Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Written by the business, not verified by us.
Is doggy-plan.com legit?
doggy-plan.com (doggy-plan.com) has a 2.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-28.
An absolute scam. They deflect all queries and do not accept responsibility for how they deal with customers.
BUYER PLEASE BEWARE.
Let all you friends know on social media. Do not buy or subscribe to their product.
Reply from doggy-plan.com2024-09-20
Dear Lance,
Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service.
Please rest assured that it is never our intention to make you feel misled in any way.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan Support Team
Typical subscription scam! The initial trial period is very misleading, somewhere in the fine print you agree to being charged $80 and they will not refund you. It's very difficult to cancel. I had to cancel through PayPal. The videos are OK but not worth the $$$.
Reply from doggy-plan.com2024-09-20
Dear Vicki,
Thank you for taking the time to provide your feedback.
Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service.
Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy Plan Support Team
I'm finding this training really helpful and my dog has come along in leaps and bounds thanks to the excellent advice!
My only negative is that the video/ audio is a little off. It was off-putting initially but I have got used to it.
Reply from doggy-plan.com2024-09-14
Dear Marta,
Thank you for taking the time to leave your review.
We are delighted to hear that you found our course effective for your furry friend!
Your feedback is greatly appreciated and will be carefully considered as we continuously strive to improve.
Please don't hesitate to reach out if you ever need any assistance; we are always happy to help!
Kind regards,
Doggy Plan Support Team
This is definitely a scam. I opted for a heavily discounted trial which I was happy to pay for. The content is rubbish and I didn't use it after watching 1 session.
3 months later they take £79.99 from my account. I requested a refund 3 times but told me I didn't meet the criteria for their refund policy.
I paid through PayPal so raised a dispute with them, who ruled in my favour and was refunded straight away.
They are deceitful thieves. Don't let them get away with it
Reply from doggy-plan.com2024-09-10
Dear Paul,
Thank you for taking the time to provide your feedback.
We are sorry to hear that our course did not meet your expectations. However, your feedback is invaluable to us as it helps us to identify areas for improvement.
Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy-Plan Support Team
This is basically a scam. Average content, poorly structured and a sneaky inflated on-going subscription. And that's just my dog's feedback.
Reply from doggy-plan.com2024-09-08
Dear Adam,
Thank you for taking the time to leave your review.
Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service.
Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan Support Team
I called them during the trial period to cancel, which was a 7 day period. I changed my credit card, and now several months later, they are charging me for a new plan!
Reply from doggy-plan.com2024-09-04
Dear Pharri,
Thank you for leaving your review.
We sincerely apologize for any inconvenience you may have experienced with billing.
Please be informed that our dedicated team is always available to assist you! We are committed to addressing any issues or concerns you may have.
If there is anything we can assist you with, please do not hesitate to contact us.
Kind regards,
Doggy-Plan Support Team
I haven't got further than the early screens. Am looking forward to learning more before I have enough context to make a meaningful assessment.
Reply from doggy-plan.com2024-08-28
Dear Clare,
Thank you for taking the time to leave your review.
We are happy to hear that you have joined us.
We sincerely hope our course provides the best experience for both you and your dog.
Should you require any assistance, please don't hesitate to reach out - our dedicated team is always happy to help.
Kind regards,
Doggy-Plan support team
NEVER USE THEM!! Unfortunately I didn't see the other reviews and got sucked in - paid initial trial fee, then after trial period they took more money. Won't refund it even though you pay in advance, and i contacted them to cancel/refund on the day payment was taken. They refuse to refund, give you ever so polite emails which are basically a waste of time. Don't waste your time like I and others have done, learn from our mistakes. And they deserve zero, not even 1 star.
Reply from doggy-plan.com2024-09-01
Dear Linda,
Thank you for taking the time to leave your review.
We sincerely apologize for any negative experience you may have had with us.
Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy-plan Support Team
Purchase converted to a subscription without my knowledge
I purchased what I thought was a one off plan from them through an Instagram advert not realising the small print said that after 30 days they would convert my purchase into a £50 a month subscription. Plan didn’t even work on my dog. Would give zero stars if I could.
Reply from doggy-plan.com2024-09-01
Dear Al Bryce,
Thank you for taking the time to leave your review.
We sincerely apologize if there was any misunderstanding regarding the charging information. Please be assured that all relevant details are provided during the sign-up process. Additionally, our team is always available to address any concerns you may have.
We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy-Plan Support Team
Keep away from this scamming company. I paid for a 3 month program ( which I have not got ) they have tried to now charge me another £79:99. You are scamming people 🤬🤬🤬 I wish I could give you minus star ratings.
Reply from doggy-plan.com2024-09-01
Dear Mark,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration you may have experienced.
We regret that you were not aware of the monthly fee when you signed up for our plan. Please be assured that the monthly fee is clearly stated on our website and during the sign-up process, directly below the payment button.
We understand the importance of transparency and clarity in subscription plans, and we apologize if this information was not communicated effectively during your sign-up. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate you bringing this matter to our attention.
If there is anything further we can do to assist you, please do not hesitate to contact us. Our team is available seven days a week, and we will do our utmost to assist you.
