fast shipping, and personalized service makes them a top choice for all wheelchair needs. I will be returning to DME Hub for any future purchases.
Everyone was extremely helpful and knowledgeable about my needs and the product available and the order was taken care of properly
I placed an order for my son’s wheelchair seat cover. The order and tracking went smoothly and the seat cover got here in great timing. My son is so happy. His wheelchair looks brand new!
200 reviews matching
Carewell
Lifeway Mobility
Oxygen Concentrator Store
SpinLife.com
Mochi Health
Ivím Health
American Service Pets
Walkinpets