DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 69% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-31.
I can't ever seem to make a call to DME Hub and not be COMPLETELY 100% SATISFIED, they've kept my adaptive journey rolling along smoothly for the past seven (7) years and can't think of anywhere else to turn to for my wants, needs, and supplies
Received a defective wheelchair tire, a new tire was shipped out to me the next day. Thats awesome customer care!
I've ordered before from you guys and you always ship new tires like the next day. Really quickly. But this time it took you guys a week to get your act together. 2 weeks for me to have them in my hand. Unacceptable I need these things now
Thank you, Pi White, for your valuable customer feedback. Our records indicate that you ordered on Jan 6th and your order shipped out on Jan 10th. The postal tracking shows the package was delivered on Jan 16th. It appears that it took a couple of days longer than normal to fulfill the order due to some residual catch-up from the holidays. We sincerely apologize for the delay and inconvenience. Our shipping times are now back to normal. If you cannot locate your package, please contact one of our customer support staff for further assistance. Sincerely, DME Hub Customer Satisfaction Dept
Called me to confirm the contents of my order to ensure I did not need the mounts for my side guards.
Initially, I appreciated your company’s reliability, as you consistently delivered the necessary items on time. However, I’m currently facing an issue with a recent shipment. Despite the package being marked as undelivered because I wasn’t home when UPS delivered it, it hasn’t arrived yet. I’ve contacted UPS and filed a formal complaint about the delayed delivery. I explained to them that I was home and no one came to my residence. They assured me that the package is expected to be delivered this Tuesday, January 21st. I’ll keep a close eye on the situation and provide an update if anything changes. In response to your inquiry regarding my complaint with UPS, they have provided an incomplete account of the events. UPS did not visit my residence. Our property is equipped with surveillance cameras throughout. On multiple occasions, UPS carriers have left packages unattended within the building. Despite these instances, UPS has failed to deliver packages to my residence on two separate occasions, despite their claims of attempting to do so.
Thank you, Sylvester for your valuable customer feedback. Yes, according to the UPS tracking details, a delivery attempt was made on Jan 18th, and they did not feel comfortable with leaving the package unattended at your door. UPS has rescheduled another delivery attempt for Jan 21st. If you have any further issues with receiving your package, please contact one of our customer support staff for further assistance. Sincerely, DME Hub Customer Satisfaction Dept We have been keeping a close eye on the shipment, and it appears that your order has now been delivered by UPS. Please contact one of our customer support staff if you have any further questions or issues. Sincerely, DME Hub Customer Satisfaction Dept
Clear description of your product and quick and accurate response to my questions
I contacted Activeaid directly and they suggested DME. DME was very polite and helpful.
Excellent customer service. Quick response to our needs and knowledge of the part needing ordered.
Fast shipping! Got the order right! Aaa+++
I've ordered from DMEhub many times. I check here first when I need anything for my chairs. Customer service is what makes ordering from here worth it. Dave is amazing and always willing to answer questions. If they don't have a part you need, contact and usually they can order it for you. My most recent order was not on their site. Rather than pay an exorbitant price going through my ATP, I contacted DMEhub. Dave emailed back and about a day later I got a quote and an order link. I'm always impressed and only wish I could give even more stars
Not only are the products top quality, but everyone is always so helpful and willing to answer any questions you may have.
Excellent inventory and fast response.
Product arrived, a little later than predicted but it is exactly what I ordered.
Thank you, Cindy, for your valuable customer feedback. According to our records, your order is scheduled to be delivered today via USPS Postal. Please check the tracking number we sent for additional delivery details. If you do not receive your package or have any other concerns, please contact one of our customer support staff for further assistance. Sincerely, DME Hub Customer Satisfaction Dept
Clear and timely communication at every step of the purchase process.
Incredibly helpful making sure the part was correct and sending it right away.
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