Kind regards,
Doggy-Plan Support Team
Pay attention to the fine print. If you get an unexpected charge, you will not get a refund. The fine print explains it. I just got done reading some of the reviews and I am not the only one to have had this experience. BEWARE
Minus 1’000 i have had no feedback or correspondence paid 19.99€ for the training programme no subscription at all otherwise i would not have taken it.then they took 49.99€ the other day out of my bank without permission, its theft.
This seems a common occurrence, using you pet to steal off you how low can people sink i will get my money back this is total theft..
Reply from doggy-plan.com2024-08-26
Dear Nanni,
Thank you for taking the time to leave your review.
We sincerely apologize if there was any misunderstanding regarding the charging information. Please be assured that all relevant details are provided during the sign-up process. Additionally, our team is always available to address any concerns you may have.
Please don't hesitate to reach out so we can address any concerns you may have.
Kind regards,
Doggy- Plan Support Team
Worst program I have ever used and charges are hidden in the ads, stay away from them.
Reply from doggy-plan.com2024-08-26
Dear Peggy,
Thank you for taking the time to leave your review.
We apologize for any negative impression you have received of our service.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan Support Team
Same as other reviews! Total Scam ! If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid €19 for a training guide only to find a month later I was debited €79,99 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct.
The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID, AVOID, AVOID
Reply from doggy-plan.com2024-08-23
Dear Christophe,
Thank you for leaving your review.
Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service.
Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear.
We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help.
Kind regards,
Doggy-Plan support team
Dear Linda,
Thank you for leaving your review.
We sincerely apologize for any confusion or inconvenience you experienced. It appears that the details regarding subscription payments were not sufficiently clear, and we regret any frustration this may have caused.
Please know that we are committed to finding the best solutions for our customers. We would be pleased to assist in resolving your concern as well; please don't hesitate to contact us.
Kind regards,
Doggy-Plan support team
They hide the fact this is a subscription and then don’t refund you. Just like all the reviews below… it also doesn’t work.
Reply from doggy-plan.com2024-08-22
Dear Paige,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced.
We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process - right below the payment button.
We understand how important transparency and clarity are when it comes to subscription plans, and we apologize if this was not adequately communicated to you during the sign-up process. Your feedback helps us identify areas for improvement, and we appreciate you bringing this to our attention. We also individually review all refund requests and make sure that the refund policy works for our users.
If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected]. Our team is available seven days a week and we'll do our best to assist you in any way we can.
Kind regards,
Doggy-Plan support team
Useless, never reply, no contact. Won't cancel my plan or get back to me but keep taking my money. Terr
Reply from doggy-plan.com2024-08-23
Dear Sharon,
Thank you for taking the time to leave your review.
Please be assured that we are always committed to addressing any concerns our customers may have. If you have not yet received a response, it is possible that we did not receive your inquiry, as we strive to respond promptly and attentively.
If there is still anything we can assist you with, please do not hesitate to reach out to us at [email protected].
We are always happy to help!
Kind regards,
Doggy-Plan support team
The structure is very well done and I like how the modules are structured and that there is a quiz after each module. The exercises work very well with my dog and I can see progress after just a short time. It is well explained and a lot is shown. I also like the individual courses on the subject areas, so that the quiz at the beginning really offers you the courses you need. I also think it is very good that games are integrated.
The only thing that I think could be improved is that some (few) videos have errors in the sound, so it gets quieter and you can hardly understand anything. And the fact that the quizzes after the modules are in English makes it a bit more difficult for me to understand them properly. But it works with an online translator.
I think it is worth highlighting that you can see how much effort has been put in and that every video has been translated into German.
Reply from doggy-plan.com2024-08-17
Dear Saskia,
Thank you for taking the time to leave your review.
We are delighted to hear that you enjoyed our course and, most importantly, that you found it effective for your furry friend.
Your feedback is greatly appreciated and will be carefully considered as we continuously strive to improve.
Please don't hesitate to reach out if you ever need any assistance; we are always happy to help!
Kind regards,
Doggy-Plan Support Team
If I could give zero stars I would. This, like the other reviews shows prospective purchasers this is a scam. I originally paid $20 for a training guide only to find a month later I was debited $71 for a subscription service. When I queried this with these scammers they said that the terms and conditions are clear. I am very careful online but don't recall ever seeing this. Apparently I subscribed to a monthly amount. Yeah right. A reputable company would provide an email warning that a direct debit is pending. I never intended to subscribe to anything so this is dishonest. In Australia this company would be prosecuted for misleading and deceptive conduct.
The responses from the company are patronising and refer you to a money back guarantee which is laughable as its not achievable. AVOID
**Update***
They responded to my review with a patronising email. They said all users get an automatic email but that is just a welcome email. No notification about an ongoing subscription. Also there is no way of cancelling the subscription online in your account. They don't make it clear. SUCH A DODGY COMPANY. Hope others don't get sucked in.
Reply from doggy-plan.com2024-08-20
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via [email protected]
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at [email protected]
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
They take me 50€ without any service or permission... I remember to be interest by one 19,99€ course... And they charge this course more 50€ for month until I realized what's going on.
Reply from doggy-plan.com2024-08-20
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via [email protected]
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
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